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“Very good, but far from everything”
Review of Windsor Barra

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Windsor Barra
Ranked #35 of 281 Hotels in Rio de Janeiro
Certificate of Excellence
Limeira, SP
Level Contributor
72 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Very good, but far from everything”
Reviewed November 11, 2012

I stayed for 4 days in November at the Windsor Barra Hotel, Rio de Janeiro, in a Medical Congress.
For Congress the hotel is very good, but for tourism the location is not good, because Barra da Tijuca is far from the main touristic atracttion in Rio and the trip to the beachs like Ipanema and Copacabana can be around 1h and half.
The hotel has a very nice staff, very helpful. When I arrived there was a noise in the air conditionaire, but in 5 minutes someone fixed it. The same when I asked for synthetic pillows, in five minutes the maid brougth new pillows.
The food is very good, the buffet for lunch or dinner is around 35 or 40 dollars, and the food is very tasty.
I recomend this hotel for people that go for conventions there, for tourist is far from the main attractions.
Cida

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcos b, Gerente geral at Windsor Barra, responded to this review, January 29, 2013
Dear Guest,


We would like to thank you for the preference given to the Windsor Barra Hotel & Congress, and for bringing to our knowlegement important impressions refering to your stay here at our hotel.

We are really satisfied to know that our services had gone up your expectations. It is by the comments of our guests that we try to adequate the needs, trying to always offer an excellent stay with us.

Our staff was very honored by your compliments and send sincere thanks

Reiterating our thanks for your valuable contribution and, since now, we are waiting for the next opportunity to receive you in Rio de Janeiro, where all our staff will be at your entire disposal to guarantee the excellence of our services.


Sincerely yours,


Marcos Bezerra
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (62)
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Bury St. Edmunds, United Kingdom
Level Contributor
284 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
Reviewed November 7, 2012

I stayed here for two nights while visiting a nearby hospital. I found the hotel to be spacious and attractive with good rooms, service and breakfast. The beach opposite is good and although a bit far from the main attractions of Rio, I liked the relative quiet. I would certainly stay there again.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcos b, Gerente geral at Windsor Barra, responded to this review, April 22, 2013
Dear Guest,


We are really satisfied to know that our services had gone up your expectations. It is by the comments of our guests that we try to adequate the needs, trying to always offer an excellent stay with us.

Thanks for your valuable contribution and, since now, we are waiting for the next opportunity to receive you in Rio de Janeiro, where all our staff will be at your entire disposal to guarantee the excellence of our services.


Cordially,


Marcos Bezerra
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greece
Level Contributor
105 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed November 1, 2012

I have stayed many times in this hotel, in vacations and business trips, as it possesses a very good location in front of a very nice beach and near the business centers in Barra. It is, though, far from the south side (Ipanema, Copacabana) and it is very expensive and time consuming to go there (between 2 and 3 hrs at peak time).
The hotel has a decent pool, and a decent restaurant. I believe the food can be better.
Service is very good of the staff, and rooms are always clean and neat.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julian V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcos b, Gerente geral at Windsor Barra, responded to this review, March 26, 2013
Dear Guest,

We would like to thank you for the preference given to the Windsor Barra Hotel & Congress and for bringing to our knowlegement important impressions refering to your stay here at our hotel.

We are really satisfied to know that our services had gone up your expectations. It is by the comments of our guests that we try to adequate the needs, trying to always offer an excellent stay with us.

Reiterating our thanks for your valuable contribution and, since now, we are waiting for the next opportunity to receive you in Rio de Janeiro, where all our staff will be at your entire disposal to guarantee the excellence of our services.

Cordially,

Marcos Bezerra
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 29, 2012

The Windsor Barra is clean with very helpful staff. The rooftop view is great and the beach in front is ideal for relaxing through the day. The location is somewhat removed from the night life scene as well as the sites - so the area is quieter. This was my first trip to Rio and the hotel (and staff) made it very enjoyable.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OnceRemoved
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcos b, Gerente geral at Windsor Barra, responded to this review, July 4, 2013
Dear Guest,

We would like to thank you for taking your time expressing your impressions and mentioning the qualities of our hotel that you found most pleasant.

