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Hotel Novotel Rio de Janeiro Copacabana
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Reviews (1,257)
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All reviewsgolden tulipthe upper floorsswimming pooltop floorexcellent locationvery nice hoteleasy accessreception stafflate checkrooftop barchrist the redeemersugarloaf mountaincopacabanamaurosuitcasesfavelaumbrellas
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144 - 149 of 1,257 reviews
Reviewed August 15, 2012

Staff were very helpful, although don't ask them to organize a transfer to Buzios, they only had one option and we had to join a tour group that didn't even drop us at our hotel in Buzios. The room was good (if a little dated) but noisy at night. We didn't mind this because it was in a great location, one block from the beach. All accommodation in Rio is expensive so you are not really going to get what you pay for but for one of the cheaper options this is a good hotel in a good location, and has a roof top pool!

Stayed: August 2012, traveled as a couple
Thank Hugh V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryanBarreto, Front Desk at Hotel Novotel Rio de Janeiro Copacabana, responded to this reviewResponded September 15, 2016

Dear Guest

Thank you for your feedback!
It was a great pleasure having you with us !
We would like to inform you that our hotel had a renovation and we have modern and comfortable apartments .
We wait your visit to know the new Golden Tulip Rio Leme !

Sincerely,

Bryan Barreto Soares
Front Desk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2012

The Golden Tulip Continental does not respect the neighborhood. The residents complain, and rightly so, the noise that makes a huge generator installed on the first floor. On hot days, the noise is unbearable. Also people can´t sleep with the noise it makes, every night, the truck that picks up trash at dawn. In the same neighborhood, look for other lodging options.

Stayed: July 2012, traveled with family
2  Thank henrique P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryanBarreto, Front Desk at Hotel Novotel Rio de Janeiro Copacabana, responded to this reviewResponded September 15, 2016

Dear Guest

Thank you for your feedback!
It was a great pleasure having you with us !
We would like to inform you that our hotel had a renovation and we have modern and comfortable apartments .
We wait your visit to know the new Golden Tulip Rio Leme !

Sincerely,

Bryan Barreto Soares
Front Desk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2012

If you are looking for location in Rio saving tons of time in traffic jam, this is good hotel. Otherwise, you are wasting your money. I was there in April 2012 and experienced poor service, rooms renovated but with poor taste. Indoor rooms have a poor view (unless you like to see buildings around). Noise all time and the cleaning service is terrible. Too bad for a hotel in Rio do Janeiro. Besides location, the restaurants nearby are the only thing worth.

Room Tip: Look for another Hotel.
  • Stayed: April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank HBTulsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryanBarreto, Front Desk at Hotel Novotel Rio de Janeiro Copacabana, responded to this reviewResponded September 15, 2016

Dear Guest

Thank you for your feedback!
It was a great pleasure having you with us !
We would like to inform you that our hotel had a renovation and we have modern and comfortable apartments .
We wait your visit to know the new Golden Tulip Rio Leme !

Sincerely,

Bryan Barreto Soares
Front Desk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2012

Awful smell in the corridor, bad smell in the room, very small room (room nr.14360), slow service in the dinning room. Try to avoid it!!

Room Tip: Try to avoid it.
  • Stayed: April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Tomi-Nahariya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryanBarreto, Front Desk at Hotel Novotel Rio de Janeiro Copacabana, responded to this reviewResponded September 15, 2016

Dear Guest

Thank you for your feedback!
It was a great pleasure having you with us !
We would like to inform you that our hotel had a renovation and we have modern and comfortable apartments .
We wait your visit to know the new Golden Tulip Rio Leme !

Sincerely,

Bryan Barreto Soares
Front Desk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2012

Let's start by saying that we arrived very late in the evening (transatlantic flight) and we were very tired after a 17 hours trip... we had already made the reservations for a double standard room and we were very eager to go to bed. When we arrived in the room we did not know whether to cry or to laugh... the bed was pretty small, the furniture was old and falling apart, the safe wouldn't close, the walls were dirty, the bathroom was very tiny and the water dripping from the ceiling , so when you went to the toilet you felt like sh...ing in the amazonian forrest, the air conditioning didn't have a remote control and you couldn't change the settings. We tried to change the room, but the only other available room was not much better. They promised to give us more options in the morning, so we had no other choice but to spend the night there. In the morning they changed the room, but we paid the upgrade from Standard to Deluxe ( the room is bigger, but still not a 4 stars room, maybe 3) and they extra charged us for the services. The breakfast was however delicious and the dining area looked very well, as well as the pool from the roof (which is however pretty small). The hotel provides for a shuttle to the airport and we've reserved our seats long in advance. Since the hotel does not provide late checkout services, we've spent the last day wondering in the city since we had a night flight. At the hour when we were supposed to be lifted by the shuttle, we found ourselves all dressed up and full of luggage in front of the hotel, waiting for the car. After a 15 minutes wait outside we went to the reception and found out with astonishment that the shuttle wasn't coming any more and that they would refund us the ticket money and told us to take a cab. The conclusion is that as far as i am concerned the hotel is deffinitelly not a 4 starts hotel...lousy rooms and lousy services.

  • Stayed: March 2012, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Simona M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryanBarreto, Front Desk at Hotel Novotel Rio de Janeiro Copacabana, responded to this reviewResponded September 15, 2016

Dear Guest

Thank you for your feedback!
It was a great pleasure having you with us !
We would like to inform you that our hotel had a renovation and we have modern and comfortable apartments .
We wait your visit to know the new Golden Tulip Rio Leme !

Sincerely,

Bryan Barreto Soares
Front Desk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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