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“Very Classy - Worth the experience”

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Belmond Copacabana Palace
Ranked #3 of 281 Hotels in Rio de Janeiro
Certificate of Excellence
Rio de Janeiro, RJ
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Very Classy - Worth the experience”
4 of 5 bubbles Reviewed May 17, 2012

Staying at the Copacaba Palace is a travel experience itself. Very classy with great service and really nice decorated. Of course, price comes with it. Restaurants at the hotel are great. Pool is the best I've ever seen in a hotel and gym is really nice too. Well located.
Due to the age, some room can present maintenance issues. There was one time I stayed there and had problems with hot water in the shower. If you are looking for the Copa experience, it is worth it. If you enjoy modern hotels, looks form something else.

  • Stayed November 2011, traveled on business
    • Value
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Helpful?
Thank ZiggyNui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,161 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (391)
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English first
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed May 15, 2012 via mobile

Upon checking in we received a complementary upgrade to a suite, the front desk staff went above and beyond to help us with everything from booking tours and restaurants to sorting out a miscommunication at the spa. Breakfast was delicious and the food at both restaurants was very good as well. Highly recommend.

  • Stayed May 2012
    • Value
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Helpful?
1 Thank schengen2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed May 15, 2012

We started our honeymoon there. Although we advised the hotel it was our honeymoon, they made no room preparations with the advertised complimentary sparkling wine and neither gave us an upgrade. Thats fine, they overlooked that, and it happen on busy hotels..... However, since the weather wasn't great, we stayed in the room for the most part. (it was on the older side - ocean view - so we recommend the new annex where the rooms are newer) Unfortunately the room, although somewhat spacious and meticulously clean, was very very noisy, as we could hear all the movements of the rooms above and beside us. It felt like the walls were made of a sheet of paper. Nevertheless, we couldn't hear the street outside which was a big plus for any hotel in such a busy part of Rio.
Since we were annoyed with that, we proceeded to pergola restaurant downstairs for a Sunday brunch. The food variety was good (seen better in other orient-express locations), there was no omelette station, no bread station (these items were available only by request). There were no typical Brazilian dishes, and the closest thing was yet a delicious chilli bean soup. Now, the highlight of the stay was Augusto the waiter, who spoke perfect english, was very attentious, curteous, apologized for the noisy room on behalf of the hotel, got us a complementary drink introduced us to his manager, gave us many tips on Rio and tried very hard to make our stay as pleasant as possible. Felipe the reservations sales manager was also very curteous during the booking process as well as arranged for an express check in service. Bottom line, the service was FLAWLESS!! But we were very disappointed with the quality of the room for the $700.00 a night stay...A remodeling in the old section of the hotel and improved rates to match the room quality, will make this hotel Rio's absolute best!

Room Tip: Chose to stay on the Annex instead of the main building. Go see Augusto at pergola restaurant!
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  • Stayed May 2012, traveled as a couple
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Helpful?
3 Thank 1LeoMiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pikeville, NC
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed May 14, 2012

We stayed in a pool beach-facing suite in the new annex. Of course we knew of the legends and status of the Copa, so we were very excited to stay here during our stay. The hotel did not disappoint, although I wish I had known in advance that on Friday and Saturday nights, the Bar do Copa is actually a raucous discotheque until 5AM! I complained about this stupidity and we were moved the next day to the original hotel in a much nicer, albeit older, suite. The management was very attentive and polite and I appreciated them responding quickly and effectively to this problem. The location of, and the hotel itself were just great. We had been told that the service in the hotel's restaurants was superb, but we found it mediocre to superb on various visits. Notwithstanding I give it high praise and we plan to return on next visit to Rio. She is the grand dame...

  • Stayed April 2012, traveled on business
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Helpful?
2 Thank Toddahi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed May 3, 2012

I thought I would share my recent trip for those traveling to Brazil especially for the World Cup or the Olympics. We were there over the New Years holiday so a very busy time of year.

First and foremost, Brazil has changed considerably and the crime rate seems to be under control. You can now walk around Rio and take public transportation like most major cities. Be cautious when using a cash machine, we used an HSBC machine, the company we use at home. The card number and code were stolen from the machine and used. We did not have to pay for the other withdrawals since they occurred after we returned home, but it is something to deal with and it is unsettling.

The hotel of choice, for me the only place to stay, is the Copacabana Palace. Truth be told, I have a soft spot for old established hotels. They offer the glamour and services that were more common of days gone by. The location is perfect and the service is impeccable. The staff is young, vibrant and they smile warmly. The entryway or reception area is busy and bustling, a friendly environment with old-world charm and class. Checking in is a breeze and your luggage is whisked to your room.

The property is extremely comfortable with a well-polished staff so they can offer all the services one appreciates when on vacation. Fresh flowers are everywhere. When you open your room door you are greeted with taste and a sense of coziness that allows you to feel at home. The room and bathroom are large and well-appointed, closets and draws galore.

The hotel spa and gym are outstanding. Snacks, fresh water, robes and flip-flops are at your disposal to ensure comfort before, during, and after your work out. Staff is on hand to assist in setting up spa treatments, dance lessons or a personal coach. There is a relaxing room where you can calmly drift and relieve stress after a steam or sauna. Everything was clean and designed to create welcoming environments.

Walk around inside the hotel and the annex to appreciate the its history and glory. Play a game of tennis on the roof court.

The huge pool is an amazing haven to escape the city’s commotion or to enjoy a relaxing meal. Attendants are available to insure your comfort and the clear blue water is inviting.

