We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Mixed feelings”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Royal Palm Plaza Resort
Ranked #1 of 40 Hotels in Campinas
Certificate of Excellence
Ribeirao Preto, SP
Level Contributor
72 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Mixed feelings”
3 of 5 bubbles Reviewed January 12, 2014

I stayed alone for three days due to a corporate event . The structure of the resort is actually very good, the rooms are clean and comfortable, the employees are efficient, the food is well prepared and tasty, but ... In terms of privacy and relaxation, the resort left very much to be desired. Probably due to the time of the year I was staying (school holidays), the massive presence of children and the activities promoted by the hotel and directed to them (most of these activities very noisy and inconvenient, performed until 10pm in public areas of the hotel and not in appropriate environments), detracted any possibility of rest and privacy. My advice to single travelers who want to relax or couples without children who want a romantic ambience is: if traveling during school holidays, look elsewhere.
Another detail that I disliked: free wifi is very slow (512kbps). If you want a decent speed (1Mbps), the cost is outrageous R$55 per day.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BrazilBackpack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalPalmHR, Gerente at Royal Palm Plaza Resort, responded to this review, January 13, 2014
Google Translation
Olá, BrazilBackpack! Agradecemos por sua avaliação e comentários a respeito de nosso resort, bem como a infraestrutura, acomodações, atendimento e gastronomia. Suas observações, sobre o Wi-Fi e barulho das atividades, são de extrema importância para que possamos nos empenhar em superar sempre as expectativas de nossos hóspedes. Esperamos recebê-lo novamente em uma próxima oportunidade!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,930 reviews from our community

Traveler rating
    1,209
    530
    118
    37
    36
See reviews for
813
146
29
719
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
55 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed January 2, 2014

We spent a few days after Christmas at this hotel.
It is located near Sao Paulo (1 hour drive) with easy access from the freeway.
It has a nice pool and many activities for adults and children.
I was very impressed with the food. The breakfast is well served, but they could improve serving some healthier choices, like soy milk, wholewheat bread...
Lunch and dinner was pretty decent as well, but after a few days, you start noticing the pattern in the variety of entrees.
Don't miss the Feijoada on Saturdays and the Churrasco too.
The AC in the room was a noisy.

Room Tip: The rooms facing a wall is more quiet comparing with the rooms facing the internal garden.
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Seekingalpha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalPalmHR, Gerente at Royal Palm Plaza Resort, responded to this review, January 3, 2014
Hello, Seekingalpha! First of all we'd like you to visit and comments about our resort and services, as food and pool. We wish to welcome you again at the next opportunity. See you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zürich
Level Contributor
104 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed December 11, 2013

This was my first visit ever to Brazil, attending a conference that was held at the Royal Palm Plaza Resort. The hotel / resort is very nice, very stylish, with parts that are rather new (opened in 2010, I was lucky to get upgraded to one of these rooms). Large variety of things to do (sports including tennis and a very well equipped weight room, a spa, kids activities, several excellent restaurants, a large pool, shops, etc. etc.). The staff is friendly and well trained, many speak English or Spanish. The grounds are very well kept, and during the winter months (Northern Hemisphere) this is a great place to come to. The resort is quite pricey.

I have only very few things to point out that could be better: the hotel mixed up my booking twice (I was checked into the wrong room initially; it also took them several days to get the right check-out date for me). Cleaning of the rooms often did not take place until the afternoon; once I even had to call to remind them. Finally, the resort is surrounded by freeways and busy streets, it is almost impossible to get out and walk somewhere. One day I went for a 8-km run, which was basically along one of the roads, not really "healthy" ...

Room Tip: Ask for a room in the newly renovated part, "The Palms" Apartamentos
See more room tips
  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Renato Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalPalmHR, Gerente at Royal Palm Plaza Resort, responded to this review, December 12, 2013
Hello, Renato! First of all we’d like to thank you for staying with us and we are pleased to know that your stay was of your satisfaction. Only through a fair appreciation from our clients we will be able to constantly improve our services longing to give you the best we can. We at Royal Palm Plaza are already waiting for your soon return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed August 3, 2013

The Hotel give a very nice ambience, nice rooms, nice bed.
But te best is the restaurant.
Specially at saturdays, when they serv a "feijoada", with music.
Breakfast also is terrific.
For sure I´ll come back next time with my family, to use that fantastic swiming pool, on the contry-side sun.

