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“Couldn't even make a reservation, terrible service”

Guacamole Cocina Mexicana
Ranked #116 of 13,943 Restaurants in Rio de Janeiro
Certificate of Excellence
Cuisines: Mexican
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Reviewed August 16, 2012

I tried to make a reservation for my birthday party but the restaurant had no interest at all in welcoming a customer. I started calling with four days in advance. In the first attempt the guy told me I had to call in a earlier hour. Then in the next day I tried again but the guy told me I had to call later. In the next day I called again with no success, the person responsible wasn't there. Today I called again twice. In the first, the guy told me to call in about 30 minutes. I waited and called again, then he told me again to call in another 30 minutes. So I explained him how difficult is to make a reservation, he got rude and finally asked "so, in which day and hour you want?" I told him saturday at 8:00 PM. Immediately he gave me the answer that it was already full with TWO days still in advance for my birthday. Clearly I didn't believe it. So, this is the kind of restaurant who don't give a damn about customers and have terrible and rude service. I don't have any interest in trying to go there again.
But, as I haven't been there I will not give 1 star... 2 is fair for a place that didn't want a customer there.

    • Service
Thank Eduardo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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