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“Staybridge stay”

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Staybridge Suites Sao Paulo
Ranked #79 of 321 Hotels in Sao Paulo
Certificate of Excellence
GreenLeadersSilver level
Tiel, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Staybridge stay”
Reviewed March 26, 2014

Its a fine clean hotel at a good spot in SP. Nice and frendly hotel personal. There are enough restaurants in the neighborhood with out taking an taxi to go for dinner or lunch.
The rooms have flatscreen- and satelite TV.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Luuk G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SAOSB, Gerente de relações com clientes at Staybridge Suites Sao Paulo, responded to this review, March 31, 2014
Dear Luuk G,

Thank you for your candid feedback. We are delighted to see that you enjoyed your stay overall.

The hotel is integrated to an open mall area, a complex where you can find different kinds of restaurants, coffee shop, bookstore, movie theatre, among many other facilities that provide leisure, and 24 hours of security. Also, you always can ask for the front desk staff tips about restaurants, they will be more than happy to recomend the best otion for you.

We are very thankful, Luuk G! It will be a pleasure to assist you again in any future opportunity.

Staybridge Suites São Paulo team.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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  • Italian first
  • Japanese first
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English first
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 24, 2014

A business colleague and I stayed for four nights at the Staybridge Suites in Sao Paulo -- each of us had a nice room, nice view, visited the gym and swimming pool, and came away with raves about the hotel, particularly the service and kind + very helpful staff at the Front Desk. The location is good; the hotel is part of an outdoor mall with restaurants, including Floriano, the hotel restaurant which serves a fantastic breakfast. Great Japanese sushi place in the mall as well. Easy to get a cab. Warm and super-efficient English-speaking staff. Nice maids. The little swimming pool is adequate, and makes for a good sunbathing spot if you get a free hour. If you are there in the warm season, you might want tips from the Front Desk about how to operate the in-room air conditioner. Once it's going, it's totally silent and cools the room almost instantly.

Room Tip: Ask the Front Desk for help if you can't figure out how to operate the air conditioner in the ro...
See more room tips
  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MarthaShe29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SAOSB, Gerente de relações com clientes at Staybridge Suites Sao Paulo, responded to this review, March 31, 2014
Dear MarthaShe29,

Thank you very much for taking the time to comment about your recent stay at the Staybridge Suites São Paulo.

We sincerely appreciate your feedback, especially regarding our staff, all the effort that we all put in towards the guest experience.
Our front desk staff have really unique personalities and our housekeeping staff is super efficient and motivated to make each and every one of our guest rooms impeccably.

One of the many features of the Staybridge Suites is the location and easy accessibility to great options of restaurants, movie theaters, bookstore, cash exchange point, and much more.
Nice tip about our swimming pool, it is an excellent way to relax and enjoy a free time moment.

We appreciate your review and we all look forward to welcoming you back to Staybridge Suites São Paulo soon.

Staybridge Suites São Paulo team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cupertino, California
Level Contributor
84 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed March 23, 2014

I found the hotel perfectly adequate in every way, but not excellent in any category.

Got car service through concierge for GRU pickup, which was reasonably priced (about 2x GRUCOOP taxi price). Got to hotel well before noon and was offered the use of the gym while I waited for my room to be ready.

My 2nd floor room was basic Staybridge mini-suite with small kitchenette and with table, a work area with sofa and semi-separated bed area. The room was small, but adequate. Closet space was bit limited. The bathroom and shower enclosure were old, tiny and not air conditioned (just a louvred panel opening outside, thus a bit humid during afternoon rain storms), old and bit leak prone faucets. Room was very clean, but not impressive.

The gym was bit cramped but decently equipped. Hotel is 1 mile from Ibirapuera Park which was great for running in the mornings. Had breakfast and lunch at the lobby restaurant. The breakfast buffet was good with omelets made to order, the lunch buffet was quite good as well.

Overall a 3.5 rating would describe this best. This hotel is clearly on a very different level than the other, much higher end SP properties I've stayed at (InterContinental SP and Emiliano).

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sam0123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SAOSB, Gerente de relações com clientes at Staybridge Suites Sao Paulo, responded to this review, March 25, 2014
Dear sam0123,

We would like to thank you for your review about Staybridge Suites São Paulo.

For us, the opinion of our guests is very effective way to monitor the quality of our services and it is always very important to know the perception of our guests.

The pickup car service is a service we offer for your own convenience and security.

It is great to know that you enjoyed our comfortable rooms and we would like to take this opportunity to reinforce that renovation is part of our plans to ensure a welcoming place to our guests
The proximity to the Ibirapuera Park offers you one more option to work out in a public and health place.
We are glad you liked our breakfast, is a complimentary service we provide to all our guests.

We will be delighted to assist you once more.

Staybridge Suites São Paulo team.
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Dallas, Texas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 6, 2014

Excellent service supports clean and comfortable suites with in-room microwave and refrigerator. Upscale neighborhood affords an array of excellent restaurants, and within minutes via taxi to high-end retail center, JK Iguatami. Brascan Mall offers a German restaurant, which attracts young and old alike, and is a favorite among locals. For Americans who yearn for familiar menus...McDonald's, Burger King and Applebees are just steps away.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank reedintexas-dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SAOSB, Gerente de relações com clientes at Staybridge Suites Sao Paulo, responded to this review, March 17, 2014
Dear reedintexas-dallas,

Thank you for your review, we are so glad that you enjoyed your stay and found the location ideal for your travels.

