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“excellent service, location and breakfast”

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Blue Tree Towers Florianopolis
Ranked #10 of 97 Hotels in Florianopolis
Certificate of Excellence
Reviewed July 31, 2014

This hotel surprised us with truly excellent service and breakfast. The location is also great, both for business and leisure. The only downside is that the only option available, a non-renovated room, was so so.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Snufkinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blue Tree F, Gerente geral at Blue Tree Towers Florianopolis, responded to this reviewResponded August 18, 2014
Google Translation

Prezado hóspede,

É de fundamental importância para toda a nossa equipe tomar conhecimento de sugestões e críticas de nossos clientes e hóspedes. Essa é sobremaneira uma grande ajuda para que possamos seguir cada vez melhores.

Agradecemos os comentários e informamos que estamos em reformas e que já estamos disponibilizando apartamentos com pavimentação, mobiliário e equipamentos mais modernos.

Esperamos ter o prazer de recebê-lo novamente em nossa Unidade Blue Tree Towers.

Equipe Blue Tree Florianópolis

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20 - 26 of 833 reviews

Reviewed July 2, 2014

The hotel is in Florianopolis downtown area, across the street from a shopping center, close to restaurants. Good location and regular rooms and services. The hotel was very busy and it took sometime to do my check in.

Room Tip: Higher floor facing west have a better view.
See more room tips
  • Stayed: June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Service
Thank Fernando R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blue Tree F, Gerente at Blue Tree Towers Florianopolis, responded to this reviewResponded August 18, 2014

Dear Guest,

We would like to thank you for answering our questionnaire and calling to our attention the details that occurred during your stay.

We would like to apologize for the time that took to do your check in and at the same time thank you for your comprehension.

It will be a great pleasure to have you here again as a guest in our hotel, when you will be able to attest to our efforts to make your stay totally satisfactory.

Blue Tree Florianópolis Team

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Reviewed April 18, 2014

This was the filthiest hotel room I have ever stayed in. I was shocked on arrival but had no choice but to stay as other hotels in the area were booked out. Reasons why:
- Dirty carpet, terrible smell on arrival in room
- Back of curtains were covered in black and mould
- Cigarette burns all over the window ledge
- Filthy lamps, bedside tables, skirting boards (I have no idea how it got so bad)
- Leak in roof (see picture)

Overall this room appeared as it hadn't been cleaned in years, but relatively clean sheets were replaced. I was in room 408. It looked nothing like the pictures on the website and I would never stay here again. I realise not all rooms are the same, but if all rooms on level 4 are like the one I stayed in, that floor should be completely closed for health and safety reasons. Offering this room in a hotel claiming to be 4 stars is simply unacceptable. Please see pictures attached.

One positive point is the red haired girls on the front reception was very nice.

Room Tip: Do not stay on the 4th floor
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  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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3  Thank Lisa B B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol M, Gerente at Blue Tree Towers Florianopolis, responded to this reviewResponded January 24, 2015
Google Translation

Prezado hóspede,
Gostaríamos de saber a sua opinião, assim o senhor nos auxilia a implantar melhorias assim como a outras pessoas a planejarem melhor sua viagem.
Esperamos recebê-lo novamente.
Equipe Blue Tree Florianópolis.

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Reviewed February 23, 2014

This is my second review of the BT Floripa. We stay here while on vacation as its a good location to beaches on the island as well as ones south and north on the mainland. The good thing is that the rooms are finally being renovated. Our room was renovated but the bath was the same. This is a basic Brazilian business hotel. The breakfast never changes. The staff are overall just ok. Their attention the service is lacking. We asked for beach towels at the front desk and the clerk and bellman told us to go to the top floor pool area for towels. This is one of many examples. It never dawned upon them to go above and beyond for the guest. This typifies our experience on this trip. The hotel just gets by and really doesn't stand out as a excellent hotel and it shows.

Room Tip: Try to get a renovated room
See more room tips
  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank RFBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol M, Gerente at Blue Tree Towers Florianopolis, responded to this reviewResponded January 24, 2015
Google Translation

Prezado hóspede,
Gostaríamos de saber a sua opinião, assim o senhor nos auxilia a implantar melhorias assim como a outras pessoas a planejarem melhor sua viagem.
Esperamos recebê-lo novamente.
Equipe Blue Tree Florianópolis.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2013

It's a good hotel in a great location. But they have some issues.

Breakfast was excellent, the service was almost perfect but my room was not so nice.

The room was looking very old, with a very used chair for example. The internet was fine downstairs but not in the room.

The price is influenced by the other 2 hotels in the area. You pay the location and the rating.

If they would renovate the rooms, they could probably charge a bit more.

  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank FlyingTuga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol M, Gerente at Blue Tree Towers Florianopolis, responded to this reviewResponded March 9, 2015

Dear guest,
We would like to know your opinion, this way you help us to improve our services.
We hope to receive you again.
Blue Tree Florianópolis Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2013

The Hotel Blue Tree Towers Florianópolis is a very good hotel.

Extremely well located, the hotel offers comfort and quality in accommodations and services provided.

However, despite being a good hotel, I found the price above their "category". Even more because we are in the period "out of season" (winter).

We already pay the same amount for better hotels, as we have paid a lot less for the same hotel category.

I was very well treated by the guy who helps unload the luggage on arrival and departure (door guy), as I received courteous treatment by the restaurant staff.

However, the service provided by the the front desk staff was not consistent with the category of the hotel.

Both at check-in, check-out and, the receptionists were hardly friendly, like they were providing me a favor.

I believe that this was The only downside of the hotel, not to mention the fact that the price was high.

In general, I recommend the hotel, but I still think the receptionists should be more friendly, as well as the daily rate needs to be revised. The hotel loses many guests because of the value.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank EduFischer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol M, Gerente at Blue Tree Towers Florianopolis, responded to this reviewResponded March 9, 2015

Dear guest,
We would like to know your opinion, this way you help us to improve our services.
We hope to receive you again.
Blue Tree Florianópolis Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 22, 2013

The best in this hotel is the service. The staff is very helpful, always ready to hrlp. The rooms are a bit old, but very clean. Great place to stay if you want to enjoy the restaurants, shopping area.

  • Stayed: February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Nuzinha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol M, Gerente at Blue Tree Towers Florianopolis, responded to this reviewResponded March 9, 2015

Dear guest,
We would like to know your opinion, this way you help us to improve our services.
We hope to receive you again.
Blue Tree Florianópolis Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Blue Tree Towers Florianopolis

Address: Rua Bocaiuva, 2304, Centro, Florianopolis, State of Santa Catarina 88015-530, Brazil
Location: Brazil > State of Santa Catarina > Florianopolis > City Center
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #10 of 97 Hotels in Florianopolis
Price Range: $85 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Blue Tree Towers Florianopolis 3.5*
Number of rooms: 96
Official Description (provided by the hotel):
The Blue Tree Premium Florianopolis is located in the tourist capital of Mercosur. Strategically positioned next to Shopping Beira Mar, in the main gastronomic route of the best bars and restaurants of the city, allowing our guests enjoy the best services and activities available in the city, combining the comfort of our fully updated apartments and all the attention in serving the network Blue Tree Hotels & Resorts. ... more   less 
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Also Known As:
Blue Tree Towers Florianopolis Brazil

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