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Reviewed November 13, 2016

The units have a kitchenette (no dishes), living area and bedroom. Nice and quiet area close to Paulista Ave. Good free wifi. Friendly reception staff. Good breakfast, mediocre dinner. 5 minutes walk from metro.

Date of stay: November 2016
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Amnon A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ignacio S, Gerente de recepção at Intercity The Universe Paulista, responded to this reviewResponded November 14, 2016

Hello Amnon,
Thanks for your review.
We would like you to know that your suggestions were sent to the Manager of the hotel.
You can always count on us to support you.
Have a great day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2016

My wife and I stayed at this hotel and they were amazing. We knew very little Portuguese, but they made our stay very pleasant. We picked this area because it was close to Paulista Avenue and we were more than happy with their accommodations. We really enjoyed the beautiful, quiet, and comfortable rooms. The free breakfast in the mornings was also amazing. We utilized their pool and spa facilities and they were also made our stay even more pleasant. We will definitely stay here again on our next visit to Sao Paulo.

Room tip: Good hotel for the price
Date of stay: October 2016
  • Trip type: Traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank christiang102
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ignacio S, Gerente de recepção at Intercity The Universe Paulista, responded to this reviewResponded November 1, 2016

Hello Christian,
Thanks for your comment. We are happy to know you liked your stay in our hotel.
We will be glad to receive you back again.
You can always count on us to support you.
Have a great day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2016

My girlfriend and I recently completed a stay at this hotel for four nights. Sleep quality was good and the room was very quiet. But, the only reason to stay at this hotel is if you want to be in a residential area within walking distance of Paulista Avenue. Although this a relatively new building, it is not being well maintained by the management. And a little bleach could go a very long way. We had to wear flip flops in the shower, because the tile was covered in mildew. Also, every set of sheets that we had minor stains that could have been removed with bleach in the wash.

This is just an average hotel, nothing pretentious trendy or boutique. There are restaurants and bars, but they are a 5-10 minute walk. Since Uber is abailable, I would recommend staying at a more trendy property in a suburb such as Vila Olimpia. Taking Uber almost anywhere in Sao Paulo can be done for ujnder $10.

Room tip: upper floor
Date of stay: October 2016
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank NewJerseyColin
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ignacio S, Gerente de recepção at Intercity The Universe Paulista, responded to this reviewResponded October 24, 2016

Hello,
Thanks for your review.
We would like you to know that your comments were sent to the Manager of the hotel.
We would be very happy to have the chance to receive you again.
Have a great day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2016 via mobile

We stayed here for 3 nights and I have to say that I was incredibly impressed. It's not a luxury hotel, but it's definitely great.

The rooms are large and extremely clean, the staff are very helpful and speak excellent English (a bonus as we don't speak Portuguese and it's not a given in Brazil), and the bed and shower were great. The apartment set up, with a couch, fridge, and the ability to separate the bedroom from the living area, was also fantastic.

Breakfast was huge and had a great variety, and there were loads of excellent restaurants and bars close by. The area felt safe to walk around and the hotel was close to a number of shops and a metro station.

I'd definitely stay here again!

Date of stay: September 2016
Trip type: Traveled as a couple
Thank amiga4
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ignacio S, Gerente de recepção at Intercity The Universe Paulista, responded to this reviewResponded September 2, 2016

Hello,
Thanks for your comment. We are happy to know you liked your stay in our hotel.
We will be glad to receive you back again.
You can always count on us to support you.
Have a great day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2016 via mobile

Location wasn't very good for my situation, but due to being the best cost-benefit in the area, I chose it. Didn't have much experience with the hotel facilities but he one day I ordered dinner from outside the hotel, the desk sent me plates, silverware and extra glasses without me asking for it, so you can get the feeling on how good it was right of the bat.

Date of stay: August 2016
Trip type: Traveled with family
Thank ZiulAndueza
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ignacio S, Gerente de recepção at Intercity The Universe Paulista, responded to this reviewResponded August 12, 2016

Hello,
Thanks for your comment. We are happy to know you liked your stay in our hotel.
We will be glad to receive you back again.
You can always count on us to support you.
Have a great day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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