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Reviewed January 10, 2018 via mobile

This hotel is very new and is a well built, modern complex. The rooms reflect that with a few minor problems: phonic isolation doesn’t really exist so you hear EVERYTHING. The rooms are also significantly smaller than they appear on the pictures - a fairly disappointing size for a hotel that claims this standing. Bedding is good, a/c efficient.

Staff is moderately warm mostly, with a very average English level - little slow, it the most impressive I’ve seen, but maybe they started recently.

Location is convenient but neither charming nor feeling very safe at night, the area is a bit of a no man’s land until you reach the area where some bars and restaurants operate a few hundred meters further. It doesn’t feel like you’re anywhere near the center so wouldn’t recommend this to tourists; better for business.

Date of stay: November 2017
Trip type: Traveled as a couple
1  Thank easterndaze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonardo M, Gerente at Intercity Cidade Baixa, responded to this reviewResponded January 17, 2018

Dear Guest,

Thanks for your comment.
We are sorry for any inconveniences you may have had in our hotel.
We would like you to know we are making improvements in our hotel. We would be very happy to have the chance to receive you again.
We are at your disposal.

Have a great day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2017 via mobile

Brandnew hotel close to Porto Alegre historic downtown. Excellent service. Breakfast room is a bit small so it is busy for most of the time. I was unlucky to be in a room in the 18 floor right below the breakfast room, which meant was impossible to sleep after breakfast start (too much noise). Rooms as very good, clean, the windows cancel the noise from the streets very well. Enjoy.

Date of stay: September 2017
Trip type: Traveled on business
2  Thank Felipe_Carpes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonardo M, Gerente at Intercity Cidade Baixa, responded to this reviewResponded September 22, 2017

Dear Mr. Felipe,

Thanks for your comment.

We are sorry for any inconveniences you may have had in our hotel.
We would like you to know we are making improvements in our hotel. We would be very happy to have the chance to receive you again.

We are at your disposal.

Have a great day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2017

This brand new hotel is a luxurious, comfortable, clean, modern option in a decaying (but quite active for business) area of the city. Very affordable, its cost-benefit is unbeatable. I'll never stay in another hotel in the city if they keep this level of quality!

Date of stay: July 2017
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank andrefau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonardo M, Gerente at Intercity Cidade Baixa, responded to this reviewResponded July 24, 2017

Dear Mr. Andre,

Thank you for your review.

We wolud be glad to see you again. Have a good day!

Best regard´s.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 days ago
Google Translation

Date of stay: May 2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile
Google Translation

Date of stay: June 2019
Trip type: Traveled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonardo M, Gerente geral at Intercity Cidade Baixa, responded to this reviewResponded 6 days ago
Google Translation

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