I staid there from 21 Nov to 25 Nov in room 9. Yes location is good, breakfast good, but I had a major problem with bed bugs- I did not feel anything first night, then it started itching all over my body from second day. As I never had bed bugs before at first I thought I had mosquito bites but it was really bad and bites were in rows. Pharmacist in town told me it is bed bug bites.
I freaked out and went to the reception, and the nightshift guy was not even surprised. He said that room 9 had beg bug problem for the third time now.
The following morning, the owner guy refused to talk to me directly. Staffs were very rude, when I asked a guy at reception to call the owner to figure out what to do as quickly as possible, he said that it was not his problem and I will have to wait till 11am.
Finally at 11am, owner just called a reception girl that he is not coming.
All they offered was to pay for my laundry, no apologies, no refund, no helping me to get to another hostel.
I was so shocked by how they did not care at all. They did not even inform my room mates, so I went up and told them to be careful on bed bugs.
I will never return to this hostel.
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- Also Known As:
- Lemon Spirit Hotel Rio De Janeiro
- Lemon Spirit Hostel Rio De Janeiro, Brazil