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“Beyond its prime time”

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Golden Tulip Sao Paulo Paulista
Ranked #25 of 323 Hotels in Sao Paulo
Certificate of Excellence
Atlanta
Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Beyond its prime time”
Reviewed March 14, 2013

I stayed at the hotel in March 2013 for one night and it is a hotel with rather large rooms, comfortable beds, good working airconditioning. However the rooms are dated in regard of the furniture and the bath looks 70ties style. The internet connection and the new flat screen 48 inch TV worked however fine.
The style of the hotel is a bit blunt, very few decorations - specifically the lobby is rather cold in appearance. The restaurant was clean, comparatively small versus other ameneties and service was up to the middle class standard one would anticipate however a bit on the slow side, breakfast - oh well a bit scarce in choices.
All in all a hotel close to Rua Paulista, with a worthwihle 'middle class' shopping center in walking distance (3 minutes) and addecent selection of typical local stores around the block, Seems not to be very secure at night, when walking in the "wrong' direction - use discretion!
Pan handlers are crossing your path in Sao Paulo often, so don't get upset, but don't take out your cash either ...

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank prussia11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Gerente at Golden Tulip Sao Paulo Paulista, responded to this review, October 2, 2016
Hello!

How are you?

I am the new manager of the hotel! It was a huge pleasure to welcome you to Golden Tulip São Paulo Paulista, the old Belas Artes.

I am reading all the comments posted so we can keep what is good and improve what needs to be better.

Thank you for sharing your experience, this exchange with our guests is essential for us!

I would like to invite you to return soon, It will be a huge pleasure to welcome you again. In case of any need, do not hesitate to contact me.

Regards,

Verena Bogéa
Operations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,131 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 15, 2013 via mobile

Depressing hotel, dark, insects and poor breakfast, never again, also the neigbourhood is very depressing. The airco in the room makes noise and is not cooling properly!during the day noise from renovating the hotel. Do not open the curtains you get anxious to jump

Helpful?
1 Thank Jantjes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
, Gerente at Golden Tulip Sao Paulo Paulista, responded to this review, October 2, 2016
Hello!

How are you?

I am the new manager of the hotel! It was a huge pleasure to welcome you to Golden Tulip São Paulo Paulista, the old Belas Artes.

I am reading all the comments posted so we can keep what is good and improve what needs to be better.

Thank you for sharing your experience, this exchange with our guests is essential for us!

I would like to invite you to return soon, It will be a huge pleasure to welcome you again. In case of any need, do not hesitate to contact me.

Regards,

Verena Bogéa
Operations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Amsterdam, The Netherlands
Level Contributor
79 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed February 6, 2013

Clean and tidy modern Hotel with basic luxury rooms and a big bathtub. small Hotel room windows. And a good working AC unit on suite. Nice breakfast with plenty of fresh fruits and warm dishes. The Hotel is really situated in the middle of the trendy and pretty safe hood in-between Paulista and Augusta neighbourhood. Close to Metro stations. Several service available at front desk where a professional and helpfull staff helped with most common questions. If you are looking for a good stay this Hotel sure should be concideret. It is as well crew Hotel of KLM

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Furrydandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Gerente at Golden Tulip Sao Paulo Paulista, responded to this review, October 2, 2016
Hello!

How are you?

I am the new manager of the hotel! It was a huge pleasure to welcome you to Golden Tulip São Paulo Paulista, the old Belas Artes.

I am reading all the comments posted so we can keep what is good and improve what needs to be better.

Thank you for sharing your experience, this exchange with our guests is essential for us!

I would like to invite you to return soon, It will be a huge pleasure to welcome you again. In case of any need, do not hesitate to contact me.

Regards,

Verena Bogéa
Operations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida, United States
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 23, 2013

I just completed another stay here, I have stayed here previously. The hotel has nice large rooms and good air conditioning. The bathroom is large, but this time around it was in need of updating (or a good scrubbing) - black splotches in the grout and the combo shower/bathtub jacuzzi jets had paint peeling off of them. The bed was comfortable and the included breakfast had a lot of variety for most people, but I am vegetarian so I was limited to fruit and cereal. Almost everything else was infused with meat.

The hotel is about a block away from Av Paulista, so a quick walk got you to offices, restaurants, shopping, the MASP museum, and much more. There were homeless people I often found sleeping on the sidewalk heading to Av Paulista, but this is something that seems to be prevalent throughout Sao Paulo now - and is obviously not something that the hotel can control.

One thing that upset me personally was when me and a business colleague checked in, there was a discrepancy in the rates we got. His rate was quite a bit lower than mine - although we both reserved from the Golden Tulip website directly and reserved the same room category. I had booked my room a couple of weeks before my colleauge did. When I asked about the difference, the check-in agent would not lower my rate, which left me with negative feelings as I consider if I will return or not on my next trip later this year.

But all in all, the hotel was comfortable and convenient - so for that reason I do recommend it.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Gerente at Golden Tulip Sao Paulo Paulista, responded to this review, October 2, 2016
Hello!

How are you?

I am the new manager of the hotel! It was a huge pleasure to welcome you to Golden Tulip São Paulo Paulista, the old Belas Artes.

I am reading all the comments posted so we can keep what is good and improve what needs to be better.

Thank you for sharing your experience, this exchange with our guests is essential for us!

