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Reviewed March 11, 2013

Well placed hotel near many attractions. Staff very friendly and helpful, a great source of information (and help with adapter for plugs!!). Breakfast and evening meals served a vast arrangement of fresh and well served food. Rooms clean and modern. I had an issue with internet billing which was sorted out and fully refunded. Excellent all round hotel which I could not recommend enough.

  • Stayed: February 2013, traveled on business
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1  Thank shepherd97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pinheiros, Gerente geral at Mercure Sao Paulo Pinheiros Hotel, responded to this reviewResponded December 12, 2013

Dear Guest,

Thank you so much for taking the time to tell us about your stay at the Hotel Mercure São Paulo Pinheiros. I will pass along your comments to all of our staff, everyone will be thrilled to know you had such a good experience. We look forward to welcoming you again soon.

Best regards,

Rosilene Weisshaupt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2013

Check-in and out reception service is good and Rooms are OK but Restaurant is very un-satisfactory : Un-pleasant service and un-tasty food ! I had to leave the place before ordering as I had been seated in a corner by a 30 people super noisy table...
On the menu you have fish but no idea of what kind of... and everything is very expensive !

  • Stayed: January 2013, traveled on business
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1  Thank x3xParis_France
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2012

I stay the weekend before a business trip to Sao Paulo, and I got recommended the hotel, is located in a quite neighborhood, you can walk to ave. Paulista from the hotel (10 minutes), safe place to walk and many bars around The apparment is renovated, spacious, and cleaned.

  • Stayed: December 2012, traveled solo
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1  Thank NYCTraveler28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2012

The room is small but functional. My room had 2 twin beds which were comfortable. The first night the air was not working, I told the front desk in the morning and it was fixed immediately. The first night the internet in the entire hotel was not working. It was fixed the next day.

The price of the room and the restaurant is reasonable. I hope you like scrambled eggs for breakfast, every day.

The only thing I didn't like was the shower. It looked dirty with mold in the corners.

There are not too many restaurants close by. Santo Bento is around the corner and is great Japanese food.

  • Stayed: October 2012, traveled on business
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1  Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2012

  • Stayed: August 2012, traveled as a couple
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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