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“My go to place when staying near Guarulhos airport”

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Sao Paulo Airport Marriott Hotel
Ranked #1 of 18 Hotels in Guarulhos
Certificate of Excellence
Hollywood, Florida
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“My go to place when staying near Guarulhos airport”
Reviewed October 14, 2013

I stay at this hotel almost every month. Place is clean, staff is great. If you are lucky enough to be a Marriott elite member, the member's lounge is outstanding; I normally just have dinner, (& drinks), there. If not, the lobby lounge is very good. At times even if I am not staying there overnight, because you never know if it will take you 1 hour or 8 to get to the airport, when it takes close to the former and I am too early for a flight, I have the cab driver drop me off at the Marriott. The lobby lounge and restaurant is a much better place to kill a few hours than the airport; free WIFI & transportation every 20 minutes to the airport. For a small fee they let you use the Gym where you have access to their showers as well.

Room Tip: Hotel is renovating so ask for an updated room
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott_Guarulhos, Staff at Sao Paulo Airport Marriott Hotel, responded to this review, October 16, 2013
Richard, please receive cordial grettings from all the team working at São Paulo Airport Marriott.
All our staff are very happy to know all your montly stays a tour hotel was memorable.
We appreciate your comments about our products and services, thank you very much to dedicate your time and attention to write some words about our hotel.
We will wait your next visit to welcome you again, like a special Marriott elite member.

All our best,

São Paulo Airport Marriott Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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999 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
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English first
Badin, North Carolina
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 10, 2013

This hotel is convenient to the airport, full of amenities and the staff is very friendly. Although my stay was short and I left very early in the morning for another flight, the hotel was comfortable, relaxing, and they provided any early riser's complimentary breakfast spread in the lobby. Not bacon and eggs but very nutritious and welcomed. I highly recommend this for a layover or long term stay.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank flw924
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott_Guarulhos, Staff at Sao Paulo Airport Marriott Hotel, responded to this review, October 14, 2013
Dear traveler, we would like to thank you to share your opinion here at TripAdvisor. We are glad to know ou staff is very friendly, the hotel is comfortable, and relaxing, specially to highly recommend us. Thank you very much.
In your next visit in Brazil, will be a pleasure welcome you again.

Best regards from all team São Paulo Airport Marriott Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 9, 2013

Very close and convenient to GRU Airport. Shuttle service runs about every 15 mins during the day. The staff, whether at check-in, restaurant, gym or bar is fantastic and most, if not all speak English. On my last stay I had a renovated room on the 7th floor. New paint, electronics,fixtures as well as a new ergonomic chair make up most of the renovation. The bed, while very adequate and comfortable, seemed to be covered with the "usual" linens, not new. These recently updated rooms have also been given new thermostats and seem to work great. Though this property has been called Marriott for many years, it's finally living up to the Marriott brand, memories of the Hotel Deauville are slipping away.

Room Tip: Try and snag a room on floors 6 thru 9. These are the updated floors. For a quieter room you'll...
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott_Guarulhos, Guest Relations Manager at Sao Paulo Airport Marriott Hotel, responded to this review, October 11, 2013
Hi Jeff,

Please, receive cordial greetings from all the team working at São Paulo Airport Marriott Hotel.
We would like to thank you to review ou property, telling all the world about our investiments in comfort, design and atmosphere rooms. We are glad to know your stay with us has exceeded your expectation and we hope to see you soon.

Best regards.

São Paulo Airport Marriott Hotel Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
735 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 532 helpful votes
Reviewed October 8, 2013

After 23 hours travelling and in our fourth country in one day any billet would have seemed welcoming, but the welcome received here at 0130 was genuine. The room wasn't all that big, but it was quiet in spite of overlooking a major road junction. I was surprised at the lack of any ventilation in the bathroom, thus very steamed-up mirrors. I couldn't get wifi to work in my room, but the free wifi in the public areas was very fast. Breakfast was excellent and the free shuttle to the airport (until midnight) efficient. (We reached GRU after midnight and found the Guaracoop taxi service to be efficient). The hotel is very good by its own standards, but as my next review will be of a world-class hotel I really can't give this hotel an excellent grading. I would certainly use it again if I were near GRU.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Sarum_Castle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott_Guarulhos, Guest Relations Manager at Sao Paulo Airport Marriott Hotel, responded to this review, October 11, 2013
Sarum, thank you very much to share you experience here at TripAdvisor.
Welcome guests has travelling so much like you and to know about our comfort and quiet room exceed you expectations, it’s a pleasure to us.
In your next visit to Guarulhos, we will wait to welcome you again.

