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“The personal touch”

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L'Hotel PortoBay Sao Paulo
Ranked #8 of 321 Hotels in Sao Paulo
Certificate of Excellence
Boston, Massachusetts
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“The personal touch”
Reviewed May 7, 2013

This was my first stay at a Porto Bay hotel - and it won't be my last. The staff is incredibly attentative and friendly. They took the time to know me and ensure my stay was great. The rooms are clean and comfortable. The internet worked without issue. Whenever it was time to head out, the staff was certain to provide me with directions and assist however necessary. I won't be surprised if the staff remembers me upon my return - a testament to how I felt about the property.

Room Tip: I've heard the breakfast is amazing - although I never had time to try it. I will be certain to...
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank OnceRemoved
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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978 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (67)
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English first
St. Petersburg, Florida
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 24, 2013

This hotel was a great find. I stayed for 7 days on business, and it was the perfect combination of location, price and service. The breakfast was above par with a buffet selection and/or menu a la carte choices. The pool on the top floor and spa was a nice surprice. The gym was a bit underwhelming, which was the only downside. The staff was extremely helpful and attentive. Overall, excellent choice.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank RBStPete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bodrum
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 23, 2013

I stayed there for business almost a week. Although it was a bit far from the fair which is my fault, very close to the main street, clean bedrooms, good service, quite rooms.. Personnel is nice, pool on the top is ridicoulusly small, spa is very primitive, but it works.... Room service is tasty and timely. Amenities are good. I would suggest for business trips.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Tekinoz2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Level Contributor
136 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed April 18, 2013

This boutique hotel, just off the city's most important Avenida Paulista is located in an ideal spot for walking around safely and yet is far enough from the main traffic to be peaceful. Service is top drawer - I asked for restaurant recommendations/bookings, spa appointments, help with airline check in and the like - all arranged perfectly. It helps that some of the city's most exciting restaurants are a short cab ride away too. We got upgraded to a top floor (14th) suite and it was spacious with 2 full bathrooms and a separate living space. Breakfast was in the main dining room on the second floor with an outdoor terrace option. Lots of great fresh tropical fruits, choice of eggs at no extra charge, good selection of cheeses, charcuterie and pastries. Hotel design elements pleasing to the eye. Real charm and personalized attention. WE both had a massage in the spa. Massage was vigorous and therapeutic, and we were given the Jacuzzi and sauna area for a private time as a bonus. The space is small but attractive as is the pool area.

Room Tip: We had a great suite on the top floor. My husband loved it - my only issue was it was just below the...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Margaret S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 17, 2013

This hotel really works. The staff are invariably friendly and charming. The rooms are very comfortable and clean with great marble bathrooms and fantastic water pressure. Breakfast is a good buffet spread including salmon, eggs and sparkling white wine (if you want). They're a bit slow bringing coffee but that's minor niggle. The spa is good but the pool is a bit small. you can't do laps. Overall recommended.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank davidbaker999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
154 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
Reviewed April 14, 2013

We stayed three nights in this hotel, ideally located off Avenida Paulista. The first impression was not perfect, the porter watching us carrying our suitcases up the stairs, a room next to the elevator... But it turned out to be an excellent choice, the service was very good, the beds extremely comfortable and the breakfast was fantastic.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Frank S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newyork
Level Contributor
146 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed April 8, 2013

Very nice hotel, with connecting rooms. Excellent service from all the staff. It is located in a very nice and safe neighborhood (corner of avenida Paulista): you can walk to the restaurants nearby and on avenida Paulista.
Beautiful breakfast buffet and you can enjoy it on the terrace hidden from the city by trees and plants.
The concierge, Larissa, was very responsive and helpful helping us plan our trip before we arrived with transfer and tours.
It was also my son's birthday and when we arrived a cake was waiting for him! little attention that made a difference.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank bubuNewyork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about L'Hotel PortoBay Sao Paulo

Property: L'Hotel PortoBay Sao Paulo
Address: Alameda Campinas 266 | Jardim Paulista, Sao Paulo, State of Sao Paulo 01404-000, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo > Bela Vista
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#6 Spa Hotel in Sao Paulo
#6 Romantic Hotel in Sao Paulo
#8 Luxury Hotel in Sao Paulo
#8 Business Hotel in Sao Paulo
#10 Family Hotel in Sao Paulo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — L'Hotel PortoBay Sao Paulo 5*
Number of rooms: 84
Official Description (provided by the hotel):
The cosmopolitan city of São Paulo, the financial capital of Latin America, is the setting for the five star L' Hotel Porto Bay São Paulo. Situated on Alameda Campinas, 50 metres away from the corner of Avenida Paulista, and close to the best restaurants, bars, museums and stores selling the most emblematic brands in the world, L' Hotel Porto Bay São Paulo offers a central location without the bustle of the main avenue. Designed in a European style, the sophistication of this boutique hotel is perfectly complemented by high standards of service and comfort. Particular care has been taken with the quality of products and materials used in the hotel. Single pieces of Art can also be found, for example the presence of a Flemish tapestry woven in Brussels in the second half of the XVIth century bought at a Christie's auction in London. This 84 room boutique hotel has a restaurant, SPA, indoor pool, gym and offers a very personalised standard of service. Special occasions, weddings, shopping, art and culture... Special, personalised events designed to meets its guests' requirements. L'Hotel Porto Bay São Paulo offers free Wi-Fi throughout the whole hotel. ... more   less 
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Also Known As:
L'Hotel PortoBay Sao Paulo Brazil

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