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“Nice location but poor service.”
Review of Ibis Paulista

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Ibis Paulista
Ranked #43 of 328 Hotels in Sao Paulo
Certificate of Excellence
GreenLeadersBronze level
Reviewed December 9, 2012 via mobile

The hotel is located on the most famous street of Sao Paulo city. The location couldn't be better, you can find amazing stores and museums in a short distances.
The room is ok, as every Ibis hotel, but one small towel was missing.
The receptionist and other employees were not polite, they seem to be in a bad mood :-(

  • Stayed: December 2012
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Thank mpellicano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RogerioSallum, General Manager at Ibis Paulista, responded to this reviewResponded January 14, 2013

Thank you for telling us about your experience at the Ibis Sao Paulo Paulista. Sorry we did not ace matched your expectations, please let me introduce my sincerest apologies
Be assured that we are taking appropriate steps to address the problem and prevent future occurrences.

We appreciate that you have told us their problems and hopefully give us the opportunity to better serve you in the near future.

sincerely,

General Manager - Hotel Ibis Paulista

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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153 - 159 of 2,973 reviews

Reviewed November 16, 2012

  • Stayed: November 2012, traveled on business
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Thank WilliamEdegem
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 10, 2012

Sao Paulo is not the safest city in the world to stay. Bearing this in mind, I chose the Ibis in Paulista, and I was right. It was close to my business destination and had handy shopping neaby on the Avenida Paulista -- I was able to buy a particular computer cable I needed quite easily. The room, breakfast offering and bar services are typical for the Ibis brand - good value for the very reasonable price of the room. Wifi included.

Room Tip: Allow plenty of time for international flights. The traffic can be horrendous at certain times.
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  • Stayed: October 2012, traveled on business
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Thank Rod129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2012

Stayed 10 nights over 2 legs of a South American trip. Was my 3rd stay at this outlet. Easy to guess i like the place. Good Location (excellent dining options close by, there is also a park and a musuem at walking distance and lots of other things to do), well priced (for Sao Paulo / Paulista Avenue). Friendly staff and decent round the clock dining options / bar. Anyone who has stayed at an Ibis before will feel the striking similarity as in other outlets.highly recommended

  • Stayed: September 2012, traveled on business
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3  Thank Sid A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2012

Well located hotel in Avenida Paulista, major transportation hub for virtually anywhere in São Paulo. You will find here everything you usually find in a Ibis hotel, so no surprises when you arrive.
Also a lot of restaurants, coffee shops and a small mall right across the street.
The service is better than the average Accor hotels I used to book. Accor hotels are usually very inflexible regarding checkin times but the hotel staff managed to get a room for me early, what I really appreciated since I had took an overnight flight and had to get online to work.

The rooms have good size as the bathroom with plenty hot water in shower. Comfortable bed but I felt the pillows a little softier than I like but not a big deal.

The transportation from São Paulo International Airport to Avenida Paulista is very limited and cabs are expensive. A good choice is use a bus service called "Airport Bus Service". One of the lines is called circuito dos hoteis (hotels line) and one of the stops is right in front the Ibis Paulista. It is safe, comfy and depending of the traffic conditions, very fast. And of course, way cheaper than cabs.

Usually I stay in this hotel while in São Paulo and would recommend for friends.

Room Tip: The glass windows are transparent from inside and outside. You will probably have as a view an offic...
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  • Stayed: September 2012, traveled solo
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1  Thank raulds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2012

This hotel is a standard IBIS hotel right on Avenida Paulista, which is the heart of São Paulo commerce. We stayed 4 nights for client visits and a fashion course in the school "Escola São Paulo". There is a small shopping nearby and lots of banks. There are very good restaurants on Rua Augusta in walking distance. The room is small and it can get crowded for two people. Beware that in the Southern winter it can get pretty cold in São Paulo but there is no heating in this hotel. So it is good idea to ask for additonal blankets when checking in. The hotel has no gym but I went jogging right on Avenida Paulista which was fun. Overall a good hotel when you have business in this area.

  • Stayed: July 2012, traveled as a couple
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Thank Doffa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2012

This hotel is one of the few located right on Avenida Paulista, which is the heart of Sao Paulo. The rooms are comfortable, the A/C works very well, the lobby has a bar, and buffet meals are available in the dining room. We paid $125 a night for this, and it would have been worth $250 a night or more for the location alone. This is our second stay at an IBIS hotel, and we were very happy with our time there.

  • Stayed: July 2012, traveled with family
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2  Thank NickTheGreekTampa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Paulista

Address: Avenida Paulista 2355, Sao Paulo, State of Sao Paulo 01311-300, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#22 Green Hotel in Sao Paulo
#43 Romantic Hotel in Sao Paulo
#53 Business Hotel in Sao Paulo
Price Range: $66 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Paulista 3*
Number of rooms: 236
Official Description (provided by the hotel):
The Ibis Sao Paulo Paulista hotel is located on Avenue Paulista, the largest business district in Brazil, across from the church of Sao Luis college. The centre of Sao Paulo is 4 km away, Congonhas airport 13 km and Guarulhos international airport 40 km.The hotel offers 236 airconditioned rooms including 2 rooms with facilities for guests with limited mobility. A restaurant, a bar, 24 hour snack service and undercover pay parking are at your disposal. Completely non smoking hotel. ... more   less 
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Also Known As:
Ibis Sao Paulo Paulista Hotel Sao Paulo
Ibis Bela Vista
Ibis Paulista Sao Paulo, Brazil

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