All our best,

São Paulo Airport Marriott Hotel Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
202 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 303 helpful votes
Reviewed October 5, 2013

Overall this is a no nonsense five star hotel with international standard. Staff is well trained with positive service attitude, well groomed and speak fluent English. (It seems a bit over staffed could be due to low occupancy). The interior decoration is tastefully appointed, high ceiling, elegant lighting with high quality bed linens for good sleep. Breakfast at the executive floor is adequately stocked and staff, the ambience is quite and relaxing. The only imperfection during the stay is the poor policy of charging BRL 25 per day for in-room wi-fi, whereas free wi-fi is available in all public area, the same for charging drinking water, whereas it is also freely available in the executive lounge. Why not include these 'services' FOC in the room rate and make the guest feel-good towards your hotel?

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Fanny L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Deville, Guest Relations Manager at Sao Paulo Airport Marriott Hotel, responded to this review, October 10, 2013
Hi Fanny,

We would like to thank you to review us here at Tripadvisor.
Also we thank you to detail about our products and services, giving us an opportuntiy to check all.
Our staff is engaged to work this issues out.

Cordially,

São Paulo Airport Marriott Hotel Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
150 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
Reviewed October 1, 2013

We stayed there one night on the way back home in an excellent room on 9th floor with executive lounge access. The location and shuttle service is very convenient, nice change that most of the staff spoke English. Breakfast and service at the lounge was first class, nice bed and magic linnen, just what we need after a few weeks in Pantanal and Amazonas. The only negative that no free WIFI and drinking water were available in the room. Recommended!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PolarbearSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
2 reviews
Reviewed September 30, 2013

I spent few days in the Sao Palo Airport Marriott hotel and this has been an excellent experience. The room was big and very quiet. The staff is very friendly and super helpful. All services offered were high level.
Very high skilled and friendly staff.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Philippe A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Deville, Staff at Sao Paulo Airport Marriott Hotel, responded to this review, October 1, 2013
Philippe, we are glad to know all our services exceed your expectations about us. Thank you very much to review our hotel, telling to all world's travellers how was you experience at São Paulo Airport Marriott Hotel.
In your next visit to Brazil, we will very happy to welcome you again.

Warm regards.

São Paulo Airport Marriott Hotel Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sao Paulo Airport Marriott Hotel

Property: Sao Paulo Airport Marriott Hotel
Address: Av. Ministro Evandro Lins e Silva 10/100, Guarulhos, State of Sao Paulo 07190-017, Brazil
Phone Number:
Location: Brazil > State of Sao Paulo > Guarulhos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Guarulhos
#1 Family Hotel in Guarulhos
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sao Paulo Airport Marriott Hotel 4.5*
Number of rooms: 316
Official Description (provided by the hotel):
The Sao Paulo Airport Marriott Hotel is located just 5 minutes from Sao Paulo (the largest in Latin America) International Airport. The Hotel combines the functionality of an airport hotel with the quality and services of a leading network in hospitality. Free Airport Transfer-hotel-Airport. Both for business and leisure, the Sao Paulo Airport Marriott Hotel meets a privileged way with its 316 sophisticated and comfortable rooms and suites, in addition to the necessary technology for executives traveling on business. 01 children up to 10 year stay for FREE at same room as parents, the hotel does not provide extra beds. Check in from 2 pm Check out until 12 pm ... more   less 
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Also Known As:
Marriott Sao Paulo Airport
Marriott Guarulhos
Guarulhos Marriott
Sao Paulo Airport Marriott Hotel Guarulhos

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