After reading a book by the founder of http://www.jdvhotels.com/ and hearing what is possible with a hotel, this one is sub-par.
Hotel: The pool has a nice view but such a weird metal frame, it's completely at odds with the beautiful nature it looks out on. The water was way too cold to use, and there was a couple in the hot tub. Judging from breakfast (8 people total) the hotel is mostly empty during the winter. The workout room is cramped to say the least. How about the pull up bar in a room with a ceiling so low that the crack in it where someone hit their head is probably eternally being fixed. Just stupid and shoddy. It's another sign that the hotel was hastily put together. I was looking for the "Bubble Cafe" having some expectations after staying at a competing hotel, but really it was just the lounge bar. The restaurant really set itself apart with a view of a Japanese window well garden. Sorry, I'm being sarcastic. I was underwhelmed, and honestly surprised at the superficiality of the 'quality'. No other amenities really. This is a solid 3 star hotel in the states. But there is the view from my room.
Room. Compared with the US you can find the same furniture in most 3 star hotels. Plus some were well scuffed / used. There were stains on the floor and blankets of the bed. There were several luxurious features such as the closets and lights, but they were hard to use (not labeled) and clearly wired with no logic in mind as to placement / order. The overall room was a bit claustrophobic. A smaller TV stand and moving the fridge would make a lot more sense. And an automated descending television would be ideal so that it doesn't obscure the view. Overall, the room had a better view the the exact same price of The Majestic Palace hotel. However, their room was twice the size and the view wasn't that much better. The view is really the hotel's only redeeming quality. If it weren't for the that, this hotel is no different than any of it's class. It was a beautiful sunset with rolling clouds over the hills. I was lucky really, otherwise I'd have a different feel completely. Internet was good, which is saying a lot.
Staff: I have nothing against the staff. No one did anything wrong. They were faster than the competing Palace hotel down the street. But they didn't say anything to me besides what was necessary so warmth is furthest from the truth. Of course they weren't cold. Indifferent is the feeling I'd got. Not in an apathetic way, just that they've never been trained. At Joie de Vive I guess they train the staff to do research on the person, ask questions, find ways to remember their name and if it all possible try to surprise them. I got the feeling people just try not to be in the way, which I also appreciated relative to lax nature of the culture.
The club sandwich was pretty good. Much better than the Palace's. The salad was not a salad, but literally lettuce. The cappuccino was alright and the mini bar was stocked with the same as the Palace. The breakfast was sub-par. It felt like a continental breakfast at a 3 star hotel and I immediately regretted purchasing it. I didn't really enjoy anything I ate except bread, butter and the eggs. Everything is self serve (including drinks) and the staff just stands around and almost awkwardly stares at you to wait to take your plate. Basically nothing is cooked. The meal is whatever you prepare. How about some dishes with a recipe?
- Reservation Options:
- TripAdvisor is proud to partner with ACCOR, Hotels.com, Booking.com, Priceline, Prestigia, Expedia, TripOnline SA, Cancelon, Travelocity, Cheap Tickets, Hotwire and HotelQuickly so you can book your Novotel Florianopolis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sofitel Florianopolis Hotel Florianopolis
- Florianopolis Sofitel
- Novotel Florianopolis Brazil