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“OK but not spectacular”
Review of Mercure Campinas

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Mercure Campinas
Ranked #5 of 42 Hotels in Campinas
Certificate of Excellence
GreenLeadersGold level
Reviewed October 26, 2008

Decent but not spectacular business hotel. Tired room decor but bathrooms have been updated. No iron in room, must request at front desk. Very limited English knowledge from staff (front desk, restaurant.) Wired internet works well but access must be requested from front desk. Room Window does not open. Room door very flimsy and no deadbolt. Staff attempted to enter my room without knocking once.

  • Stayed: September 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank hooob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos T, Gerente geral at Mercure Campinas, responded to this reviewResponded 2 weeks ago

Hello.

Thank you for spending your time to share your opinion with us. Your comment is very important.
We are sorry to hear that. We will make sure our staff doesn't enter guest's room without knocking again.
I hope you enjoyed your stay here.
We look forward to seeing you again.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed August 24, 2008

Don't know why I pay more for a good hotel in Campinas, than a similar in São Paulo. However, given that, I've found that Mercure Campinas is a good, balanced option for my stays.

Very quick check-in/ check-out is quite good for my needs, fast retrieval of the parked car is also a high. The hotel is centrally located, right next to Ibis. I can quickly go to most places I need.

Shower is great and this Mercure is considerably newer and better, in several aspects, than other older Mercure hotels I have stayed in São Paulo.

Food is also very good, restaurante is pleasant. I'd only like that the price could be a little better.

Overall: I can stay here anytime. No complains.

  • Stayed: August 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank Antonio_Borba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos T, Gerente geral at Mercure Campinas, responded to this reviewResponded 3 weeks ago

Hello Tom.

Thank you for spending your time to share your opinion with us.
It's always a pleasure to see a guest who enjoyed the meal and the room.
Your comment is very important to us.

We look forward to seeing you again.
Best regards.

Report response as inappropriate
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Reviewed January 25, 2008

I spent 3 days at the Mercure Campinas hotel on business. The hotel is located in the Centro district. I was traveling with a Brazilian colleague so there was no language problem. Most employees I did interface with spoke English well enough to understand. We would walk to work the 3 days we were there and left the car in the garage. The hotel looks pretty new and the room I stayed in was nice and clean. The room had free Internet, a safe and minibar. The air conditioning worked well and outside noises was minimal. The only downside would be the bed. It was not as firm as I like and felt it needs to be replaced. A breakfast buffet was included with the rate and it was a good hearty breakfast. Lots of choices. In the evening, they also had a dinner buffet for about 27 Reals. Other than the soft bed, I thought this was a good place to stay.

  • Stayed: January 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank MTCSS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos T, Gerente geral at Mercure Campinas, responded to this reviewResponded 3 weeks ago

Dear guest.

Thank you for taking the time to share your experience with us.
We were sorry to hear that you didn't like your bed. But with comments from guests we can improve even more.
We appreciate you enjoyed your stay. We hope to see you again soon.

Kind regards.

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A TripAdvisor Member
McHenry, IL.
11
Reviewed October 30, 2005

I stayed ther for aprox 30 days and found the staff very helpful and courtes, ther was always some one behind the desk that could speak english as I was limited on my portugeese. They have all the bell ringers and whisles that one could ask for. I checked out only because I was tired of the same room and the windows did not open for some fresh air.

I give the hotel and staff above average marks and would stay there again if I was in town.

  • Stayed: October 2004, traveled on business
    • Value
    • Rooms
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1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos T, Gerente geral at Mercure Campinas, responded to this reviewResponded 3 weeks ago

Dear David,

Thank you for taking the time to share your experience with us. Our staff will be happy to know you enjoyed your stay.

We hope to see you again soon.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago
Google Translation

  • Stayed: May 2017, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank Francisco José M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile
Google Translation

Stayed: January 2018, traveled on business
1  Thank Rodrigo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago
Google Translation

  • Stayed: December 2017, traveled with family
    • Location
    • Cleanliness
    • Service
Thank Marcelo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos T, Gerente geral at Mercure Campinas, responded to this reviewResponded 4 days ago
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Campinas

Address: Avenida Aquidaban 400 | Acesso pela Avenida Francisco Glicério, Campinas, State of Sao Paulo 13026-510, Brazil
Location: Brazil > State of Sao Paulo > Campinas > City Center
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Campinas
#3 Luxury Hotel in Campinas
#6 Business Hotel in Campinas
Price Range: $65 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Campinas 4*
Number of rooms: 196
Official Description (provided by the hotel):
Whether on business or leisure, Mercure Campinas offers what is best for your stay. Our guest rooms amenities include cable TV, hair dryer, free WiFi and air conditioning. Hotel features a bar, a restaurant and 24/7 room service for your convinience. On the rooftop we provide a solar heated pool, steam room and also a fitness center, where there's one of the finest views of the city. The exclusive floor for meetings and events offers six rooms, an auditorium with capacity for 80, free wireless internet and valet parking (paying). Mercure Campinas is near downtown, next to ibis hotel and only 50m from Lirabus bus stop, which transport to Viracopos, Guarulhos and Congonhas airports. The bus station is 3.2 km far from hotel, Viracopos airport only 18 km and Wet'n Wild water park 28 km. ... more   less 
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Also Known As:
Mercure Campinas Brazil

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