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“Overnight”

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Bristol International Airport Hotel
Ranked #7 of 18 Hotels in Guarulhos
Bucharest
Level 6 Contributor
85 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Overnight”
Reviewed December 12, 2013

The place is great for overnight stay if you are passing through GRU airport and need an overnight stay. Great airport shuttle which makes a big difference in price. Good breakfast and confortable rooms. Around the hotel there is not much to do.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Serban D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol H, Gerente geral at Bristol International Airport Hotel, responded to this review, December 16, 2013
Google Translation
Prezado Sr. Serban,
Primeiramente agradecemos pela escolha da Rede Bristol Hotéis & Resorts, em especial ao Bristol International Hotel
Ficamos satisfeitos em saber que conseguimos atingir nosso principal objetivo, que é o de lhe oferecer atendimento e serviços 100% satisfatórios. Em sua próxima visita, não hesite em contribuir com sua opinião, pois é somente através da comunicação direta com nossos hóspedes que conseguiremos superar suas expectativas. São comentários como os seus que nos ajudam a aprimorar os nossos serviços e nos estimulam a nos esforçar cada vez mais para sermos merecedores da preferência de clientes especiais como a senhor.
Em nome da equipe do Bristol, agradecemos e esperamos em breve recebê-la em nosso hotel!
É pensando na melhor forma de recebê-lo que treinamos nossas equipes!

Atenciosamente

Paulo Jacovos
Gerente Geral
Bristol International Hotel
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878 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
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English first
Falun, Sweden
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 4, 2013 via mobile

Room needs urgent renew! Lots of things to rebuild, paint, fix!
I don't recomend!
Carpet dirt,
Felling in an forgotten place
Far from the airport
Nothing close to the hotel
It seems to be cheap, but by the conditions should be even more cheap

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JPreichardt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol H, Gerente geral at Bristol International Airport Hotel, responded to this review, December 9, 2013
Google Translation
Prezado Senhor
João P

Agradecemos seus comentários e sugestões, pois, nos ajudar a tornar nossos serviços e Equipes sempre melhores. Em relação as suas sugestões de manutenção predial, já estamos fazendo a troca do carpete para piso laminado e demais retrofit necessários no interior de nossos apartamentos. Em relação à localização estamos na melhor area de hotelaria de Guarulhos com três grandes hipermercados (Extra, Walmart e Sum's Club) próximos ao hotel sendo um inclusive aberto 24 horas dia, caixas eletrônicos, farmácias, restaurantes e conveniências, além da principal Rua Comercial da cidade de Guarulhos a Dom Pedro que fica a cerca de 400 metros do hotel a pé. Oferecemos ainda parceria com o Shopping Internacional para buscar e trazer os Hóspedes neste percurso em horários fixos.
Ficamos ao seu inteiro dispor para quaisquer novas informações.
Cordialmente


Paulo Jacovos
Gerente Geral
BRISTOL INTERNATIONAL AIRPORT HOTEL – SÃO PAULO
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Travelers are raving about these Guarulhos hotels

Tauranga
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 27, 2013

I stayed at three Hotels in Sao Paulo during a 9 day visit to the area. Bristol Dobly was the best of the bunch. It was more expensive than the other two, but worth the extra cost, if only because the staff on reception spoke English most fluently (this makes a big difference when checking in at 1am in the morning after travelling for 24hrs). The Hotel was clean and tidy. The staff were friendly and the restaurant food was enjoyable. For a mid to upper range hotel in Guarulhos, I would give the Bristol Dobly International Hotel an 8/10. Will stay there again when I return to Brazil!

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sean O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol H, Gerente geral at Bristol International Airport Hotel, responded to this review, October 29, 2013
Google Translation
Prezado Sr. Sean,
Primeiramente agradecemos pela escolha da Rede Bristol Hotéis & Resorts, em especial ao Bristol International Hotel.
Ficamos satisfeitos em saber que conseguimos atingir nosso principal objetivo, que é o de lhe oferecer atendimento e serviços 100% satisfatórios. Em sua próxima visita, não hesite em contribuir com sua opinião, pois é somente através da comunicação direta com nossos hóspedes que conseguiremos superar suas expectativas. São comentários como os seus que nos ajudam a aprimorar os nossos serviços e nos estimulam a nos esforçar cada vez mais para sermos merecedores da preferência de clientes especiais como a senhor.
Em nome da equipe do Bristol, agradecemos e esperamos em breve recebê-la em nosso hotel!
É pensando na melhor forma de recebê-lo que treinamos nossas equipes!