We consider the satisfaction of our clients our primary goal, and your opinion is essential to the continuous improvement and maintenance of the quality of our service.

Your kind evaluation of our service encourages us to continuously search for excelling in our services.

We hope to be honored with your stay again at the Windsor Barra Hotel & Congress soon.


Sincerely yours,

Marcos Bezerra
Gerente Geral
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arnhem, Gelderland, Netherlands
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 28, 2012

This is a pretty good hotel with decent staff. Great view of the area and right on the beach.
I was here on business and was a bit annoyed by the "business centre" or whatever they called it, and the wifi situation. I think paying for wifi in a hotel is pretty old style, and getting access on only one device (when outside of your room) was also not very clever. Also the business centre I had to mess around and pay them cash as I had to print, sign, and scan something and they charged me for that - why bother?
The hotel was always very quiet and peaceful even though it was full occupancy. I liked it but if I was on holiday I think better to stay nearer to Rio and all the fun up there.

Room Tip: Get a room high up for a nice view.
See more room tips
  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NeilNL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcos b, Gerente geral at Windsor Barra, responded to this review, July 4, 2013
Dear Guest,

We would like to thank you for choosing the Windsor Barra Hotel & Congress and for bringing to our knowledge important impressions related to our services.

Your comments are our tools to improve and to adjust our product to the needs of highly demanding guests such as you, thus offering the best in services and facilities.

We will be looking forward to your next visit where our team will be always at your disposal to guarantee the excellence of our services.

All the best,

Marcos Bezerra
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
73 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed October 24, 2012

An incredibly expensive hotel, a long way out of Rio.

Very isolated, with no shopping, and only a couple of restaurants within safe walking distance at night. No guest laundry, so either hand wash clothes, or pay the extortionate hotel charges. Supermarket and money machine within reasonably close walk (but only safe during daylight hours).

Rooms nice, especially those with a view of the beach (we got a free upgrade).

Business travel, and my wife came along as well for the vacation after the conference.

Room Tip: Try and get a room with a view of the beach.
See more room tips
  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Llewellyn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcos b, Gerente geral at Windsor Barra, responded to this review, July 4, 2013
Dear Guest,

Thank you very much for bringing your complaint to our attention. This is very helpfull and also a way to make us provide better services to our guests.

We hope to see you again at Windsor Barra Hotel & Congress and, since now, we are waiting for this next opportunity where all our staff will be at your entire disposal to guarantee the excellence of our services.

Best Regards,

Marcos Bezerra
Gerente Geral
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mashhad
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 17, 2012

I have stayed at the hotel with my family for one week but it was not as confortable as a 5-star hotel. The room was dark and dismel even though it had an ocean view. There was not free WiFi available and the daily fee for it was not reasonable( roughly 45 reals). Furthermore, we could not connect to internet by ipad and safari. You should connect just by windows in the room or go to the business center on second floor. The meal was so ordinery and was not like a luxury hotel. Finally it stands in a far away neighborhood and transportation cost us too much.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nima M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcos b, Gerente geral at Windsor Barra, responded to this review, October 23, 2013
Dear Guest,

We would like to thank you for choosing the Windsor Barra Hotel & Congressos and thank you for your comments on Trip Advisor!

We would like to inform you that we will forward your impressions to the responsible managers to study the possibility of implementing your suggestions.

Thank you very much again for the valuable collaboration and, already, look for a new opportunity to welcome you in Rio de Janeiro.

Best Regards,

Marcos Bezerra
Gerente Geral
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Windsor Barra

Property: Windsor Barra
Address: Avenida Lucio Costa 2630, Rio de Janeiro, State of Rio de Janeiro 22620-172, Brazil
Phone Number:
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Barra da Tijuca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Rio de Janeiro
#11 Romantic Hotel in Rio de Janeiro
#11 Family Hotel in Rio de Janeiro
#22 Luxury Hotel in Rio de Janeiro
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Windsor Barra 4.5*
Number of rooms: 338
Reservation Options:
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Also Known As:
Windsor Barra Hotel Barra Da Tijuca
Windsor Barra Rio De Janeiro, Brazil

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