We came back for our anniversary last year and we would return every time.... the views and the location are unbeatable! The service is excellent too!
You should go early to the pool to get a good sun chair for the rest of the day!
Wouldn't waste money on the lower category of rooms...the good ones are the ones with the views!!!!
Breakfast is excellent too!
Dear Mrs. Samantha,
Firstly, I would like to thank you for your visit to the Hotel Fasano Rio de Janeiro.
It is always a pleasure to receive a positive feedback from a valuable guest. Thank you so much for your kind words.
As a member of The Leading Hotels of the World, the Hotel Fasano Rio de Janeiro continuously strives to meet and exceed your needs and expectations and it is remarkably rewarding when our guests can feel our attention to detail and our genuine desire to provide an excellent experience.
Thank you again for sharing your impressions and we are all looking forward to welcoming you back at the Hotel Fasano Rio de Janeiro.
Sincerely,
Cristiana Kastrup
We were drawn to The Phillipe Starck designed Fasano hotel by numerous reviews that highlighted its stylish interiors. We stayed for three nights and had to agree, it is very stylish and beautifully located, across the road from IPANEMA beach. The staff are, without exception, friendly, helpful and as well presented as their hotel.
However, while a lot of thought has gone into how the hotel looks, very little effort and skill has been devoted to practical amenities. Air conditioning never seems to cool properly (outside max daily temps in the high 20sC ). The room had an enduring musty smell, the source of which I couldn't identify. A lot of space, in a normal sized room, was wasted to have the bed as an island, facing the beach view. Storage space was woefully inadequate - no drawers anywhere! A hanging rail was jus a mere 450mm or so above a shelving unit; rendering it almost useless; I couldn't even hang trousers folded over the hanger.
On a positive note, our dinner at the hotel's upmarket restaurant was top notch. Expensive, but worth every penny. The roof top pool and bar is truly world class with views that capture the essence of Rio's magical beaches and cone shaped hills.
In summary, a few small modifications could let this beautiful hotel stand tall among the best in the world.
Dear Guest,
Firstly, I would like to thank you for your visit to the Hotel Fasano Rio de Janeiro. Thank you so much for your kind words.
I am sorry for not having achieved the level of quality that we strive for. I have taken note of this fact and we will do whatever is in our capability to make the rooms more comfortable, especially the closet, enhancing all that is within our reach. Rest assured that we, at the Hotel Fasano Rio de Janeiro, highly value our guests and that your feedback is analyzed and taken into consideration.
As a member of The Leading Hotels of the World, the Hotel Fasano Rio de Janeiro continuously strives to meet and exceed your needs and expectations, therefore your feedback is very important to us.
Thank you again for sharing your experience and it is our hope that you will give us the opportunity to better serve you in the future.
Sincerely,
Cristiana Kastrup
The stay at this hotel was fantastic. Arrived late in the evening but all good. Given 2 glasses of sparkling wine which started everything right. Room was spacious and had amazing views. The room had a fair size, good beds, a nice bath room with a toilet with handheld toilet spray.
Dear Guest,
Firstly, I would like to thank you for your visit to the Hotel Fasano Rio de Janeiro.
It is always a pleasure to receive a positive feedback from a valuable guest.
As a member of The Leading Hotels of the World, the Hotel Fasano Rio de Janeiro continuously strives to meet and exceed your needs and expectations and it is remarkably rewarding when our guests can feel our attention to detail and our genuine desire to provide an excellent experience.
Thank you again for sharing your impressions and we are all looking forward to welcoming you back at the Hotel Fasano Rio de Janeiro.
Sincerely,
Cristiana Kastrup
The hotel is really excellent, and the service is amazing !! The service is incredible. I was in April of this year and everything was better than I expected. The beach service is perfect. The view from the pool is unique. I really recommend this place.
Dear Mr. Gustavo,
Firstly, I would like to thank you for your visit to the Hotel Fasano Rio de Janeiro.
It is always a pleasure to receive a positive feedback from a valuable guest. Thank you so much for your kind words.
As a member of The Leading Hotels of the World, the Hotel Fasano Rio de Janeiro continuously strives to meet and exceed your needs and expectations and it is remarkably rewarding when our guests can feel our attention to detail and our genuine desire to provide an excellent experience.
Thank you again for sharing your impressions and we are all looking forward to welcoming you back at the Hotel Fasano Rio de Janeiro.
Sincerely,
Cristiana Kastrup
What a fabulous hotel - it really is a gem. We stayed as a family with our three teenage children and they were all blown away. It's situation right on Ipanema beach is spectacular, allowing for the most amazing views over the beach and towards the Two Brothers. They organised everything we needed from surf board rental to trips to Corcovado and great restaurant reservations. The rooms are so far from the normal bland hotel rooms that one sees elsewhere - beautifully designed with great quirky features. Breakfasts were to die for. The staff were warm and friendly at all times. We loved The Fasano and when back in Rio will not even consider staying anywhere else.
Dear Guest,
Firstly, I would like to thank you for your visit to the Hotel Fasano Rio de Janeiro.
It is always a pleasure to receive a positive feedback from a valuable guest. Thank you so much for your kind words. Your comment has been conveyed to our team, who felt really encouraged by your compliments.
It is remarkably rewarding when our guests can feel our attention to detail and our genuine desire to provide an excellent experience.
Thank you again for sharing your impressions and we are all looking forward to welcoming you back at the Hotel Fasano Rio de Janeiro.
Sincerely,
Cristiana Kastrup
