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“I liked it a lot!”
Review of Rio Forest Hostel

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Rio Forest Hostel
Certificate of Excellence
Sao Paulo, SP
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“I liked it a lot!”
Reviewed February 26, 2013

I really liked this hostel! It has a great view and the place and its surroundings seem very safe. It also has a pool which is great after a day of walking around Rio with all that heat. I found the breakfasts very good; fruit, juice, toast, chocolate muffin, crackers, coffee, chocolate. I also found the staff to be very very nice. They were very friendly, willing to help and they would even go out with us when they could. They also try to help you out as much as they can, so much that when we went to a "bloco" someone snatched my phone while I was taking a picture and one of the staff members there (Luis) didn't even think twice about it and ran after the guy who snatched my phone and I was able to get my iPhone back. We were able to store our bags there until it was time to check in and we were also offered guidance whenever we asked for it and they had a lot of things available in case we wanted to participate.

  • Stayed February 2013, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jessica P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RioForest, Gerente de recepção at Rio Forest Hostel, responded to this review, April 10, 2013
Hello Jessica!

First of all I want to thank you for taking the time for sharing your good experience . We are glad you enjoyed the breakfast and took full advantage of our pool - a must especially during the summer months (December- March). During Carnaval, we guided you and other guests to the best street parties ("blocos") in the neighborhood but unfortunately we had that unfortunate experience at the street party which can happen in a palce with so many people however I´m glad we recovered your phone and you continued to have fun and enjoy the BEST of Rio de Janeiro.

Let your friends and family know about our amazing hostel, our hospitality.

Best,
Luis Suarez
Reception Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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273 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
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English first
Launceston, Australia
Level 4 Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 20, 2013

I stayed here for 2days.
the attitude and drunken behaviour of staff left me speechless.
At 4am I had to get up and ask several off duty staff members to turn down blareing music.
they were treating this place like it was there own party house.And showing no respect for guest that were sleeping.
I believe the owners of this place need to review there staff
.These people were nothing but childish and disrespectful.I was disgusted.The use of drugs was well known to several staff members in conversations.But no action taken,And 2 staff members even joked about the amount of cocain that several guests had bought into the premises.
Also breakfast was a joke.
I recieved 2 pieces of toast and a bowl of dried out fruit.from a women that was so rude and her attitude was one of someone that didnt want to serve or do anything in any way to help guests.
I think this place has alot to answer for.it sets a bad example for the industry.
And the bathrooms were disgusting,floors not cleaned ans showers smelt of mould and mildue.Not to mention not even cleaned on sundays.And several guests also showed no respect for the utilities treating the bathroom areas like animals .But no staff members found this to be a problem...appauling attitude no respect.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank razorpod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RioForest, Gerente at Rio Forest Hostel, responded to this review, February 4, 2013
Hello,

First of all, we greatly apprecite for reserving your time to give us feedback on your experience here at Rio Forest Hostel. We ask you to please send us an e-mail to gerencia@rioforesthostel.com. br with the date of the event and staff in order to identify the ones responsible and improve our service during the night time. I believe you slept in the dormitory in front of the reception desk and main entrance and we understand that can be one of the most noise sensitive areas specially in the morning. We have communicated to ALL of our receptionists about this specific event as well as the staff member who serve breakfast that morning in order for this not too occur ever again with you and future guests. Optimum service is our priority and again lament you had that experience and we are open ears in order to find room for improvement.
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Additional Information about Rio Forest Hostel

Property: Rio Forest Hostel
Address: Rua Joaquim Murtinho 517, Rio de Janeiro, State of Rio de Janeiro 20241-320, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Santa Teresa
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #5 of 804 Specialty Lodging in Rio de Janeiro
Price Range (Based on Average Rates): $
Hotel Class:2 star — Rio Forest Hostel 2*
Number of rooms: 10
Official Description (provided by the hotel):
A very large and classical house on a 1.000m2 ground, with its windows and terraces offering glimmering views, a charming and spacious area full of trees and an amazing garden, swimming pool, deck, game room and bar. After the beach you can relax, have a drink orthrow a party right there! It is also a space where art events and exhibitions are hosted and you can close ties with the carioca life style. Plastic arts, graffiti, fashion, music, photography and other art events may be enjoyed in the hostel! ... more   less 
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Also Known As:
Rio Forest Hostel Rio De Janeiro, Brazil

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