The rating is based on other Brazilian hotels in the area (not the hotels of North America.. the cultures and experiences are different and that is how it is supposed to be).
I stay here often on business. Very happy to see they are expanding. Strongly recommend you request a room in the new portion as the old section is rather noisy. Wooden floors give way to large openings under doors which let in a substantial amount of noise just because of design... Japanese restaurant on site is wonderful and is heavily frequented by locals (always a good sign). Italian restaurant on site has great ambiance but seems to be out of many items on the menu each time I attempt to dine there. Both are somewhat pricey but just expect it and you wont be caught off guard. Location is convenient and everyone knows where it is so your business colleagues won't have trouble finding you.
Fitness center was nice but some machines needed repair or weight stack keys. Dont try to use it between 5:00 and 7:00 because it will likely be crammed packed with guests.More