In this hotel in Sao Paulo, nobody monitors security surveillance cameras. I lost my bag with a laptop from a thief who replaced it with an empty brief bag while I was having breakfast in Intercity Premium Berrini hotel restaurant. The same thief also took the laptop of another guest (a consultant) at the same time. When the surveillance video was played by the hotel manager, together with its two absentee security contractors, we saw a well dressed man pretending to be a guest who took advantage of the horde of guests in the restaurant to steal our computers. This crime could have been prevented and the thief caught had hotel security is monitoring the surveillance camera especially during busy hours. Security camera is good only if someone is monitoring on real time. The hotel manager did not even offer any form of consolation to us for what happened except for apologies ( the manager and security contractors accompanied us to the police). My feeling is that this is a usual occurrence in this hotel. Lesson learned: not to bring your bag into public places like a hotel restaurant such as Intercity Premium Berrini. Besides lack of security, the hotel is otherwise clean and decent, but I believe guests' security, especially in Brazil, should be paramount. This hotel, definitely, does not appear to have that sense of priority. Be extra cautious should you decide to stay in this hotel.
- Official Description (provided by the hotel):
- Located in one of South America's largest business hubs, in Sao Paulo, Berrini InterCity Premium Hotel is located in the Berrini region just meters away from many office buildings, including the World Trade Center and United Nations Business Center. Just two blocks away from Marginal Pinheiros Avenue and 20 minutes from Congonhas Airport, the hotel has easy access to Morumbi and Vila Olimpia neighborhoods. ... more less
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- Also Known As:
- Intercity Berrini Sao Paulo, Brazil