Awoke to a flooded bathroom. The night manager sent a porter to mop up. The maintenance manager arrived at 4 p.m. only after my persisitence. The manager refused to meet me and blamed me that the leak wasn't repaired as I was out! I had to explain to the maintenance manager where the tap was leaking.
Hidden management sums it up---Fawlty Towers.
- Official Description (provided by the hotel):
- The Royal Rio Palace Hotel offers 242 spacious guest rooms and suites, equipped with TV's LED 32 ', central air conditioning, electronic safe, mini bar, cable TV, with work desk and wi-fi internet. Always worrying about the welfare of each of its guests, the hotel has rooms adapted for guests with special needs, all decorated with maximum of excellence, uniting comfort and sophistication in all environments. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, TripOnline SA, getaroom.com, Hotwire, Evoline ltd and Cancelon so you can book your Royal Rio Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Royal Rio Palace
- Royal Rio Palace De Janeiro
- Royal Rio Palace Hotel Rio De Janeiro, Brazil