Hotel is nicer than photographs on website. Room was clean and comfortable. Staff was efficient and courteous. This is not a luxury hotel with slippers and robes in the room. But it is a good value.
Only complaint is that the hotel is about a 25 minute walk or R$15 cab ride from the heart of Jardims neighborhood. I was staying with my wife and young child and, in retrospect, would have paid a bit more to stay closer to center of Jardims.
With super spacious rooms (bedroom and living room for all) and a fabulous location in one of Sao Paulo's best neighbourhoods (Jardins), this is easily one of the best cost-benefit hotels in Sao Paulo. Mind you, it's not close to the Metro, but with free wifi and Googlemaps now providing bus travel information, even those wanting to avoid taxis will be well-served.
Ask for a room facing the Ibirapuera park for lovely views of not only the park but also of the lush Jardins neighbourhood, a tree-covered house-only anomaly of an area in high-rise dominated Sao Paulo.
We weren't too impressed by the breakfast, which for Brazilian standards lacks a bit of quality, but the service was excellent, and the room service sandwiches are very good value.
We found the bathroom and room very clean, the shower excellent with a very strong water flow, and the bed large but not amazing, as it's a standard spring mattress which bounces a little bit when your partner moves around... The only other real improvement point for the hotel would be to improve the pool and gym area, which have a very abandoned and poorly-kept feel to them.
The hotel is in a very good area, quite close to Avenida Paulista, where you can easily get the tube or buses.
Breakfast is very good, with many variaties and all the attendants are very kind and helpful.
The only 3 bad points were: the swimming pool/ sauna area was quite desert and did not look very confortable (the swimming pool is very clean and with a good view though, just looks cold); the shower area inside the room could be cleaner; there is a construction site beside the hotel, but they only start working after 8am and the hotel sound isolation is very good if you have the windows closed.
Excellent service in a well located hotel. Specially great for short stays in São Paulo, since it´s reasonably close to all main attractions.