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“Very nice hotel.” 5 of 5 bubbles
Review of Renaissance Sao Paulo Hotel

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Renaissance Sao Paulo Hotel
Ranked #6 of 322 Hotels in Sao Paulo
Certificate of Excellence
GreenLeadersSilver level
Tijuana, Mexico
Level Contributor
10 reviews
10 hotel reviews
“Very nice hotel.”
5 of 5 bubbles Reviewed September 4, 2013

Very nice hotel, location and service. This is my second time there, I really recommend it. The area is very nice. The food it is excelent. Rooms have plenty of amenities, and are very clean. An excelent service, and bilingual staff.

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Juan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review, September 15, 2013
Dear guest, , Thank you for choosing the Renaissance Sao Paulo Hotel and for taking the time to share with us and other TripAdvisor travelers positive comments about your experience at our hotel. We are honored by your loyalty! We hope to have the opportunity to welcome you again very soon.

Gil Zanchi I General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,904 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (181)
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English first
Orlando, Florida, USA
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

From the location till the service, this us the best renascence hotel out there. Normally , the renascence is the states try to be a 4 stars... In another country's where they take work seriously it's a ***** five stars deal.. The rate isn't cheap but well worth it..

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rafael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

The Hotel is good for business and very good location in Dao Paulo. They need to improve concierge service. They don't have accurate information of Restaurant near by Jardins area. They sent our group to a restaurant 10 blocks away and the place was closed. They should have a better information in place. Other Hotel services are very good.

  • Stayed September 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Rtrujillo01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review, September 15, 2013
Dear guest, Thank you for taking the time to share your comments with us. It is a pleasure to read you enjoyed your stay and the location of our hotel. On the other hand, we regret to hear about the inaccurate information provided by our team regarding a restaurant, and for that we are truly sorry. Thank you once again for affording us an opportunity to respond and we hope to have a chance to host you again in the near future.

Vanessa Martins I Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
Level Contributor
191 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

Spent 3-nights here in August for business. Located in the lovely Jardins Neighborhood. Close to endless options of restaurants, shopping, and great parks for running and/or walking. The lobby is fantastic and has been remodeled since my last visit. Concierge was very helpful at all times. If you have access to the Concierge Lounge, it is one of the best I have seen; lots of space, great food, great service. My rooms was very nice. Bathroom was a bit worn out and could have used an update but it is didn't have any issues. I would stay again in a second.

  • Stayed August 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SteeleB09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review, September 15, 2013
Dear Guest, Thank you for your review and for highlighting so many positive points experienced during your stay at the Renaissance Sao Paulo Hotel. We are delighted to read that you were able to enjoy all the neighborhood of Jardins has to offer and that you felt our team of “navigators” was helpful at all times.
It is great to hear you liked our recently renovated Club Lounge! I would like to take this opportunity to mention our Club Rooms include complimentary internet access, breakfast and a daily cocktail and happy hour, where our guest can sip the best caipirinhas, while admiring an incredible view of Sao Paulo! We look forward to welcoming you again to our hotel in the near future.

Gil Zanchi I General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
170 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed August 29, 2013

Stayed there over a weekend for a romantic celebration. My fiancee booked a romantic package (with an hour massage at the Spa for 2, parking and breakfast). Even thought they informed there was nothing at our room except for a complementary bottle of water...
We arrived just before the massage, and as we got to the Spa we figured that there was no XXL robe (this is something I did not expect at a 5* international luxury hotel). After a 20' long wait they found one of the old ones...
The massage was great! We completely forgot about the problems (and there were no others).
The room was great, renovated recently and with a great view.
We had dinner at the Havana Club where we had great drinks and listened to good music.
Breakfast was nice but before clock stroke 11AM the breakfast buffet was transformed to brunch.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dado_de_Castro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review, September 15, 2013
Dear guest, thank you for choosing the Renaissance Sao Paulo and for taking the time to share with us and other TripAdvisor travelers positive comments about your experience at our hotel and Spa. We are very happy to know you felt comfortable in your room and that you enjoyed the Spa, Havana Club and the breakfast at Terraco Jardins restaurant. As you mentioned, our breakfast transforms into a light brunch on Sundays. Our chefs have created the brunch thinking about our guests that would prefer having a really late breakfast on the weekend, maybe after a bike ride on Paulista Avenue! As our guest, you can choose to have breakfast, from 7 to 11am, or brunch, from 11am to 2pm. We look forward to welcome you again in the near future.

Gil Zanchi I General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 27, 2013 via mobile

They pay attention to detail and really go above to ensure you are happy... Complementary beverage on arrival and complementary hot beverage with your wake up calls. As much as I travel and all the hotels... This is a first and love it!

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Manoliag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review, September 15, 2013
Dear Guest, Thank you for choosing he Renaissance Sao Paulo Hotel and for taking the time to share your comments with us. We are delighted to read that you felt welcome and comfortable at our hotel, and to learn you liked our welcome drink on arrival and the hot beverage at your door, with your wake up call. We hope to have the opportunity to welcome you again in the near future.

Gil Zanchi I General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bideford, United Kingdom
Level Contributor
48 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed August 21, 2013 via mobile

This hotel gives a good feel to your stay the second you walk through the door ,the staff that greet you are curtious and friendly , the lobby is clean spacious and welcoming , it has a very relaxed feel even though its a busy hotel, and it's laid out in a way that you can find a nice quiet corner or sit at the bar and watch the world go by , rooms are very modern ( even electric blinds ) spotless clean and spacious, the bathroom is luxurious , it's has a nice pool area although small and only gets limited sun , gym is well equipped and large , all in all a great hotel recommended .

  • Stayed August 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dar G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Sao Paulo Hotel

Property: Renaissance Sao Paulo Hotel
Address: Alameda Santos 2233, Sao Paulo, State of Sao Paulo 01419-101, Brazil
Phone Number:
Location: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Sao Paulo
#4 Spa Hotel in Sao Paulo
#4 Business Hotel in Sao Paulo
#4 Romantic Hotel in Sao Paulo
#6 Luxury Hotel in Sao Paulo
#12 Green Hotel in Sao Paulo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Renaissance Sao Paulo Hotel 5*
Number of rooms: 444
Official Description (provided by the hotel):
At the Renaissance Sao Paulo Hotel, we're committed to delivering you with the luxury experience of a lifetime. Our 5-star hotel is situated in downtown Sao Paulo, Brazil, within walking distance of top-quality shopping, dining, entertainment and cultural attractions. Stretch out and relax in your spacious, gracefully designed hotel room or suite; every room boasts a flat-screen TV, luxury bedding, high-speed Wi-Fi access, an ergonomic workspace, a mini-bar and much more. Stay in shape at our fully equipped fitness center, take a refreshing swim in our heated outdoor pool or satisfy your palate with innovative cuisine at one of our on-site restaurants. In addition, no stay at our hotel would be complete without a visit to our renowned signature spa. If you're looking to host a meeting or wedding here in Brazil, you can take advantage of more than 20,000 square feet of modern, flexible venue space and a certified planning team. It's all waiting for you at the 5-star Renaissance Sao Paulo Hotel. ... more   less 
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Also Known As:
Renaissance Sao Paulo Hotel Brazil
Sao Paulo Renaissance

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