We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Polluted air in this hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Pullman Sao Paulo Ibirapuera
Ranked #7 of 321 Hotels in Sao Paulo
Certificate of Excellence
GreenLeadersPlatinum level
Paris, France
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Polluted air in this hotel”
Reviewed November 24, 2013 via mobile

Polluted air in the entire hotel, due to insufficient air renewal. Probably the main air extractor of this hotel is set to a very low level, for economical purposes. The CO2 ratio, showed with a CEM DT-802 Air Quality Monitor, is above 900 PPM, which is 2,5 times more than the outside CO2 ratio.
This is a big problem, especially for frequent guests that cannot easily change their hotels choice, as airline crew.

Stayed November 2013, traveled on business
Helpful?
1 Thank Guy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullmansp, Quality & Attitude Manager at Pullman Sao Paulo Ibirapuera, responded to this review, November 25, 2013
Dear Guest,

Reading your comment we observed that you affirm that here there is a “polluted air in the entire hotel”, and you also made deductions about that. It is important we clarify that your remark is not correct.

We do have a legal biannual Air Quality Monitoring Report, an audit with 9 pages of analyzes (according the ABNT NBR ISO/IEC 17025, by the number CRL 445) attesting we are positively in conformity. This technical analysis covers 18 different areas inside the hotel. In fact our average PPM is 554 and not “above 900” as you mentioned. Our Engineer & Maintenance Manager can certainly show you this document, if necessary.

Our guests are our primary concern and we look forward to hearing from you and redeeming your faith in our hotel. Anyway, thank you again for bringing this to our attention, and also give us the opportunity to clear it up for you and other travellers.

Cordially,

Rodrigo Oliveira
Quality & Attitude Manager
Pullman São Paulo Ibirapuera
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,290 reviews from our community

Traveler rating
    755
    416
    84
    26
    9
See reviews for
107
297
77
674
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level 5 Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed November 23, 2013 via mobile

... be careful which room they give you! my 4th stay here for business, and they gave me the worst room, which i realized in 2nd night of 4! floor 1 is noisy esp. if there are events! location is okay, food great but not cheap, staff friendly, all in all average, but they are not listen to complaints and so i may rethink if i will stay there again

Stayed November 2013, traveled on business
Helpful?
Thank Bruno S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullmansp, Quality & Attitude Manager at Pullman Sao Paulo Ibirapuera, responded to this review, November 25, 2013
Dear Guest,

Please accept our sincere apologies for the challenges that you experienced. We have sent you a private message to obtain further details as we would positively like to investigate and have the opportunity to restore your faith in the Pullman São Paulo Ibirapuera.

Respectfully,

Rodrigo Oliveira
Quality & Attitude Manager
Pullman São Paulo Ibirapuera
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfurt, Germany
1 review
Reviewed November 22, 2013

Pullman Iberapuera is defnitely my preferred place to stay. For me it is well located for my work and relatively close to the Iberapuera park for a run. The hotel itself appears effectively safe without being rigid. Every person in the hotel - from the doorman through to cleaning staff - has a friendly positive attitude (congrats to the management!). The rooms are all alike - by European standards normal; by U.S. standards somewhat small. Wirelss works well. The highlight is the breakfast; richt, not extravagant but high quality. Among the morning staff, all correct and professional, Andrea stands out expcially :-)

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HH J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flowery Branch, Georgia
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 23, 2013

I travel for business. I am currently on a 20 day trip in Sao Paulo. When you travel alone, where you stay matters a LOT. This is my 3rd trip to Sao Paulo and I won't stay anywhere but the Pullman from now on. The other hotels/condos/apts I stayed at were sub par with marginal AC and hard beds and cost almost what this does. This place is great: friendly staff, room svc is top notch but not too expensive. The cheapest entre on the Menu; the club sandwich is amazing with a full chicken breast and what looks like an omelet in it with the bacon. $25 BR about $12.50 US. The Pizza has cream cheeses on it ; sounds weird but wait till you try it. Wow. They make sure I know where I am going on foot, give me an umbrella. The IT restaurant/bar is way cool. It has great service but it not too upscale to chase me off from sitting with my laptop and working with a cup of coffee, Top notch people and service. The room has an amazing bed and shower with the water coming from over-head. Beware of other Sao Paulo hotels' internet; and the internet will be your connection home and to work so it is critical. Also amazing legit huge breakfast buffet that was included in my rate. The Pullman has a fast free internet service they called 4Mbps, but It's a lot faster than that. It is also 10x better than the other two apt/condo chains that I stayed at the last 2 trips. The staff all speak good enough English to get by. Iberapuera park is 5 mins away, which is like Central Park in NYC but bigger and more lakes and amazing plants/trees and a museum. You are striking distance to a rain forest and downtown. This hotel is in Villa Mariana. Maybe the best hotel experience I have ever had in 20 years of business travel.

Room Tip: The hIghest floors have a great view of the surrounding Vila Mariana and Iberapuera Park.
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MANN30542
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europe
Level 6 Contributor
245 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed October 12, 2013

here for 2 days on a business trip. location is terrible on a high traffic main road. however the hotel us moden perfect. the type of top airline crews. windows cannot be opened and smell of sur is sir conditioned. in conclusion you are isolated, perfect for work but not if you look for Brasil flavor.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SCaboto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullmansp, Quality & Attitude Manager at Pullman Sao Paulo Ibirapuera, responded to this review, October 16, 2013
Dear Guest,

First of all we would like to thank you for taking the time to share your feedback with us, as paying attention to our customers is truly our only way to improve our services and products.