Atenciosamente

Paulo Jacovos
Gerente Geral
Bristol International Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro-RJ, Brazil
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 20, 2013 via mobile

Hotel is just reasonable.
Pros are: comfortable / silent / clean room with complimentary broadband WiFi. Free shuttle bus to and from GRU (Sao Paulo Intl' Airport), though the trip time is highly variable due to constant traffic jams around Guarulhos; proximity with restaurants / snack bars / big EXTRA supermarket with pharmacy, lotto stores etc.;
Cons: service is not exactly courteous nor is it efficient. Took me some 3 or 4 calls to Front Desk, to have my phone line released, along more than one hour. I only had a club sandwich at the lobby bar. Reasonably tasty, but fell like a grenade inside my stomach and made me feel miserable for the next 48 hours. I figure it was the mayonese inside.
Summarizing: overall just average hotel. Paid US$ 85.2 per night, thanks to a CAE training center rate discount. Had I been able to choose, would have stayed at the Marriott (formerly Deville) or Caesar Business, closer to Guarulhos Airport.

Stayed September 2013, traveled on business
Helpful?
1 Thank Capt_Otero05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol H, Gerente geral at Bristol International Airport Hotel, responded to this review, October 24, 2013
Google Translation
Prezado
Capt_Otero

Agradecemos seus comentários e sugestões, pois, eles nos ajudam a tornar serviços e Equipes cada vez melhores!
Em relação as suas reclamações felizmente não tivemos nenhuma outra reclamação em relação nossa alimentação e talvez como acontece em alguns casos como estava um dia bastante quente não tenha se sentido muito bem após a refeição. Todo o nosso serviço de alimentos e bebidas é realizado sob a mais rigorosa higiene e manipulação e inclusive convidamos para que possa conhecer nossa cozinha e processos. Sobre a questão de telefonia não tivemos nenhum problema também e provavelmente ocorreu uma queda no ramal do seu apto que logo depois retornou a funcionar novamente. Sobre a sua preferência por um Hotel de categoria "Up scale" mais próximo do aeroporto, entendemos que sua Cia CAE deve resolver esta situação diretamente com o Senhor. Pedimos nossas sinceras desculpas pelos transtornos causados e continuaremos trabalhando para melhor nossos serviços.

Sempre a sua disposição.

Atenciosamente

Paulo Jacovos
Gerente Geral
BRISTOL INTERNATIONAL AIRPORT HOTEL – SÃO PAULO
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Sao Paulo, SP
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 31, 2013

I am Hindu, pure vegetarian. Some of hotel staff understands bit english. So I ensure that I tell them to bring dishes without meat, egg. Despite that these people accidently fed me beef.
Second worst thing, hotel staff expected me to pay or deposit money in advance if I wanted to stay there. Just like to mention I booked through my company for a month.
Others, hair dryer, safe etc are troublesome. They dont place laundry bags in room..well atleast in my room. Housekeeping picks up phone once a while..you may have to remind them many times for basic things...eg dental kit, paid shaving kit, sometimes for cleaning room also..
Good things: Comfortable room, swimming pool, wifi free, sauna, gym, breakfast with plenty options, taxi stand outside hotel, a lively atmosphere created by people visiting hotel..

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank guptamanan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol H, Gerente geral at Bristol International Airport Hotel, responded to this review, September 2, 2013
Google Translation
Prezado Senhor Guptamanan,

Todas as solicitações feitas por ele já foram atendidas. Quanto a alimentação, temos cardápios descritos em português em inglês e pratos que não vão carne.

Pode solicitar estes pratos vegetarianos que nossa cozinha está apta para atendê-lo.

Agradecemos seus comentários e sugestões, pois, eles nos ajudam a tornar nossos serviços e Equipes cada vez melhores.

Esperamos revê-los em breve no Bristol International Airport Hotel.

Cordialmente

Paulo Jacovos
Gerente Geral
BRISTOL INTERNATIONAL AIRPORT HOTEL – SÃO PAULO
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Piedmont, SC
Level 5 Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 25, 2013

This hotel had a lot of staff. There was always someone at the main desk that spoke English. There was always a man in a suit in the lobby with a headset watching people so I felt very safe.
Breakfast is good. Fresh fruit and fresh juices, eggs, and lots of bread choices. If there is a crowd at breakfast don't expect to each much because there were several mornings that they were out of eggs and never could keep up. The omelet bar is good too, when they had it.
I did not ride the shuttle but there were usually cabs out front.
Room was ok. Nice TV, but internet would not reach the 9th floor. It's also rumored that they are going to start charging for that, but I did not see anything official. Only four computers in the lobby and they were usually occupied.
Housekeeping was good. The first morning I remembered to put my water bottle up but the second morning I did not and they threw it away. So if you need to keep your water/bottle put it away before housekeeping comes.
Hair dryer is not very powerful so if you use one, allow extra time.
Take your own snacks - the snacks in the room are $3USD and up.
Hotel is used by Delta, TAM airlines, and numerous conventions. Seems like a popular hotel.
Pool was nice but awkward because if you used it you had to walk by meeting rooms filled with people.

Room Tip: Plugs are converted to US voltage in some rooms so if you need that, request it.
See more room tips
  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beth J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol H, Gerente geral at Bristol International Airport Hotel, responded to this review, June 28, 2013
Google Translation
Prezada Beth J.



Agradecemos seus comentários e sugestões, pois, eles nos ajudarão a tornar nossos serviços e Equipes cada vez melhores.



Esperamos revê-la em breve na Bristol Hotéis & Resorts.



Atenciosamente



Paulo Jacovos

Gerente Geral

BRISTOL INTERNATIONAL AIRPORT HOTEL – SÃO PAULO
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Basel
Level 4 Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 6, 2013 via mobile

The hotel is located close to the airport. The service is very good and friendly. The rooms are average and the only highlight is the TV with internet access. There is a hotel restaurant with buffet which is very convenient especially when arriving late, so you can have quick dinner. Good breakfast buffet.

Stayed February 2013, traveled on business
Helpful?
Thank fjeril
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol H, Gerente geral at Bristol International Airport Hotel, responded to this review, April 17, 2013
Google Translation
Prezado Senhor Fjeril

Agradecemos sua estada e comentários sobre o Bristol International Airport Hotel, especialmente nosso serviço de acesso a internet através dos televisores LED de 40’, e esperamos revê-lo muito em breve.

Atenciosamente

Paulo Jacovos
Gerente Geral
Bristol International Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bristol International Airport Hotel

Property: Bristol International Airport Hotel
Address: Rua Soldado Jose de Andrade, 63 | Downtown, Guarulhos, State of Sao Paulo 07024-001, Brazil
Location: Brazil > State of Sao Paulo > Guarulhos > City Center
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 18 Hotels in Guarulhos
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Bristol International Airport Hotel 3.5*
Number of rooms: 311
Official Description (provided by the hotel):
Located just 15 minutes from the largest airport in Latin America, The GRU Airport in Guarulhos- SP. The Hotel offers ample comfort for both business and leisure travelers. Modern, elegant, with facilities that promote the well-being of all who visit. A pleasant setting for a quick meal or delicious breakfast, the Dumont restaurant offers the best of fine dining also at lunch and dinner. Meet the Hangar Lobby Bar and relax with a full menu of the best drinks and cocktails, as well as snacks, sandwiches and a full range of coffees 330 apartments and suites Restaurant Lobby Bar Heated swimming pool Sauna Fitness Center Internet WiFi 12 Meeting rooms Transfer in / out airport x hotel x airport check our available schedules 40 minutes from the São Paulo City downtown 20 minutes from ExpoCenter Norte, Anhembi and Center Norte Shopping Mall 10 minutes from the International Shopping Mall and Maia in Guarulhos 15 minutes from Gru Airport Guarulhos Park and travel using our Park & ​​Fl ... more   less 
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Also Known As:
Bristol Dobly International Guarulhos
Bristol International Airport Hotel Guarulhos, Sao Paulo

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