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“Decent businesses hotel.”
4 of 5 bubbles Review of Mercure Campinas

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Mercure Campinas
Ranked #6 of 40 Hotels in Campinas
GreenLeadersGold level
Taipei, Taiwan
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Decent businesses hotel.”
4 of 5 bubbles Reviewed October 19, 2013 via mobile

Stayed here for a week as part of a bigger group. Over all good hotel. Rates seem rather random when booked trough our agents team members boking before and after all got very different rates for same period and rooms.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo C, Gerente geral at Mercure Campinas, responded to this review, October 21, 2013
Dear Johan M:

We very much appreciate your comments regarding your stay at the Mercure Campinas.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Rodrigo Chediek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,093 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Greenville, South Carolina
Level Contributor
538 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 bubbles Reviewed September 29, 2013

Stayed here for 1 night on business in late SEP. Standard room, nice. I had dinner in the restaurant - very good. But location not the greatest place. If you want a nicer location, stay at Tryp Campinas - in Cambui area, about the same price.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ron T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo C, Gerente geral at Mercure Campinas, responded to this review, September 30, 2013
Dear Ron T,

We very much appreciate your comments regarding your stay at the Mercure Campinas. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Rodrigo Chediek
General Manager
Mercure Campinas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio
Level Contributor
232 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed August 24, 2013

I stayed two nights in ti Mercure hotel Campinas downtown.
A little expensive, around U$160/night.
The rooms are good. Restaurant with good buffet (U$20) and good service forthe drinks.
Be aware if yu need a taxi it will have to wait around 10 minutes for it, maybe more.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BragaA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo C, Gerente geral at Mercure Campinas, responded to this review, August 26, 2013
Dear Mr. Braga:

We very much appreciate your comments regarding your stay at the Mercure Campinas. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Rodrigo Chediek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro
Level Contributor
47 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed August 8, 2013

Well, if you think that an executive hotel should be unpleasant, forget it ! This is a very good hotel, with rooms with good size, large LCD TV, very good wi-fi speed and quality, excellent breakfast and the service is realy very good. If you are in business trip or with your family !

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cierco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo C, Gerente geral at Mercure Campinas, responded to this review, August 9, 2013
Dear Client,

We very much appreciate your comments regarding your stay at the Mercure Campinas. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Rodrigo Chediek
Gerente Geral
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crissier, Switzerland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed June 10, 2013

A disturbing noise at the upper flow all the night, no welcome drink or favourite gues or free water ft in the room, poor standard for a Mercure. The shower was not well regulated either cold or hot nothing inbetween.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Montagnard225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo C, Gerente geral at Mercure Campinas, responded to this review, August 9, 2013
Dear Client,

Thank you for taking the time to tell us about your experience at the Mercure Campinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Rodrigo Chediek
Gerente Geral
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed May 10, 2013

Great front desk staff – answered my questions; checked to see if they had sink stopper/plug and assisted with key card issue

Breakfast buffet mediocre – eggs did not look appealing; carafe of cold milk was room temperature (and the waitstaff brought me cold milk but they left the warm milk on the buffet – not safe). Put the carafe on ice. Yogurt was cold and on ice; saw the staff add more ice to the tray. Cheese and meat selection was fine – not great not bad.

Dinner was good – chicken with Dijon mustard was very tasty and the batata rosti is yummy. Enjoyed my veggie omelet. Suggest listing wines by the glass along with prices. Waitstaff of Paulo and Oscar were nice, friendly and very helpful.

Room was good and spacious with a good bed and linens. TV has an English news channel and usually the shows on the Sony and Universal stations were broadcast in English with Portuguese subtitles. Shower needs to have the moldy caulk replaced. To me, there are key items missing in the rooms: washcloths/facecloths, sink stopper/plug (needed to plug the sink when rinsing contact lens), bottled water, tea kettle (to heat water for coffee/tea)

Elevator key card reader quirky and picky – sometimes works and sometimes doesn’t.

Not a good neighborhood to walk around; a few other restaurants but no shopping

Room Tip: High floor to avoid street noises
See more room tips
  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveler789_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo C, Gerente geral at Mercure Campinas, responded to this review, August 9, 2013
Dear Client,

We very much appreciate your comments regarding your stay at the Mercure Campinas. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Rodrigo Chediek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Jose dos Campos
Level Contributor
83 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed March 15, 2013

This is a standard Mercure hotel. The room is spacious, clean, has a good shower and bed.
I've heard though that it is not a safe location to walk around at night, so decided to have dinner at the hotel's buffet.
The buffet is just ok for the price (R$45,00), don't have too many options, but still better than ordering food in the room according to my colleagues who did so.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emi-BR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo C, Gerente geral at Mercure Campinas, responded to this review, March 18, 2013
Dear client,

Thank you for sharing your kind comments about Mercure Campinas with us and other. It is a great pleasure to know that you enjoyed your stay and approved our service, premises and food. We are continuasly working to improve the quality of our buffet.

We hope to continue being your choice in the city and welcome you back again to our hotel soon!

Sincerely,

Rodrigo Chediek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Campinas

Property: Mercure Campinas
Address: Avenida Aquidaban 400 | Acesso pela Avenida Francisco Glicério, Campinas, State of Sao Paulo 13026-510, Brazil
Location: Brazil > State of Sao Paulo > Campinas > City Center
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Campinas
#3 Luxury Hotel in Campinas
#6 Business Hotel in Campinas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Campinas 4*
Number of rooms: 196
Official Description (provided by the hotel):
4 star hotel offering 196 rooms. The Mercure Campinas hotel is located in the town centre, only 3 kilometres from the Cambui entertainment district and 20 kilometres from Viracopos international airport. The hotel features a restaurant, a bar, parking, meeting rooms and a business centre. The Mercure also offers an outdoor swimming pool, a sauna, a solarium and a fitness centre. ... more   less 
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Also Known As:
Mercure Campinas Brazil

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