It was not our intention to give you any excuse but instead offer our most sincere apologies for not being able to deliver the experience expected, beyond considering your admiration of our modernity environment and facilities.

Considering São Paulo the 6th world’s biggest city, our location can depend on where the guest needs to go around. Regarding the local area, there are some places walking distance to go as restaurants, shops, supermarket, banks, park, subway, etc..., we are also pretty close to the Ibirapuera Park (one of the biggest park from São Paulo). We receive a lot of guests that love to go there by walking. By car it is another way to go and that would be around 3 or 5 minutes.

If a future trip brings you back to São Paulo, please contact me at rodrigo.oliveira@accor.com.br so we can carefully personalize your stay with us!

Cordially,

Rodrigo Oliveira
Quality & Attitude Manager
Pullman São Paulo Ibirapuera
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 6 Contributor
291 reviews
196 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
Reviewed October 10, 2013

I stayed at Pullman Sao Paulo Ibirapuera for one night. It is a great hotel, by far the best experience I had in Brazil. Hotel located in a nice area of Sao Paulo, an hour away from the international airport.

Great lobby, welcome feeling when you walk in the hotel. Staff are friendly and professional. Late check out at 2pm has been granted as well. Room is well organised with good facilities. Free bottled waters are provided in the room. Tea and coffee facilities are also available in the room which is not common in Brazil, at least the hotels we stayed during this trip. Bed is very comfortable and I had the very good rest here. Many TV channels available and also easy to use as well. Bathroom is up to date and also well organised.

Breakfast is at ground floor with good range of food. The hotel also has a nice gym and spa. It was very pleasant stay, short but sweet. I will definitely come back if I am in town.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank melbcollege
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 9, 2013 via mobile

Recommended for business travel in SP.
Good gym. Did no use the pool , but looked smallish.
Nice breakfast room with good variety.
Restaurant in hotel has a good menu of equal good quality.
Rooms are of good standard.

Stayed June 2013, traveled on business
Helpful?
Thank Superwuppie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Sao Paulo hotels
Grand Hyatt Sao Paulo
#5 of 321 in Sao Paulo
3,239 reviews
Jardins
Renaissance Sao Paulo Hotel
Hilton Sao Paulo Morumbi
#11 of 321 in Sao Paulo
2,682 reviews
Show Prices
Show Prices
Show Prices
Jardins
InterContinental Sao Paulo
InterContinental Sao Paulo
#4 of 321 in Sao Paulo
1,553 reviews
Radisson Blu Sao Paulo
#16 of 321 in Sao Paulo
1,545 reviews
Bela Vista
Maksoud Plaza
Maksoud Plaza
#37 of 321 in Sao Paulo
2,078 reviews
Show Prices
Show Prices
Show Prices

Been to Pullman Sao Paulo Ibirapuera? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Sao Paulo Ibirapuera

Property: Pullman Sao Paulo Ibirapuera
Address: Rua Joinville 515, Sao Paulo, State of Sao Paulo 04008-011, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo > Vila Mariana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Sao Paulo
#5 Spa Hotel in Sao Paulo
#7 Luxury Hotel in Sao Paulo
#9 Family Hotel in Sao Paulo
#9 Business Hotel in Sao Paulo
#10 Romantic Hotel in Sao Paulo
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pullman Sao Paulo Ibirapuera 5*
Number of rooms: 348
Official Description (provided by the hotel):
Welcome to Pullman São Paulo Ibirapuera, comfort, technology, services... discover a new era for business or leisure travel! An upscale and modern hotel from Accor, located next to Ibirapuera Park, close to the main business and leisure districts of the city. It occupies a strategic location for both - business and leisure - travelers in São Paulo’s most dynamic city. About 3.1 miles (5km) from the domestic airport (Congonhas – CGH), and 15.5 miles (25km) from the international airport (Guarulhos GRU).Apart from leisure, Pullman São Paulo Ibirapuera is introducing a fresh approach to the planning of meetings, conventions, seminars and incentive events. The hotel’s approximately 2000 meters of meeting and function spaces include a spectacular Grand Ballroom, 14 meeting rooms, and a pre-function area, where flexible configurations can be provided for small or big events request.Extensive line up of dining and entertainment facilities are available at the hotel, including the It Restaurant | Bar | Tea Deli, which offers a trendy atmosphere with live cooking shows on a culinary journey. Bunk Lobby Lounge, an interactive and cozy space to chill-out as well as Fit and Spa that offers full range facilities to relax your body and soul. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Orbitz, Hotels.com, Expedia, Booking.com, ACCOR, TripOnline SA, Travelocity, Cancelon, Hotwire and HotelQuickly so you can book your Pullman Sao Paulo Ibirapuera reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Sao Paulo Ibirapuera Hotel Sao Paulo
Mercure Sao Paulo
Pullman Sao Paulo Ibirapuera Brazil

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing