I spent the New Year in Gramado with my family, husband, sister, grandparents and children (12 and 14). We made reservation and arrived on time at the scheduled time of 9 pm. The food was not served until 10:30. Bottles and empty glasses were forgotten on the table. The staff waited for all the patrons to arrive before serving dinner, which was very unfair to us, who has arrived on time, and we were the last ones to receive our desserts. The boys missed the beautiful fireworks in Gramado! All very unfortunate, because the food was very good.