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“Good hotel”

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ibis Ribeirao Preto
Ranked #8 of 31 Hotels in Ribeirao Preto
Sao Paulo, SP
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Good hotel”
Reviewed December 24, 2011

We stayed for only one night and got a good sleep -- I guess that's what you expect at the Ibis chain. This seems to be a rather old Ibis, but rooms are OK, AC working properly, soundproof windows doing its job and so on. As said in previews reviews, the hotel is located inside Ribeirao shopping, away from the centre but a good spot for some drinks at the famous Pinguim. The bitter detail is that you HAVE to pay to park your car, because there is no streets nearby (the hotel is sourrounded by the mall's parking lot.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rratier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisRibeiraoPreto, Gerente geral at ibis Ribeirao Preto, responded to this review, June 20, 2013
Dear Customer,

Thanks for your opinion.
We are looking to optmize our service and offer as much quality as we can.

We hope to have you again in our hotel.

Best regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,223 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
A TripAdvisor Member
Reviewed November 20, 2011

The Reception area was always busy, yet fairly efficient. The wi-fi on the floors was being worked on, but the free wi-fi in the lounge/reception area worked just fine. The rooms are average size, but have their own mini-fridge, handy to keep drinks cool. The hotel is located across the street from the Ribeirao shopping mall, good for getting a choice of meals without having to drive. Carrefour is also by in the same shopping complex.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisRibeiraoPreto, Gerente geral at ibis Ribeirao Preto, responded to this review, June 26, 2013
Dear Customer,

Thanks for your opinion.
We are looking to optmize our service and offer as much quality as we can.

We hope to have you again in our hotel.

Best regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
Reviewed October 30, 2011

It's hard to be critical of an Ibis hotel, if you understand that they provide value for money. I was recommended this hotel by a business partner based on value, proximity to their office and having a significant shopping centre next door.
Firstly, check in and check out is always bsuy, so be prepared to wait. The rooms are basic, but clean and internet is cheap at $12 reais a day, compared to ther hotels. One improvement they need for rooms is a room safe!
Lifts are slow. Breakfast was actually really good!
Location - the shopping centre is a plus and it has a Pinguim in it, cinemas and every other shop you could think of. However, if you are after bars just for a drink and to meet with soem locals, unfortunatelty you'll have to take a taxi towards downtown.
If you are recommended Bar Dinisio (excuse the spelling if it's wrong), they will ask for ID. I got asked for my passport, which of course I'm not carrying around at 9pm at night. Don't think they will get a lot of international visits if they stick to this policy.

So overall, good value and I've stayed at 4 & 5 stars that have worse service. Be patient with service and limited staff with English, but hey my Portuguese leaves a lot to be desired to!

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TrentMc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisRibeiraoPreto, Gerente geral at ibis Ribeirao Preto, responded to this review, June 26, 2013
Dear Customer,

Thanks for your opinion.
We are looking to optmize our service and offer as much quality as we can.

We hope to have you again in our hotel.

Best regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Jose Do Rio Preto - Sp
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 27, 2010

we usually ride motorcycles and pay the same parking rate as an suv... not fair.. all the rest is ok

  • Stayed September 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank celsoldj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisRibeiraoPreto, Gerente geral at ibis Ribeirao Preto, responded to this review, June 20, 2013
Dear Customer,

Thanks for your opinion.
We are looking to optmize our service and offer as much quality as we can.

We hope to have you again in our hotel.

Best regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SÃO PAULO
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 14, 2010

-Room TV set Terrible
-Cable TV programming quality very poor. NeedHD channels or at least better quality for the ones provided.
-Valet parking services Terrible. Need training as soon as possible or replace third party. Very expensive for the services rendered. A waist of guests precious time. Very disorganized.
-Services at reception desk very poor and disorganized. Need training immediately to avoid guests think that because the rates are somehow cheep, teh hptel has to provide poor service. Seems they don't care.

  • Stayed September 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SILVIODOVAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisRibeiraoPreto, Gerente geral at ibis Ribeirao Preto, responded to this review, June 20, 2013
Dear Customer,

Thanks for your opinion.
We are looking to optmize our service and offer as much quality as we can.

We hope to have you again in our hotel.

Best regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, TX
Level Contributor
120 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed June 11, 2009

Not the best in Ribeirao Preto, but a fair value for short stay business trip. Rooms clean and staff responsive, breakfast bar was good with average selection.

  • Stayed June 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Coughton54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ibis Ribeirao Preto

Property: ibis Ribeirao Preto
Address: Avenida Braz Olaia Acosta 691 | Torre A - Jd. California - Ribeirao Shopping, Ribeirao Preto, State of Sao Paulo 14026-040, Brazil
Location: Brazil > State of Sao Paulo > Ribeirao Preto
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #8 of 31 Hotels in Ribeirao Preto
Price Range (Based on Average Rates): $
Hotel Class:3 star — ibis Ribeirao Preto 3*
Number of rooms: 144
Official Description (provided by the hotel):
The Ibis de Ribeirao Preto hotel is located 15 km from the airport and 4 km from the centre of Ribeirao Preto. It faces the Ribeirao Shopping Mall. The hotel is close to 2 sports centres and the Centro de Convencoes convention centre. Appreciated by guests on a business trip, it has 144 air-conditioned rooms including 2 for disabled guests and 3 meeting rooms. A restaurant, a bar, snacks 24/24 and private covered parking are at your disposal. ... more   less 
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Also Known As:
Ibis Ribeirao Preto Brazil

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