The problem for my wife and I was that we actually booked into a different Windsor hotel (in the centre). We were told that other guests needed our rooms so we were transferred (the hotel ordered and paid for the taxi). When we got to the Florida, we had to wait 20 minutes to get served by an over worked reception area. The hotel then insisted we paid for our stay for 3 nights upfront and tried to charge us R300 (around 150 Stirling) too much before eventually agreeing the correct price we had booked on the internet. They then placed us in a twin bedroom as opposed to a double room that we had booked. This was not corrected for our entire stay, although they did 'create' a double bed by pushing the single beds together and placing a sheet to keep them together - 4 hours after we asked. The Florida was the only hotel of the 5 we stayed in within Brazil that charged for the internet - R24 each day (13 Stirling). It’s a shame as the rooms are quite good and the location allows easy travel around the city.
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- Also Known As:
- Hotel Windsor Florida
- Windsor Florida Hotel Rio De Janeiro, Brazil