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“Great Hotel Great Location”

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Pestana Rio Atlantica Hotel
Ranked #57 of 282 Hotels in Rio de Janeiro
Certificate of Excellence
GreenLeadersSilver level
Oakville, Canada
1 review
“Great Hotel Great Location”
Reviewed April 7, 2013

Stayed here August 2012. NIce clean modern room. Great view of Copacabana. Good breakfast. Roof top pool fantastic. Staff were friendly and helpful. Would defintely stay here again. Got a good rate so it was great value for the money!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HabsFan1029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pestana, Gerente at Pestana Rio Atlantica Hotel, responded to this review, April 13, 2013
Dear Guest,

Thank you for posting your review after your stay at Pestana Rio Atlântica Hotel.
I´m very glad that our/your´s hotel fit you in the best way, , knowing that you will visit us again make us proud and satisfied.

Looking forward to welcome you on your next stay,

Sunny Regards from Rio,

Álvaro Aragão
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,265 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (151)
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English first
Brasilia, DF
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 27, 2013

We had a great time at the Pestana, however the staff could pay a little more attention to guests and their needs. Waited quite some time to check in, but once we got to the front the staff were very friendly.

The roof top is this hotels real asset. Amazing views, and great pool. We have stayed at most of the 4*/5* hotels in Rio, and this has to be one of the better ones. Only complaint would be that the staff need to be more available. We frequently waited 20 minutes + for drinks, and the staff didn't appear to be too busy or apologetic at the delay.

The hotel has loungers on the beach, however, compared to other similar hotels, the Pestana staff working on the beach are not interested in helping guests. We visited the beach over the 4 days we were there, and didn't once receive a welcome from the staff. He seemed more interest in playing Angry Birds then assisting. When we left the beach on the last day he screamed at us to take our towels back to the hotel. This took us by surprise, both at the fact we had to cart hotel towels around, and second how he spoke to us.

Given the few faults above, we will definitely be returning to the Pestana.

Room Tip: Rooms high up towards the front to benefit from the side sea view.
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sammartinnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pestana, Gerente at Pestana Rio Atlantica Hotel, responded to this review, March 28, 2013
Dear valued guest,

Thank you for posting your review after your recent stay with us, I´m very glad that you considered Pestana Rio Atlântica Hotel to be one of the best hotels in Rio, your comment make us proud.
Your appreciated feedback was already discussed with our head department responsables and actions will be taken imediatlly. Experiences like you describe concerning to our level of services are not what we want to deliver to all our guests and don´t match with our set standards.

Knowing that you plan to return is without a doubt our main satisfaction and reward, you will not be disapointed and I´m sure you will find out our improvements.

Kind Regards,

Álvaro Aragão
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 22, 2013

This is the second time I've stayed at the Pestana Atlantica. Great location and the rooftop pool and bar has the most spectacular views of Copacabana and Sugar Loaf mountain. The first time I stayed there I got a room upgrade and had the most amazing room on the upper floors with a huge balcony overlooking the beach. I wasn't as lucky the second time around but I'll be sure to stay their on my next visit. Front desk staff are a bit hit and miss. Some are extremely helpful and others don't really go out of their way but that's really my only criticism. The fitness centre is located next to the pool with amazing views but the treadmills are really old and probably need to be updated. loved Rio and loved the Pestana

Room Tip: Ask for a room on the upper floors
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Stayed February 2013, traveled on business
Helpful?
Thank Jc2701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pestana, Gerente at Pestana Rio Atlantica Hotel, responded to this review, March 25, 2013
Dear Guest,

On behalf of Pestana Rio Atlântica Hotel, let me thank you for posting your review after your recent stay with us.
Thank you very much for your loyalty, you are correct our/yours Deck bar is one of the best spots in the hotel with fantastic views overlooking Copacabana famouse beach.
Your valued comments will be shared with our team, our main priority is our total guest satisfaction.
Our gym , following the renovation already done in the hotel, will be renovated as well to offer our guests modern facilities.
Knowing that you loved Rio and Pestana is a honor for us, and we will keep our mission to create memorable moments to all our guests.

Looking forward to welcome you again on your next visit,

Kind Regards,

Álvaro Aragão
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 21, 2013

Come for the sunset and view of the Copa beach line and stay for the DJ and drinks. It is such a sexy rooftop bar with an amazing deep blue pool. Very sophisticated guests but very relaxed also. I went there three times and it never disappoint...