Room Tip: try to ask for bedrooms close to the main building, if you don´t like to walk so much. It is a big...
See more room tips
  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcos M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalPalmHR, Gerente at Royal Palm Plaza Resort, responded to this review, August 5, 2013
Hello, Marcos! First of all we’d like you to visit and comments about our resort and services, as food and pool! We hope to welcome you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed July 25, 2013 via mobile

Firstly, the resort has great food. Much better than club med or several other all inclusive venues in Brazil. Breakfast was the simplest meal in my opinion.

Durning our stay it was cold and rainy; generally a party pooper for kids. However, our kids had the time of their lives with the organized indoor activities. Several options for grown ups as well. Good times.

The rooms are big and clean, well decorated. We were a party of 2 adults, 2 kids and a baby+ luggage and we fit comfortably.

We were offered a room with a tub, but it was carpeted and my kids are allergic, so we prefered the room with no tub and hardwood floors. One problem: the adjoining door. We could hear the slightest whispers from the next room which disturbed our bed time a bit.

Room service provided us with an infant kit containing a crib, a bathtub and a toilet seat adaptor. There are also fully stocked baby kitchenettes located throughout the hotel which make it easy to make a bottle or change a diaper without having to go back to your room. Overall, I'm quite pleased with our stay.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalPalmHR, Gerente at Royal Palm Plaza Resort, responded to this review, August 2, 2013
Hello, Mary! First of all we’d like you to visit and comments about our resort and services, as food and children's activities. We wish to welcome you again at the next opportunity. See you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North York Moors National Park, United Kingdom
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed June 30, 2013

Stayed here on business and it fitted the bill and the expectations. The room was very clean and had all the expected facilities regards toiletries, decent sized TV, iron, good Internet connection and reasonable sized bathroom. It seems also to be family friendly but is slightly isolated meaning you have to travel for any visits and tours. The tariff is a little high for what is received but all in all it is worth a few days stay. The restaurants delivered good meals at all times and there were cosy rooms which delivered a good ambience for dining.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Philip C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalPalmHR, Royal Palm Plaza at Royal Palm Plaza Resort, responded to this review, July 1, 2013
Philip C,

First of all we’d like to thank you for staying with us and we are pleased to know that your stay was of your satisfaction. Only through a fair appreciation from our clients we will be able to constantly improve our services longing to give you the best we can.

We at Royal Palm Plaza are already waiting for your soon return.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sao paulo, brazil
Level Contributor
396 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 bubbles Reviewed May 20, 2013

This is a hotel for conventions. Do not stay there as a regular tourist. The hotel is well kept, and facilities are good, but the surroundings are awful, and it is far from any touristic site or the city itself. We were surprised by the food's quality during the meetings; the chef managed to prepare decent food or 300 people....

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank acukiert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalPalmHR, Royal Palm Plaza at Royal Palm Plaza Resort, responded to this review, May 28, 2013
Acukiert,

We would like to thank your comments about Royal Palm Plaza! It is very important to constantly improve the quality of our services. We wish to welcome you again at the next opportunity. See you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Campinas
Melia Campinas
#2 of 40 in Campinas
4.0 of 5 bubbles 1,139 reviews
City Center
Royal Palm Tower
Royal Palm Tower
#9 of 40 in Campinas
4.5 of 5 bubbles 143 reviews
Show Prices
Show Prices
Show Prices
City Center
Royal Palm Residence
Royal Palm Residence
#23 of 40 in Campinas
4.0 of 5 bubbles 92 reviews
Show Prices
Show Prices
Show Prices

Been to Royal Palm Plaza Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Royal Palm Plaza Resort

Property: Royal Palm Plaza Resort
Address: Avenida Royal Palm Plaza 277 | Jardim Nova California, Campinas, State of Sao Paulo 13051-092, Brazil
Location: Brazil > State of Sao Paulo > Campinas
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Campinas
#1 Luxury Hotel in Campinas
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Royal Palm Plaza Resort 4*
Number of rooms: 500
Official Description (provided by the hotel):
Sua infraestrutura e unica e oferece diversas atividades e atracoes. Diversos bares e restaurantes, areas de lazer, salas de eventos e o servico atencioso e acolhedor que transmite a qualidade do hotel. Seja qual for o motivo da sua estada, a equipe Royal fara tudo para ser inesquecivel e inigualavel. Venha conhecer um dos melhores resorts de luxo do Brasil. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Despegar.com, Cheap Tickets and HotelQuickly so you can book your Royal Palm Plaza Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Royal Palm Plaza Hotel Campinas
Royal Palm Plaza Campinas
Royal Palm Plaza Resort Campinas, Brazil

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing