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“Worst hotel in years!!”

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Best Western Premier Majestic Ponta Negra Beach
Ranked #1 of 92 Hotels in Natal
Certificate of Excellence
Noordwijk, The Netherlands
Level 6 Contributor
152 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
“Worst hotel in years!!”
Reviewed September 11, 2012

What is a hotel for?
To Rest, use the wi- fi and shower and perhaps eat and drink.
The wi- fi does not work in the room, or it might work and fall out in the middle of a mail, and this goes on for hours.
Then i want to take a shower, no warm water, cold water!!
Then the bed, 1.90. 2 meters being the standard in 5 star hotels.
A terrible experience.
The reaction of the manager, thanks for telling me.
In others words, we do not care, pay and leave.
I am outraged, terrille lack of amenities advertised, no warm water, no wifi, short beds and then no apologies, no compensation.
Shame one you best western natal!

Room Tip: Do not stay here!!!!!
See more room tips
  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank traveller12382
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Level 5 Contributor
62 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 28, 2012

Buisiness trip, 1 night.

Pro: NEW HOTEL, very nice design with mixed classical-modern furniture leady to cosy and elegant style. Large confortable room. Firm and large bedding. Iron and iron desk available in room. Restaurant with interresting French carte. Reception personal knowning many languages (english, spanish, french). Nice Sea view from hotel room. Good location near many restaurants, night life, sea (100m)

Cons: restaurant closed on monday.

Perfect vallue for money, for sure I will only book this hotel if room available next time I will be in Natal.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank casanovay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valinhos, SP
Level 6 Contributor
879 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 321 helpful votes
Reviewed July 11, 2012

I travel very often to Natal and the Best Western Majestic is today's best option in town by far. Although this is not a "resort look-like type" (like the ones you will find in Via Costeira Road in Natal), it works perfectly for pleasure or business. Brand new hotel, good beds and shower, great location and really friendly staff. I'll definitely only stay here from now on.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BrazilianSky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Level 6 Contributor
144 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed June 18, 2012

I went to this hotel on a business trip on April 2012. The hotel is located in the most important street of Ponta Negra, and near some good restaurants, as "Camaroes". However, it is not so close to the beach (10-min walk). The hotel has a good center of events.
The rooms are the strongest highlight of the hotel, they are extremely well appointed, clean and with new products. The service is very good, as well as breakfast. Being a little bit far from the beach, recreation area (specially swimming pool) could be slightly higher.
Still I recommend it and will return there on vacation.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RT_sam_RT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 18, 2012

I stayed last month a couple of nights in this hotel. The beds are quite good. The only problem is the music in the hall. It is so high that it can be heard from the room, even at night time!
It is clean, conformable and the workers are very nice!

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thernan9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Premier Majestic Ponta Negra Beach

Property: Best Western Premier Majestic Ponta Negra Beach
Address: Avenida Engenheiro Roberto Freire 3800 | Ponta Negra Beach, Natal, State of Rio Grande do Norte 59090-000, Brazil
Location: Brazil > State of Rio Grande do Norte > Natal
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Natal
#2 Business Hotel in Natal
#2 Family Hotel in Natal
#8 Romantic Hotel in Natal
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Best Western Premier Majestic Ponta Negra Beach 3.5*
Number of rooms: 139
Reservation Options:
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Also Known As:
Best Western Premier Majestic Ponta Negra Beach Natal, Brazil

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