I would like to invite you to return soon, It will be a huge pleasure to welcome you again. In case of any need, do not hesitate to contact me.

Regards,

Verena Bogéa
Operations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed January 12, 2013

Pros:
- Large rooms
- Location on Frei Caneca and near Augusta/Oscar Freire shopping

Cons:
- Hotel corridors/rooms/bathrooms are dated
- Ridiculously slow/non-existent wifi connection (charge R20/24hr): Especially if your room is at the end of a corridor not using the wifi would be better for your temper. With this bad a connection forget about online airline check-in aso. Wifi in the lobby (two paid terminals in lobby as well) is faster, but still abrupted sometimes.
- Stayed a couple of times over the last few months and every time there has been maintenance going on with the consequential noise (think drilling/banging on walls) - hence the "poor" mark for sleep quality.
- I do see improvements over the last period, mostly in the breakfast area (breakfast nothing special, but fair; juices-not fresh/cheesballs/ready made pancakes/eggs/white breads/danish/cold cuts/coffee machine) b/f charge unknown as paid by my company.
- During daytime a few staff members at front desk speak english (they are all friendly and helpful), however at certain off-periods it is hard to find someone that does and this can be frustrating.

All in all a basic hotel that is comfortable enough but don't stay here if you require DSL speed internet and luxury.

  • Stayed January 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank XploreBuddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Gerente at Golden Tulip Sao Paulo Paulista, responded to this review, October 2, 2016
Hello!

How are you?

I am the new manager of the hotel! It was a huge pleasure to welcome you to Golden Tulip São Paulo Paulista, the old Belas Artes.

I am reading all the comments posted so we can keep what is good and improve what needs to be better.

Thank you for sharing your experience, this exchange with our guests is essential for us!

I would like to invite you to return soon, It will be a huge pleasure to welcome you again. In case of any need, do not hesitate to contact me.

Regards,

Verena Bogéa
Operations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
Level Contributor
69 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed January 2, 2013 via mobile

We stayed there from 28/12/2012 till02/01/2013.
Great location and walking distance to many bars and restaurants. Walking distance 3mn to Paulista Ave. it was great to see the new year eve festivities concert in Paulista ave.
My only complaint was about bathrooms needs a little renovation.It was more of being old than being dirty.

People in the front desk very helpful.
Good breakfast and good wifi free Internet all over the place.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maroc_NYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Gerente at Golden Tulip Sao Paulo Paulista, responded to this review, October 2, 2016
Hello!

How are you?

I am the new manager of the hotel! It was a huge pleasure to welcome you to Golden Tulip São Paulo Paulista, the old Belas Artes.

I am reading all the comments posted so we can keep what is good and improve what needs to be better.

Thank you for sharing your experience, this exchange with our guests is essential for us!

I would like to invite you to return soon, It will be a huge pleasure to welcome you again. In case of any need, do not hesitate to contact me.

Regards,

Verena Bogéa
Operations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Hague, The Netherlands
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 26, 2012

I do know that Sao Paulo is very expensive for accommodation but I would really expect more for my money. The rooms here were very big and nice enough but the hotel itself was poor. The swimming pool was a bit bigger than a bath, cold and dirty. Not really an option for swimming in. The breakfast was short on selection and quality.
The staff although friendly and willing to answer questions, they didn't have any prepared information on nice things to do in the city. I know Sao Paulo is a business city but surely they do get some tourists?
Finally the internet was very hard to get access to and you could only have 1 device per room which made life difficult.
I don't have much to compare with against other hotels in Brazil but compared to other hotels, this was not worth the money.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Gerente at Golden Tulip Sao Paulo Paulista, responded to this review, October 2, 2016
Hello!

How are you?

I am the new manager of the hotel! It was a huge pleasure to welcome you to Golden Tulip São Paulo Paulista, the old Belas Artes.

I am reading all the comments posted so we can keep what is good and improve what needs to be better.

Thank you for sharing your experience, this exchange with our guests is essential for us!

I would like to invite you to return soon, It will be a huge pleasure to welcome you again. In case of any need, do not hesitate to contact me.

Regards,

Verena Bogéa
Operations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Golden Tulip Sao Paulo Paulista

Property: Golden Tulip Sao Paulo Paulista
Address: Rua Frei Caneca 1199 | Cerqueira Cesar, Sao Paulo, State of Sao Paulo 01307-003, Brazil (Formerly Golden Tulip Belas Artes)
Phone Number:
Location: Brazil > State of Sao Paulo > Sao Paulo > Consolacao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Luxury Hotel in Sao Paulo
#27 Family Hotel in Sao Paulo
#37 Business Hotel in Sao Paulo
#40 Romantic Hotel in Sao Paulo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Golden Tulip Sao Paulo Paulista 4*
Number of rooms: 140
Official Description (provided by the hotel):
Located in the heart of São Paulo, just one block from Avenida Paulista and close to the Consolação metro station, the Golden Tulip São Paulo Paulista hotel is a heaven of calm and comfort in the middle of the city. The hotel's customer service follows the rigid and awarded Golden Tulip standard. Also, São Paulo Paulista has a sophisticated contemporary architecture and reinforces the commitment of guaranteeing the greatest experience during the guests stay. ... more   less 
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Also Known As:
Golden Tulip Belas Artes Hotel Sao Paulo
Golden Tulip Sao Paulo Paulista Brazil

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