The location is great,. the pool and rooftop has an amazing view, but all that is good stops there.
The service has good intentions, but poorly trained. In the middle of a conversation a front desk answers the phone and starts taking information from somebody else after I had been waiting to check in for a while. The room I stayed had a partial ocean view, and was the smallest room I ever saw. It was also so poorly designed that it was borderline claustrophobic. No attention to detail at all, no US or international outlets and commonly seen in other hotels in Brazil, the internet was intermittent, and when tried to call to see what was going on, realized that the phone in the room was broken! The shower was actually dangerous to get in since you have to enter the tub with curved sides that could be very slippery. Overall the hotel could use some major upgrading, and I hope it does before all the major events to be hosted in Rio.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Despegar.com, Priceline, Travelocity, Cheap Tickets and Hotels.com so you can book your Pestana Rio Atlantica Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Pestana Rio Atlantica Hotel Rio De Janeiro, Brazil
- Pestana Rio Atlantica De Janeiro