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“Nice stay at Sheraton Porto Alegre”

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Sheraton Porto Alegre Hotel
Ranked #4 of 78 Hotels in Porto Alegre
Certificate of Excellence
Sao Paulo, Brazil
Level 5 Contributor
81 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Nice stay at Sheraton Porto Alegre”
Reviewed September 24, 2011

I stayed at the Sheraton Porto Alegre on business, from Sep 13 to 15. I stayed in a Starwood Preferred floor, room 1409. The room was very clean, with a large bed, nice bathroom with tub and all the facilities common to a Sheraton-class hotel. Breakfast was great with lots of options to amuse any sort of traveller. The hotel is next door to a very charming mall (Moinhos de Vento Mall), with nice stores and very good food places, including a place called Galeto MamaMia, which serves great poultry-based food, typical of the southern region of Brazil. If you want other places to eat, I recommend a japanese-food restaurant across the street from the hotel. Very good indeed. And if you want pubs and charming restaurants, the street which ends in front of the hotel is crowded with them. Strongly recommended.

Room Tip: Rooms at least three rooms away from the lifts hall will suit you best, in case you need a quiet sta...
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  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Podolano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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719 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Caxias Do Sul, RS
Level 5 Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed September 12, 2011

excellent hotel. Good location and service. Attentive staff. Comfortable and clean

  • Stayed September 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank gut0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lima, Peru
Level 6 Contributor
108 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed August 17, 2011

The location was perfect, in the middle of a very nice neighborhood with a great mall at the side and lots of good places to eat and have a drink around.

Facilities for the course were excellent, not only the auditorium but the smaller rooms too, everything was good including the food.

One point I did not like was that the internet had to be paid in a different bill, I believe is quite easy to include it on the price and give it for free...

Room Tip: the highest the better, the view is spectacular...
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  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Alejandro_Piscoya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Level 6 Contributor
71 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed August 15, 2011

Check in was super efficient with the staff speaking excellent English. Even offered a glass of champagne.

Room was a good size with a king size bed which was very comfortable. Furnishing is a little dated, but fully functioning. Large bathroom, excellent shower pressure, good toiletries selection.

Wireless Internet was provided in the room and I had no issues with the speeds.

Had en excellent steak sandwich from room service on one evening when arriving back late but also liked the location and tried a few of the surrounding restaurants, highly recommend the sushi place opposite, sorry can't remember the name if you get steak over load!

Breakfast was included in my rate and there was a good selection, cooked to order eggs and omelettes also available.

Would use this hotel if I am ever in the area again.

Stayed August 2011, traveled on business
Helpful?
1 Thank GeordieEngineer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
São Paulo
Level 6 Contributor
88 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed August 12, 2011

I was vey surprised when I read the reviews on Sheraton Porto Alegre. It did not seem I was in the same hotel that so many people complained about. My experience was perfect. The staff is very friendly and always ready to help. My room was really big, clean and modern. The bathroom shower is great. The only thing that could be better is the hairdryer. Sleep quality was wonderful, nice bed and silence! The breakfast was included in the price with a wide range of options including fressh fruits, eggs, breads, etc... The price is a bit expensive for a city like Porto Alegre, though. The location is great. Moinhos de Vento is a very nice neighbourhood with nice restaurants and shops. The hotel is door to door to Moinhos Mall. Very nice experience. Definetly recommend.

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank saopaulo36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Magnolia, Texas
Level 6 Contributor
101 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed July 15, 2011

I stayed here over several nights and found the hotel very nice. I was upgraded to the club floor which included breakfast and internet access. The room was comparable priced to other hotels I stayed in Brazil. Having these included was a nice. However, I really find it hard to eat breakfast as the dinners in Brazil are so late and big. However, I did manage once and the options were quite extensive with a combination of hot and cold foods. I had room service one evening and I will say that the chicken breast dinner they offered was one of the best I have had from any hotel (room service or otherwise).

I did some walking both to the restaurant areas that are close by and to the nearby parks. In general, I felt very safe. The park that is below the hotel offers an opportunity to see local families out and about. There is a wide selection of good restaurants nearby, as well as a number of small stores.

Traveling to other parts of the city when required was easy as the hotel was fairly well located. Returning in the evening was a bit more challenging as there is considerable traffic in the area.

Internet in Brazilian hotels is generally slower than in most US hotels, and this hotel was no exception. I tried both the wired and wireless and the speed was very slow.

The TVs were modern and offered the ability to select programming in English on many channels which was a nice option since I speak very little Portuguese.

I would certainly recommend the hotel to anyone doing business in Porto Alegre.

  • Stayed April 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank TxLonestar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
belem 1028
Level 4 Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 3, 2011

I've stayed at least 6 times at this venue over the last 10 years and always find it very enjoyable experience. The rooms (executive floor) are very spacious and well fitted out.
But time is encroaching and a few minor items need to be addressed before they become major problems, for example: a renovation of the breakfast room, and doing something with the breakfast buffet to make stand out more.
A couple of inconveniences during this stay:
1) the room safe was not affixed to the wall and could be lifted out easily.
2) The internet access was not reaching proper speeds; no more than 256kb when it should have been reaching 2mb. Reception staff said the ISP was being replaced to this type of problem. Since this was a better part of the reason I had accepted paying R$80 extra for upgrading to the executive floor (free internet access), when spoke about this to the reception manager, he immediately annulled the extra charge so at least, I feel that the staff took proper and timely action on this issue.

Room Tip: try for the executive (club) floor, cajole or pay
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  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank wpgesser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Porto Alegre Hotel

Property: Sheraton Porto Alegre Hotel
Address: Rua Olavo Barreto Viana 18 | Moinhos de Vento, Porto Alegre, State of Rio Grande do Sul 90570-070, Brazil
Phone Number:
Location: Brazil > State of Rio Grande do Sul > Porto Alegre > Moinhos de Vento
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Porto Alegre
#2 Family Hotel in Porto Alegre
#2 Romantic Hotel in Porto Alegre
#2 Business Hotel in Porto Alegre
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Porto Alegre Hotel 4*
Number of rooms: 171
Reservation Options:
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Also Known As:
Sheraton Porto Alegre Hotel Brazil
Porto Alegre Sheraton

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