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All reviewssao pauloexecutive floorfree shuttlefitness centerexcellent hotelconvenient locationlobby barroom servicean early morning flightbusiness tripbreakfast buffet isstayed here for one nightlong flightshuttle servicebetween flightshour layovershort stay
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Reviewed December 21, 2013

Excellent hotel. Easy access to the airport. Very clean, efficient, up-to-date facility. Restaurant very good. Comfortable pool area. Good fitness center. Good recognition of odd-hour flights. Most personable and very helpful staff.

Room Tip: Quieter rooms on the north side.
  • Stayed: December 2013, traveled on business
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Review collected in partnership with this hotel
1  Thank KG_2010_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott_Guarulhos, Staff at Sao Paulo Airport Marriott Hotel, responded to this reviewResponded December 26, 2013

Dear traveler, thanks for spend some time to evaluate our Hotel. Our commitment is provide excellence in our services.
It was a pleasure to receive your review and detailed comments regarding your stay. We are pleased to read that our restaurant, fitness center and staff were to your liking and that you enjoyed a memorable stay!
Will be a pleasure welcome you again!

Cordially,

São Paulo Airport Marriott Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2013

Stayed for one week. Convenient to the airport and my meetings. Friendly staff, nice room (I stayed in one that was recently remodeled - I would sugest requesting a renovated room upon check-in as they are nicer and out of the construction areas). Free Wi-Fi in the lobby, breakfast in the restaurant was very good and the pool was nice. Staff was also versed in English as my Portuguese skills are limited. My only concern would be the fitness area. It appears that they either sell emmberships to the local public and somehow allow non-guests to use the facility as the area was always very full during prime hours and I saw several preople carrying in bags and they came from or went to the parking lot. I had not experienced this at others hotels and it made working out difficult with the equipment wait listed. All in all, a nice location.

Room Tip: Request a room that has been renovated
  • Stayed: November 2013, traveled on business
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Review collected in partnership with this hotel
3  Thank Jeff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott_Guarulhos, Guest Relations Manager at Sao Paulo Airport Marriott Hotel, responded to this reviewResponded November 21, 2013

Dear Jeff, It was a pleasure to receive your review and detailed comments regarding your stay.
We are pleased to read that our conveniences like wi-fi, lobby bar, fitness area, restaurante, breakfast and other services were to you liking and that you enjoyed a memorable stay with us.
All our team will be delighted to assist with anything on your next visit.
We hope to welcome you again very soon at our hotel.

All our best,

São Paulo Airport Marriott Staff

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Reviewed November 19, 2013

We arrived at nearly midnight after a long day of travel and desired something to eat. From the very first the employees were among the most hospitable I have ever met. Even though food service was about to conclude due to the hour, we were accommodated without feeling rushed. The room accommodations were also very comfortable and clean.

Stayed: November 2013, traveled on business
1  Thank Djellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott_Guarulhos, Staff at Sao Paulo Airport Marriott Hotel, responded to this reviewResponded November 21, 2013

Dear Guest, we are very happy to read a such emotional and truly review like yours.
It’s a honor for all our team receive guest’s comments, detaling how our warm hospitality make a difference in the lives of those we touch everyday. Thank you very much!
Also, we would like to thank your to sharing your oppinion about our comfort and clean rooms. We are glad to know that.
On your next visit, please allow us suggest that you contact our At your Service department who delivery Room Service 24 hours. They will be happy to assist you in anything you need during your stay.
We hope to see you here again soon.

Our warm regards,

São Paulo Airport Marriott Staff

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Reviewed November 19, 2013

Sao Paulo Airport Marriott Hotel - Business hotel great location for airport and my business. Staff all good and service very good Location ideal for my business neeeds.

Rooms good size and kept clean tidy thought some need refurbishment

  • Stayed: November 2013, traveled on business
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Review collected in partnership with this hotel
1  Thank Brian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott_Guarulhos, Staff at Sao Paulo Airport Marriott Hotel, responded to this reviewResponded November 21, 2013

Hi Brian, we were delighted to receive your review.
Thank you for always choosing our hotel for your stay in the city. Also we would like to thank you to register your comments about our services and location, we are glad to know that.
Please, let us inform you we are working in this moment to renew all our rooms until mid-year of 2014.
In your next visist, please stay free to ask for our front desk team to visit and stay in these newest rooms. Will be a pleasure exceed your expectations.

Best regards,

São Paulo Airport Marriott Staff

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Reviewed November 18, 2013

Nice hotel, efficient and friendly staff, the room i had was probably one of the not yet renovated rooms but it was spacious and clean.
I had a burger from the room service meny and the Bacon was very dry and overdone

  • Stayed: November 2013, traveled solo
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Review collected in partnership with this hotel
Thank AalborgMadsS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott_Guarulhos, Staff at Sao Paulo Airport Marriott Hotel, responded to this reviewResponded November 21, 2013

Dear traveler,

Thank you very much for taking the time to write your review.
Your comments were received with great satisfaction, as it confirm our commitment to providing authentic hospitality to our guests.
In your next visit with us and futures orders at Room Service, we would like to suggest inform us in the moment you receive your meal, we are at your service to provide anything to make your service great and memorable. We apologize for this event.
One more time, thank you again for your review.

Best regards,

São Paulo Airport Marriott Staff

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