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“Excellent airport area hotel”

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Mercure Guarulhos Aeroporto Hotel
Ranked #7 of 18 Hotels in Guarulhos
GreenLeadersSilver level
Reviewed April 11, 2013

My travel agent booked this one without my input. Stayed one night b4 flight back to USA. Staff was excellent! No issues with check in or out. Everything worked! They permitted me free late checkout to 14:00 and offered a half-price rate if i wanted the room until 18:00. Very reasonable policy. Room was a suite style, so no space issues for me. Also, the English speaking staff recommended an excellent restaurant across the street for dinner. Safe and convenient.
Huge breakfast, but they should ban Keurig-type coffee machines from meal buffets.
Brazilian is too good to substitute for the convenience of K-machines! But Fresh coffee is plentiful, too.
In-lobby computer was the fastest,cleanest connection I had all trip!
Steam/Sauna not operable, but the roof-top pool and exercise machines all worked well.
Regular hour airport shuttle was FREE. Don't know about late-nite connections.

Room Tip: Steam/sauna didn't work, but outdoor roof-top unheated pool and gym were excellent. Window'...
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  • Stayed: April 2013, traveled solo
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1  Thank SeattleTravelLover1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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80 - 86 of 844 reviews

Reviewed April 8, 2013

I arrived at GRU airport at 2am so not surprisingly there was no hotel shuttle buses. I took a taxi which cost about US$25. This was fair as it was around 10km but it is worth being aware that even during the day the hotel shuttle only runs hourly so a taxi may be required.

The hotel check-in was smooth and easy.

The rooms are a little dated (carpets a little dirty) but totally acceptable. The rooms are called apartments because they have a microwave, hob and kitchen sink. I'm not sure if many people actually use these? The Free WiFi is fast and seemed efficient.

I didn't use the outdoor pool or indoor gym (both on the roof) but I went and looked at them and they seemed very nice although quite small.

  • Stayed: April 2013, traveled on business
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Thank loungeseeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2013

Convenient, but nothing so wonderful.
Arrived late night, and free hotel shuttle was not anylonger operating. On departure, took it, and is not for free, but still convenient.
Check out took long time, service was a bit confusing. Almost missed the shuttle.
Rooms are big and ok, breakfast, not included, was also ok.

  • Stayed: February 2013, traveled with family
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1  Thank DavidKB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2013

after a long flight from heathrow to Sao Paulo,it was about 6 am when we landed. by the time we got through customs and collected luggage we made our way to the hotel shuttle bus area. The bus serves both the ibis and mercure airport hotels and arrives on the hour. it is a free service to the hotel but you are charged 7 reals each for the return journey. (about 3 pounds)
which we thought very reasonable. The hotel is about a 10 minute ride away from the airport,so cant really understand some of the complaints that its far away. we recently stayed at the novotel heathrow and that was about the same distance.
On arrival we were warmly greeted and expected to have to store our luggage and wait till noon to check in.Instead, a bellboy showed us to our apartment which was much bigger than expected and very clean.it had a microwave and a 2 ring electric stove, separate sitting area
bathroom and bedroom. the only thing is the beds are narrow but very comfortable. Breakfast was extremely good with lots of different choices,including a hot buffet. we are going back at the end of our S American journey for our cruise home and are looking forward to it. Cant really say what the surrounding area is like as we didn't explore.

  • Stayed: February 2013, traveled as a couple
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Thank donaldbovill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2013

  • Stayed: February 2013, traveled as a couple
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Thank carlosmatt
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed February 6, 2013

This hotel is somewhat close to the airport. We chose it because it had a shuttle to and from the airport which was very convenient for us. There was a small extra charge for taking it, but much less than taking a taxi. It arrives at the airport on the hour and leaves the hotel on the half hour. The room was nice, quiet and clean. It is within walking distance of a few restaurants.
We had an early flight into GRU and arrived at the hotel an hour before the official check in time started but they us check in an hour early.

  • Stayed: January 2013, traveled as a couple
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Thank Kristin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2013

The hotel is not that close to the airport but to be closer expect to pay a lot more. 45 BRL taxi ride.

Location is uninspiring and my room overlooked industrial building housing a paint ball place.

Room consisted of small narrow lounge and kitchenette with fridge but the TV was only in the bedroom meaning you can only watch TV in bed or sat on the edge of the bed.....bad planning. Configuration of the lounge clostrophobic.

Mini bar prices too high BRL6 for small bottle of water.

Breakfast OK....normal.

Charge for airport shuttle which is kept a big secret and seems to only run every hour or so.

  • Stayed: January 2013, traveled on business
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1  Thank printer066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Guarulhos Aeroporto Hotel

Address: Rua Barao de Maua 450, Guarulhos, State of Sao Paulo 07012-040, Brazil
Location: Brazil > State of Sao Paulo > Guarulhos > City Center
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#2 Green Hotel in Guarulhos
#4 Business Hotel in Guarulhos
Price Range: $59 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Guarulhos Aeroporto Hotel 4*
Number of rooms: 106
Official Description (provided by the hotel):
106 apartments. Located in the centre Guarulhos, 2 km from the shopping mall and the Bosque Maia botanic gardens. Only 10 km from the international airport and 20 km from the centre of Sao Paulo. Restaurant, swimming pool,sauna, fitness centre and 14 meeting rooms. ... more   less 
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Also Known As:
Mercure Apartments Guarulhos Aeroporto Hotel Guarulhos
Mercure Guarulhos Aeroporto Hotel Sao Paulo

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