I have been to the hotel several times but service has decreased a lot. The hotel is receiving too many companies groups and is forgetting its private clients. Except for the kids club, which continues to be excellent, all other services were not satisfactory. Guests in the spa were speaking loudly in their mobiles, reception services were unfriendly, food was not good and the room had many missing or broken items. It is a pity, because the beach is very nice and my kids love the place. Definitely, this is not the service you expect for the price you pay.
- Official Description (provided by the hotel):
- Sofitel Jequitimar Guaruja is a 5 star hotel in Guaruja, located 130 km from Sao Paulo International Airport and 90 km from Congonhas Airport. Surrounded by the Atlantic Forest, in the Pernambuco Beach, the most charming Guaruja Beach in Sao Paulo, Brazil. The hotel offers 301 rooms and a Spa. A dream holiday location for couples and families, this hotel in Guaruja also features a major convention centre for events of up to 1,600 guests. ... more less
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- Also Known As:
- Sofitel Jequitimar Guaruja Hotel Guaruja
- Sofitel Guaruja Jequitimar Brazil - Sao Paulo
- Guaruja Sofitel