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“Had to change rooms”

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Adagio Sao Paulo Berrini
Ranked #136 of 328 Hotels in Sao Paulo
Reviewed October 2, 2013

They need to improve all the rooms that are old and ugly, if I had not changed to a better suite I would never go back there. I wanted to change hotels, I was going to do the check out and move and they offered the new room.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Accorhotels.com
Thank Fatimalobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureBerrini, Gerente geral at Adagio Sao Paulo Berrini, responded to this reviewResponded March 6, 2014
Google Translation

É um prazer receber suas impressões referentes a hospedagem no Adagio São Paulo Berrini.

Sua avaliação será compartilhada com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços.

Agradecemos por nos informar sobre sua experiência e esperamos atender plenamente as suas expectativas em uma próxima visita.

Atenciosamente,

Henrique Pena
Gerente Geral
Adagio SP Berrini

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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25 - 31 of 396 reviews

Reviewed June 17, 2013

In an expensive city good hotels are pricey,....and this one it is not.

Rooms are basic but spacious. they are kept clean but in this area of the city noise and pollution are difficult to fight back. They have a restaurant as well but menu is kept to the basics. Breakfast is nice.

It is located in an all business area so it comes handy for business but plan to dine outside

Room Tip: spacious rooms in a business area. Plan to make your leaving outside and it will do its job
See more room tips
  • Stayed: April 2013, traveled on business
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Thank femab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureBerrini, Gerente geral at Adagio Sao Paulo Berrini, responded to this reviewResponded November 8, 2015
Google Translation

Prezado (a),

Apreciamos imensamente seus comentários referentes á sua hospedagem no Adagio São Paulo Berrini .

Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços.

Agradecemos por nos informar sobre sua experiência e esperamos que sua próxima visita seja mais agradável que a anterior.

Atenciosamente,

Henrique Pena
Gerente Geral
Adagio SP Berrini

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2013

Sao Paulo is pricey, so since rooms here are well under $200, you get what you pay for. The pros: location is great for business travelers, hotel is secure, the staff can easily summon a cab. Rooms are large, clean, have kitchens and living room areas. Breakfast is nothing special, but does the job. Other dining options are simple and mostly comprised of pasta.

Cons: Outdated keys. Hotel faces highway which is congested at all hours of the day. No point in using the balcony since the street noise and air pollution are pretty terrible in that particular area. A long and expensive cab ride to most other areas of the city. While the rooms are clean and simple, they unfortunately (maybe because they can't get aired out?) have a slight odor to them.

In short, a fine option for a business traveler on a budget, but don't expect any luxuries.

  • Stayed: September 2012, traveled on business
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Thank wanderwoman27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureBerrini, Gerente geral at Adagio Sao Paulo Berrini, responded to this reviewResponded November 8, 2015
Google Translation

Prezado (a),

Apreciamos imensamente seus comentários referentes á sua hospedagem no Adagio São Paulo Berrini .

Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços.

Agradecemos por nos informar sobre sua experiência e esperamos que sua próxima visita seja mais agradável que a anterior.

Atenciosamente,

Henrique Pena
Gerente Geral
Adagio SP Berrini

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2013

This hotel was a convetional residential business before, for sure.
Because of that, the rooms are HUGE, and you will have access to a complete kitchen with microwave and a real refrigerator.

The only problem is the noise that came from the streets. The hotel rooms does not have sound isolation. So be prepared.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Accorhotels.com
1  Thank Tcarrijo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureBerrini, Gerente geral at Adagio Sao Paulo Berrini, responded to this reviewResponded May 11, 2016
Google Translation

Prezado,

Apreciamos imensamente seus comentários referentes á sua hospedagem no Adagio São Paulo Berrini .

Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços.

Agradecemos por nos informar sobre sua experiência e esperamos que sua próxima visita seja mais agradável que a anterior.

Atenciosamente,

Henrique Pena
Gerente Geral
Adagio SP Berrini

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 22, 2013

Very nice and correct treatment by staff. Good breakfast and lunch buffets. rooms are mini apartments with living room, kitchen, and 2 rooms and 2 bathrooms. very comfortable.
At walking distance from Berrini railway station, close to shoppings and restaurants.

