Stayed a saturday night in this hotel! Its simple clean and well located! The only problem was the noice of a party next to the hotel which was really anoying! Recommend the hotel, walking distance from the beach!More
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Stayed a saturday night in this hotel! Its simple clean and well located! The only problem was the noice of a party next to the hotel which was really anoying! Recommend the hotel, walking distance from the beach!MoreShow less
Thank you for taking the time to respond to our satisfaction survey when staying at Ibis Santos Gonzaga.
We work hard for the satisfaction of our guests, but we do not always get it.
We are located inside a complex of buildings, where there is also a ballroom of the XV club, that from time to time happen parties that run from our hands control of them.
We apologize for any inconvenience caused.
We hope to see you soon here or at some ibis around the world.
Many thanks on behalf of the team ibis Santos
Simple yet functional.
Quiet and efficient air conditioning. Great cleaning and organization.
If people do not bother with a simple room they will like this hotel
I particularly did not like the room service. I had a problem with my baby's food in bed and when I asked them to change the bedding, they just brought me clean sheets and I had to do the service.
The location of this hotel is pretty good, close to the beatch and the main shops...
The people at the reception are very patience and professional, the negative part of this hotel is the fact that the furniture in the room are very old and definitely need to be refurnished.
The breakfast is ok, there is a quite good selection of fruits, sweets and also is possible to eat eggs and salami.
Overall the price of a night stay is not too high so l would say is an avarage hotel.
The weather didn' t help as it was raining every day during our stay.
One of the best Ibis hotels in Brazil due to its location. Attention: the hotel is now called "Ibis Gonzaga" and not "Ibis Santos" anymore. There is another Ibis hotel in Santos called "Ibis Santos Valongo", where I have never stayed due to its location far from the beach but very close to the industrial part of town in a ugly neighborhood. Make sure you reserve the right one! Well, back to the Ibis Gonzaga: staff at the reception is great and friendly, room is a typical Ibis one, but with a nice view of the ocean. The best of the hotel is of course its location right across the beach. Lots of restaurants and bars very, very close by .There is Mercure hotel next door, where I have stayed already, too. There they have rooms with a veranda. But if you do not need a balcony the Ibis is just fine. Fully recommended!
Very well located, comfortable, hotel staff efficient and friendly treatment. The room where I stayed has the enough equipments to allow the guest to have a good sleeping. The breakfast is quite enough and in general the hotel has a very good cost benefit relationship