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Service
Helpful?
Thank Iluv2staycay_not
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pestana, Gerente at Pestana Rio Atlantica Hotel, responded to this review, March 22, 2013
Dear Guest,

On behalf of Pestana Rio Atlântica Hotel , thank you for posting your review after your recent stay with us.
I´m glad that our Deck Lounge Bar suits you the best, it is one of the best spots in the hotel and in Rio de Janeiro.

Looking forward to welcome you again,

Kind Regards,

Álvaro Aragão
Gerente Operacional
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stillwater, Minnesota
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 20, 2013

There's a pool on the roof, where I drank iced tea. Looking down I could see the beach and the Atlantic Ocean. I like to use public transportation, and it to get to the major sights, when I wasn't walking on the beach, or renting a bicycle to ride on the trail across the beach. The front desk was always a major help when I wanted to use the public transportation. I was also able to book tours from here, such as the jungle or favala tour. The rooms were clean, and the beds were fine. The bathroom was small and clean. There was a pay fridge full of snacks and drinks. The hotel was near places to eat. It came with a great breakfast, where a person could get a hardy breakfast of fruit or have an omelet made.

Room Tip: Get a room that faces the ocean, not one in the back.
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  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Birchbarkcanoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pestana, Gerente at Pestana Rio Atlantica Hotel, responded to this review, March 21, 2013
Dear Guest,

Thank you for posting your review after your recent stay at Pestana Rio Atlântica Hotel and for sharing it with all other travellers.
I´m glad that our/ yours hotel was up to your expectations and suits you in the best way.
I understood from your review that you not only enjoyed your stay with us but also Rio de Janeiro and Copacabana area , and for us your satisfaction in our number one priority.

Looking forward to welcome you again on your next visit,

Sunny Regards from Rio,

Álvaro Aragão
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
1 review
Reviewed March 15, 2013

I've been around many hotels in RJ in the last 12 months cause of an intense business agenda around here, and just found out that for the price range of R$ 400 this is truly the best hotel in town, several hotels charges the same but service, location and comfort are far behind Pestana. The hotel offers beach view for almost all rooms, very rare in RJ.

Room Tip: Rooms at the 9th floor and above are the best
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Henrique G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pestana, Gerente at Pestana Rio Atlantica Hotel, responded to this review, March 19, 2013
Dear Guest,

Thank you for sharing your review with us and other travellers after your recent stay at Pestana Rio Atlântica Hotel. I´m glad that our hotel suits you in the best way.
Knowing that you consider us to be " the best hotel in town" is without a doubt our biggest award. We daily strive to achieve our guests total satisfaction, it will be my pleasure to share your comments with our dedicated team.

Looking forward to welcome you again on your next visit to Rio,

Kind Regards,

Álvaro Aragão
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Budapest, Hungary
Level Contributor
91 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed February 27, 2013

Pestana Rio Atlantica is located almost right in the middle of Copacabana. Apart of the location and the pool and bar on the roof of the hotel, there is nothing special to be mentioned. I asked for a few smaller favours (like ordering a taxi). I got promises, but the promises were forgotten after a few minutes, Relaxed hosts, nervous guests. I wonder how will this work during the world cup and Olympics. Compared to the service the hotel is too expensive. Probably only because of the location and in our case the carnival season.

Room Tip: Rooms on upper floors are quieter (especially during the carnival season).
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ANemeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pestana, Gerente at Pestana Rio Atlantica Hotel, responded to this review, March 1, 2013
Dear Guest,

Thank you for sharing your review with us after your recent stay at Pestana Rio Atlântica Hotel.
Your feedback is much appreciated and it will be internally discussed with all our key department responsables.
I deeply regret that our hotel was not up to your expectations, our main goal is our guests satisfaction and we daily work hard to maintain and achieve higher standards.

Hoping to welcome you again on your next trip to Rio , I´m certain you will find out our improvements,

Kind Regards,

Álvaro Aragão
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pestana Rio Atlantica Hotel

Property: Pestana Rio Atlantica Hotel
Address: Avenida Atlantica 2964 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22070-000, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Rio de Janeiro
#12 Romantic Hotel in Rio de Janeiro
#13 Family Hotel in Rio de Janeiro
#16 Spa Hotel in Rio de Janeiro
#17 Business Hotel in Rio de Janeiro
#31 On the Beach Hotel in Rio de Janeiro
#33 Luxury Hotel in Rio de Janeiro
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pestana Rio Atlantica Hotel 4*
Number of rooms: 217
Reservation Options:
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Also Known As:
Pestana Rio Atlantica Hotel Rio De Janeiro, Brazil
Pestana Rio Atlantica De Janeiro

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