Room Tip: Get a room on a higher floor to loose some of the street noise from cars, trucks, etc.
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  • Stayed: March 2013, traveled on business
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Thank Olaf1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureBerrini, Gerente geral at Adagio Sao Paulo Berrini, responded to this reviewResponded May 11, 2016
Google Translation

Prezado,

Apreciamos imensamente seus comentários referentes á sua hospedagem no Adagio São Paulo Berrini .

Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços.

Agradecemos por nos informar sobre sua experiência e esperamos que sua próxima visita seja mais agradável que a anterior.

Atenciosamente,

Henrique Pena
Gerente Geral
Adagio SP Berrini

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2013

The hotel is at a great location, in the business section. So during lunch time you will find hundreds of places to eat, while not so many for dinner. It is 2 blocks from the train, which you can use to get to the Metro. Also a few blocks from the World Trade Center, with its shopping mall inside - which is connected to another shopping mall with another food court and plenty of restaurants.
The train rides along the river, with a beautiful view. Too bad that while you wait you get the smell of raw sewage flowing into the river from the favela across...The trains and the metro are brand new, world class.
We got a room with a great view on the top floor, where we watched helicopters land on nearby buildings. It had 2 bedrooms, 2 bathrooms (shower only) - very useful! - and a full kitchen.
One lamp broke and was quickly exchanged by the staff.
The staff was very helpful, offering to print a document I needed - since they don't have a public printer, I emailed it to the front desk and they printed it.

The only complain I have is that both of our room keys seem to stop working daily. They were quickly re-programmed by the front desk. Some other guests told us they had the same problem.

Other than that, we loved this hotel and would come back.

  • Stayed: January 2013, traveled as a couple
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Thank cescolar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureBerrini, Gerente geral at Adagio Sao Paulo Berrini, responded to this reviewResponded May 11, 2016
Google Translation

Prezado,

Apreciamos imensamente seus comentários referentes á sua hospedagem no Adagio São Paulo Berrini .

Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços.

Agradecemos por nos informar sobre sua experiência e esperamos que sua próxima visita seja mais agradável que a anterior.

Atenciosamente,

Henrique Pena
Gerente Geral
Adagio SP Berrini

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 26, 2013

Stayed 2 nights at Mercure Sao Paulo Berrini in January 2013. If I had been staying any longer I would have moved. It is an apartment-hotel - my 'room' had 2 small bedrooms, 2 small bathrooms and a tiny living room. It is probably very good value if you are staying here as a family, but as a business traveller used to 4/5 star hotels I rank this the worst place I have stayed in a long time.

Main reason I hated this hotel was the noise from the street. I was on a very high floor but the windows on both bedrooms had no glass - just a metal grill to keep out the light, meaning the noise from the street echoed around the apartment. Even with ear plugs I struggled to sleep. And because of the metal grills on the windows, the apartment was also dark and gloomy.

The neighbourhood is also not great. I only stayed here because I needed to be walking distance from my company's office. Even as a tall man, this was not a neighbourhood I felt comfortable or safe in at night.

I won't stay here again.

Room Tip: Bring ear plugs.
See more room tips
  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Thank riverside-london
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureBerrini, Gerente geral at Adagio Sao Paulo Berrini, responded to this reviewResponded May 11, 2016
Google Translation

Prezado,

Apreciamos imensamente seus comentários referentes á sua hospedagem no Adagio São Paulo Berrini .

Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços.

Agradecemos por nos informar sobre sua experiência e esperamos que sua próxima visita seja mais agradável que a anterior.

Atenciosamente,

Henrique Pena
Gerente Geral
Adagio SP Berrini

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Adagio Sao Paulo Berrini

Address: Rua Sansao Alves dos Santos 373 | Brooklin Novo, Sao Paulo, State of Sao Paulo 04571-090, Brazil (Formerly Mercure Sao Paulo Berrini)
Location: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#53 Luxury Hotel in Sao Paulo
#62 Romantic Hotel in Sao Paulo
Price Range: $77 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Adagio Sao Paulo Berrini 4*
Number of rooms: 72
Official Description (provided by the hotel):
125 apartment hotel. Located in Brooklin, 15 km from the city centre and 8 km from Congonhas airport. Modern architecture. Hotel features a restaurant, a bar and a business centre. The hotel also offers guests a swimming pool and sauna. ... more   less 
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Also Known As:
Adagio Sao Paulo Berrini Brazil

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