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“City center and reasonable price” 3 of 5 bubbles
Review of Faial Prime Suites

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Faial Prime Suites
Ranked #11 of 93 Hotels in Florianopolis
Moscow, Russia
Level Contributor
83 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“City center and reasonable price”
3 of 5 bubbles Reviewed January 21, 2014

Not bad for stay one night. Price is reasonable, but service could be better. We was very tide after long trip. The key doesn't work and I have changed it two times for enter. The bartender closed a buffet leaving even for a moment to feed the children. He proposed to deliver a hot meal to the room in 30-40 min. We was very angry and hungry. Breakfast is good, but placement is so small, that guests need wait queue to take a table.

  • Stayed December 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Konstantin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Faial, Gerente de relações públicas at Faial Prime Suites, responded to this review, February 5, 2014
Google Translation
É com satisfação que recebemos seus comentários. Sua opinião é fundamental para que melhoremos cada vez mais nossos serviços.

Nosso hotel tem passado por um intenso processo de revitalização. Já estão disponíveis as novas Suítes Executive. Por uma pequena diferença de diária, é possível usufruir da nova suíte, totalmente reformulada.

Acreditamos que nosso café da manhã é um dos mais variados da cidade. Conta com estação de panquecas e waffles feitos na hora, além buffet de doces e salgados, estação de frutas, quentes e frios variados, servido de segunda a sábado das 06:00hs até 10:00hs e domingo das 06:00hs as 10:30hs.

Esperamos que retorne ao nosso hotel para constatar as melhorias implementadas.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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400 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Wisconsin
Level Contributor
101 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed September 13, 2012

Our relative who lives in Florianopolis booked this wonderful hotel for us because he knew they had some English-speaking staff. That was wonderful in a part of the country where few speak English. The hotel had a great location overlooking the bus terminal and had the best breakfast. The flan and coffee were the best I have had in all my life.

The room was fairly standard, although lights turned off without room card in lightswitch and there was just one bed. Not U.S. standards, but just fine for what we needed.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Travelenlightened
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Faial, Gerente de relações públicas at Faial Prime Suites, responded to this review, November 18, 2013
Google Translation
Agradecemos pelo comentário e por expôr sua experiência em nosso hotel.

É com satisfação que recebemos seus comentários. Nossa equipe e estrutura é preparada para melhor atendê-lo. E saber que sua expectativa foi atingida é nosso maior retorno.

Informamos que nosso hotel está passando pelo processo de revitalização, e que já possuímos apartamentos novos, como a Suite Executive. Por uma pequena diferença de valor, é possível usufruir da nova estrutura.

Esperamos que retornem para que verifiquem as melhorias já implementadas.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Faial Prime Suites

Property: Faial Prime Suites
Address: Rua Felipe Schmidt 603, Florianopolis, State of Santa Catarina 88010-001, Brazil
Location: Brazil > State of Santa Catarina > Florianopolis > City Center
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 On the Beach Hotel in Florianopolis
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Faial Prime Suites 3.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Faial Prime Suites Florianopolis, Brazil

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