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“Great stay.”

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Sofitel Guaruja Jequitimar
Ranked #4 of 25 Hotels in Guaruja
Certificate of Excellence
Sao Paulo, SP
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Great stay.”
Reviewed May 13, 2013 via mobile

Great hotel with top notch service and infrastructure. Breakfast and lunch included plan where very good. Kids club was amazing, our 2 year old son loved everything. Great weekend with the family. Will have a do over for sure.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sammy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,700 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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English first
Sao Paulo, Brazil
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 8, 2013

I use to go to Pernambuco Beach since the seventies, when the old Jequitimar hotel stood in the site of the actual Sofitel Jequitimar.

Transformation was dramatic in comparison with the old days. This is a world-class resort, with all facilities a family might expect, all located in the fanciest part of the beach, where the sea covers a sand strip known as "Mar Casado" (Wed Sea), just one hour drive from São Paulo.

I have only one remark about the price, in comparison with similar resorts from other parts such as Aruba and Curaçao, where you find the same package for about 1/3 of the price. Despite this detail, it´s an excellent hotel and I recommend it to all travellers.

Room Tip: Rooms facing the beach have a nicer view but lack a bit of sunlight, because they are oriented to th...
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Caetas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LONDON
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 1, 2013

A super hotel, easy driving distance from São Paulo. An amazing beach. Beautiful sunrises for ocean facing rooms. The bed is super comfortable. The TV is not very good. Food is excellent. Pool side service very friendly. When there I had a terrible cough and in the morning I was suprised by a knock at the door and it was one of the wonderful receptionists who had brought me a complimentary hot orange tea for me. The staff at the hotel are so helpful.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank UK-SW6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 11, 2013 via mobile

We spend a full week here with our 2 kids. The staff was always very friendly and helpfull. The hotel was pretty empty during the week because out of season which was great because it gave the kids a lot of space to play. Also the kidsclub was really good.

Overall great stay and we plan to come back.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tomassw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelJequitimar, Manager at Sofitel Guaruja Jequitimar, responded to this review, April 13, 2013
We very much appreciate the response of our survey regarding your stay at the Sofitel Guaruja Jequitimar. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lima, Peru
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 3, 2013

This Sofitel, in addition to excellent service, good food is very well located. The site is charming and this comes at a certain cost.Great place to enjoy a long weekend and forget all daily worries. Personnel is first class and more than willing to help if need be.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Jean O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelJequitimar, Manager at Sofitel Guaruja Jequitimar, responded to this review, April 13, 2013
We very much appreciate the response of our survey regarding your stay at the Sofitel Guaruja Jequitimar. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 10, 2013

For the second time I've stayed in this hotel for business. Right on top of Guaruja sandy beach together with pool area, is a plus if you go there for leisure. Facilities also try to take advantage of prime location, like the restaurant balcony overlooking the bay. But having in mind poor construction, some areas require maintenance. Room area was large, comfy bed, basic furniture and apparently clean. But bathroom shows signs of some deterioration, with several mold spots at shower area. This is not at all acceptable for a hotel charging in average over US$ 400 per night. Restaurant was fine if you are a Buffet fan. Breakfast was good with a wide variety of choices. Service at a average level. Altogether nothing that justifies the classification of a 5 star hotel or even Sofitel brand recognition.

Room Tip: Room with balcony with sea view
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank E V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Distrito Federal, Mexico
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 4, 2013 via mobile

I was at the Sofitel for a week on a business congress. First thing I noticed was that nobody speaks English and it was a very difficult check in. The place is good, but not worth usd 300 the night. I have paid that amount for a Four Seasons room and there is a world of difference. Food was just edible, but maybe that was because I am used to great food.
Temperature inside the meeting rooms was too cold and a lot of colleagues got sick because of the contrast when stepping outside.
Beach was amazing.

Stayed February 2013, traveled on business
Helpful?
2 Thank Lizzete S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelJequitimar, Gerente at Sofitel Guaruja Jequitimar, responded to this review, March 8, 2013
We very much appreciate the response regarding your stay at the Sofitel Guaruja Jequitimar.

I will share your comments with our team. One of the main goals of this area is the constant development.

I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Guaruja Jequitimar

Property: Sofitel Guaruja Jequitimar
Address: Avenida Marjory da Silva Prado, No 1100 | 1100 Lote A - Praia de Pernambuco, Guaruja, State of Sao Paulo 11444-000, Brazil
Location: Brazil > State of Sao Paulo > Guaruja
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Guaruja
#2 Spa Hotel in Guaruja
#3 Family Hotel in Guaruja
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Guaruja Jequitimar 5*
Number of rooms: 301
Official Description (provided by the hotel):
Sofitel Jequitimar Guaruja is a 5 star hotel in Guaruja, located 130 km from Sao Paulo International Airport and 90 km from Congonhas Airport. Surrounded by the Atlantic Forest, in the Pernambuco Beach, the most charming Guaruja Beach in Sao Paulo, Brazil. The hotel offers 301 rooms and a Spa. A dream holiday location for couples and families, this hotel in Guaruja also features a major convention centre for events of up to 1,600 guests. ... more   less 
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Also Known As:
Sofitel Jequitimar Guaruja Hotel Guaruja
Sofitel Guaruja Jequitimar Brazil - Sao Paulo
Guaruja Sofitel

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