One of the many unique features of the Staybridge is its the location and easy accessibility to nice restaurants, bookstore, movie theater, cash exchange point, malls and much more.

We appreciate your comments and look forward to welcoming you back to Staybridge Suites São Paulo soon.

Staybridge Suites São Paulo team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lausanne, Switzerland
Level Contributor
232 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed March 2, 2014

I stayed in the hotel for 2 nights and found it uncomfortable. The air condition was not working well enough so that the temperature could cool down sufficiently. The room was not dark enough at night so that the light was coming through the curtains. The bathroom was poor, looking very old and ugly. The tabs were even inverted between the hot and the cold in my room 1001.
The breakfast is just ok whilst there is actually no service proposed. Just help yourself!
The gym on the 1st floor is very large, but charged BRL 30 each time.
I would not recommend this hotel.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Florian020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SAOSB, Gerente de relações com clientes at Staybridge Suites Sao Paulo, responded to this review, March 6, 2014
Dear Florian020,

Thank you for giving us your thoughts about our hotel and your stay.

We are very sorry to hear about the incidents you encountered during your stay and we appreciate valuable comments like yours as a tool to improve our quality of services.

You can be sure that your comments have been forwarded to the appropriate department heads for review and to take action for improvement.

We will check the room you stayed to fix the air condition. Also, the hotel will be renovated very soon and we will put this room on the list as priority.

We are so sorry you had such a disappointing experience with your stay at our hotel, and we all hope that you to give us another opportunity to serve you again.

Staybridge Suites São Paulo team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 27, 2014

Very good quality and hospitality. Clean and very comfortable rooms. Microwave and refrigerator in rooms is a plus for a working guest. Fantastic Neighborhood, lots of restaurantes and good shopping very close.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fernando F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SAOSB, Gerente de relações com clientes at Staybridge Suites Sao Paulo, responded to this review, March 5, 2014
Dear Fernando F,

Thank you for staying with us and also for writing such a nice review.

We are so glad that you enjoyed your stay and found the location ideal for your travels. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations.

We hope to have you back soon!

Staybridge Suites São Paulo team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
São Paulo
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 23, 2014 via mobile

I had a real Paulistana experience staying at this hotel. Me and my husband stayed just for a weekend with a cultural package, but if I could I would have stayed longer!! The hotel members are very attentive providing great service. The lobby is spacious and very welcoming. Panoramic lifts take you to a beautiful view of the city where you can comfortably appreciated from your desk work sipping some complimentary tea or coffee. The hotel offers all you need to cook inside your room and also it is located in a privileged city area, Itaim Bibi, that is surrounded by great restaurants, coffee shops and a lovely cinema. Just loved it! Not to mention, that women just go crazy with fabulous shopping options just some steps away from the hotel. Breakfast is well served with fresh pastries, tropical fruits and juices, and an amazing omelet station. Perfect to start your day! The room is very large and comfortable, bathroom is functional with a nice dressing area. Mattress is firm and I had a pleasant night sleep. Lace linens made all the difference in the room decor, very beautiful and quite clean. I appreciated the room balcony where I could take some amazing pictures from the city view. I just wanna thank the hotel team for this special experience. Certainly this is one of my favorite place to stay in São Paulo and I do recommend it for business or pleasure purposes.

Stayed February 2014, traveled as a couple
Helpful?
2 Thank Juliana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SAOSB, Gerente de relações com clientes at Staybridge Suites Sao Paulo, responded to this review, March 5, 2014
Dear Juliana P,

Thank you for giving us your thoughts about our hotel and your stay.

We are always delighted to exceed our guest’s expectations and we are very glad to know that you enjoyed your stay, location and our services. We love to pamper our guests, so valuable to us!

We truly believe that a consistent service is what changes our guests experience from good to great! Thank you for recognizing our effort!

It will be a pleasure share your comments with the team since we are constantly looking for perfection and for an oustanding service.

Once more, thank you for sharing with us and other travellers your experience of our hotel and we look forward to greeting you on your next stay!

Staybridge Suites São Paulo team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Sao Paulo

Property: Staybridge Suites Sao Paulo
Address: Rua Bandeira Paulista No 555, Sao Paulo, State of Sao Paulo 04532-011, Brazil
Phone Number:
Location: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Business Hotel in Sao Paulo
#16 Green Hotel in Sao Paulo
#31 Family Hotel in Sao Paulo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Staybridge Suites Sao Paulo 3.5*
Number of rooms: 215
Official Description (provided by the hotel):
Staybridge Suites Sao Paulo brings a new concept in hospitality, sucessful in USA and Canada: long stay style. Our Hotel is a member of IHG - InterContinental Hotels Group, an international group which has hotels in more than 100 countries. Inserted in one of the most commercial and business complex, the Staybridge Suites Sao Paulo has 03 types of suites and has meeting rooms which accomodates up to 200 people. ... more   less 
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Also Known As:
Staybridge Suites Sao Paulo Hotel Sao Paulo
Sao Paulo Staybridge Suites
Staybridge Suites Sao Paulo Brazil

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