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Mercure Sao Paulo Pinheiros Hotel
Ranked #70 of 327 Hotels in Sao Paulo
Certificate of Excellence
Reviewed October 22, 2013

One of the hosts was very polite but the other not so much, this fact bothered me and my family and i went to have lunch in another restaurant.
The other things were very good. I'm an investor in the accor hotels and stayed very happy with the service. I'm motivated for new investiment.




  • Stayed: October 2013, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank Eduardo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pinheiros, Manager at Mercure Sao Paulo Pinheiros Hotel, responded to this reviewResponded October 26, 2013
Google Translation

Prezado Cliente

Apreciamos imensamente seus comentários referentes á sua hospedagem no Mercure São Paulo Pinheiros . É sempre um prazer receber impressões positivas.

Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços.

Vamos analisar também os serviços de nossa equipe do restaurante para que o ocorrido não se repita.

Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior.

Sinceramente,

Ludmilla Monteiro
Assistente de Gerência

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85 - 91 of 984 reviews

Reviewed October 10, 2013

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Patricia Z
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Pinheiros, Manager at Mercure Sao Paulo Pinheiros Hotel, responded to this reviewResponded October 26, 2013

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Reviewed September 30, 2013

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank KBH0913
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Pinheiros, Gerente geral at Mercure Sao Paulo Pinheiros Hotel, responded to this reviewResponded December 5, 2013

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Reviewed September 22, 2013

  • Stayed: September 2013, traveled on business
    • Value
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Review collected in partnership with Accorhotels.com
1  Thank pmonteiroid
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Pinheiros, Manager at Mercure Sao Paulo Pinheiros Hotel, responded to this reviewResponded October 26, 2013

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Reviewed September 20, 2013

Located in Pinheiros, one of the historical areas of Sao Paulo, this Hotel has much to offer.
Comfortable rooms, mine was diveded into lobby and sleeping area. A swimming pool that is big enough to enjoy it and the overall athmosphere is the one of a 4star Hotel.
Staff is very friendly and helpful.
The only negative aspect for me was the Restaurant which offers Italian kitchen. It was to adapeted to brazilian taste and not too original.
Fortunately Breakfast was excellent.
Wifi is free however really slow.

  • Stayed: September 2013, traveled on business
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1  Thank Alessandro A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pinheiros, Gerente geral at Mercure Sao Paulo Pinheiros Hotel, responded to this reviewResponded September 23, 2013

Dear guest,

Thank you again for sharing your experience, and I hope to receive you again.

Rosilene Weisshaupt
General Manager

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Reviewed September 8, 2013

  • Stayed: September 2013, traveled on business
    • Value
    • Location
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Review collected in partnership with Accorhotels.com
Thank judepaula
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Pinheiros, Gerente geral at Mercure Sao Paulo Pinheiros Hotel, responded to this reviewResponded December 12, 2013

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Reviewed September 3, 2013

  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Carlos_Ruchaud
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Pinheiros, Manager at Mercure Sao Paulo Pinheiros Hotel, responded to this reviewResponded October 26, 2013

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Additional Information about Mercure Sao Paulo Pinheiros Hotel

Address: Rua Capote Valente 500 | Pinheiros, Sao Paulo, State of Sao Paulo 05409-001, Brazil
Phone Number:
Location: Brazil > State of Sao Paulo > Sao Paulo > Pinheiros
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#37 Luxury Hotel in Sao Paulo
#65 Romantic Hotel in Sao Paulo
#81 Business Hotel in Sao Paulo
Price Range: $72 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Sao Paulo Pinheiros Hotel 4*
Number of rooms: 202
Official Description (provided by the hotel):
The Mercure Sao Paulo Pinheiros hotel is well located, close to Avenida Paulista, Rua Oscar Freire and the Vila Madalena district with its famous Batman Alley. Also close to Hospital das Clinicas and Reboucas convention center. The hotel features refurbished rooms with a modern and functional design offering wonderful views of Sao Paulo. A hotel offering a complete range of services, such as restaurant, WIFI, parking, bar, fitness center, sauna and a charming pool. Extensive events space. ... more   less 
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Also Known As:
Mercure Apartments Sao Paulo Excellence Hotel Sao Paulo
Mercure Sao Paulo Pinheiros Hotel Brazil
Accor Sao Paulo

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