You should not miss the experience of beach life in Rio. Once you cross the six lanes of traffic and all the excitement that passes in front of the hotel, you will be well attended too when relaxing in the Hotel’s private beach section. You are served cold water and chilled, sweet tropical, fresh fruit while relaxing under a white and blue umbrella shading you from the strong sun. You can even get a soothing massage, which I recommend. The beach can be crowded; vendors will approach you with their wears. You can buy their souvenirs as you forget about life. People do not always remove their garbage so the beach in general is not pristine even though it is cleaned. I am hoping that this will be addressed and changed.

We used the hotel cars to take us on city sightseeing trips. The luxurious cars are comfortable and the local drivers are informative. Sometimes we were taken to see little out of the way nooks to experience something we would have missed on our own. The hotel has standard pricing and can assist you in mapping out a day’s adventure.

We had two minor glitches during our ten-day stay and mentioned them to the hotel more out of a courtesy so they could address and prevent reoccurrence. Guest relations apologized by sending chocolates with a bottle of cold Champagne to our room, something we certainly did not expect. A applauded them with a huge BRAVO for their concern to insure quality and a willingness to be the best.

The concierge staff is knowledgeable and facilitates ones needs. There are many restaurants in walking distance from the hotel but rely on the Concierge to insure that you will get a good meal. Otherwise you could end up hungry. Explore some of the local juice bars and their homemade snacks. Do not be afraid to experience the wonders of this amazing city and the warmth exuded from its people.

Restaurants not to miss, ask the Concierge to make your reservations, they are popular spots: Satyricon (seafood) – Rua Barao da Torre 192, Ipanema. Carlota (Brazilian) Dias Ferreira, 64 - Leblon. Bazzar (fusion) R Barao da Torre, 538 – Ipanema. Brassierie Rosario (lunch when visiting the old center or for coffee and wonderful desserts) Rua do Rosario, 34 - Centro. La Fiducia Café - (for baked goods and coffee or a light lunch – it is just around the corner from Copacabana Palace) Rua Duvivier, 12, they also have a restaurant across the street. Celeiro (salad lighter type lunch) Dias Ferreira, 199 - Leblon.

  • Stayed January 2012, traveled as a couple
    • Value
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Helpful?
10 Thank Ralph11Paris_France
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
142 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 bubbles Reviewed May 2, 2012

The only way it could be better was if it moved to Ipanema, since it won't happen, it fights The Fasano for the post of best 5* in the city. Classical, charming, grand, full of tradition, excellent swimming pool, it won't disapoint you in any way. The main building will star it's renovation soon, but the side one has even better rooms and great views. I was upgraded to a suite facing the pool and the beach, which was really great. Breakfast is the best in town! You have to try it at least once.

  • Stayed January 2012, traveled solo
    • Value
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Helpful?
1 Thank Cadi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
36 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed April 29, 2012

So after spending a few nights at a hotel down the other end of Copacabana which was terrible we decided to treat ourselves to a few nights here so we can feel normal again (and also shower without holding our noses to avoid the sewer stench). We are on a tour around South America and whilst it has been amazing the choice of Rio hotels has been under par. Whilst the Palace is 3x the price of our tour hotel it is 100x more luxurious. We got a beach view room newly renovated and I cried upon entering it. Everything is amazing. So worth the cost and wish I had booked a few more nights. Wonderful view, shower and new bath, lots of products to use. Feel like a new person. Service is also friendly and everyone speaks english. Pool area whilst not resort style is more than adequate. Short wander across the road and you are on the beach!!! Coming from AUD we are used to paying a lot of money for hotel food and supermarket food. So whilst I am sure the restaurant prices are 'expensive' they would still be considered cheaper than if you were is Australia. Supermarkets are on the street back from the hotel and we brought some wine and drinks for the room rather than use the mini bar. Breakfast is very South American. Lots of breads, pastries, fruit. Plenty to eat. Some hot food but nothing fantastic. Love love love this hotel. It is well priced but compared to some of the other 'well priced 3*' accommodation in copa you get what you pay for here.

  • Stayed April 2012
    • Value
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Helpful?
2 Thank CherieClenick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Belmond Copacabana Palace

Property: Belmond Copacabana Palace
Address: Avenida Atlantica, 1702, Rio de Janeiro, State of Rio de Janeiro 22021-001, Brazil
Phone Number:
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Rio de Janeiro
#1 Spa Hotel in Rio de Janeiro
#1 Family Hotel in Rio de Janeiro
#1 Business Hotel in Rio de Janeiro
#2 On the Beach Hotel in Rio de Janeiro
#3 Luxury Hotel in Rio de Janeiro
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Belmond Copacabana Palace 5*
Number of rooms: 239
Official Description (provided by the hotel):
Located in the famous Copacabana Beach, the Belmond Copacabana Palace is known as the most luxury hotel in Brazil. A symbol of sophistication and refinement, the Belmond Copacabana Palace offers an impeccable service, excellent cuisine and luxurious accommodation, confirming its tradition of ideal place to stay in Rio de Janeiro. The Belmond Copacabana Palace offers three restaurants inside its facilities; the Italian Cipriani, the Pergula Restaurant, with Brazilian and international cuisine, located next to the pool and the new Pan-Asian restaurant awarded with a prestigious Michelin Star, Mee. Apart from being a landmark in one of the most beautiful areas of Brazil, the hotel is also a center of wellbeing. It offers one of the main spas in the country, with different types of treatments, as well as a beauty salon, both open to the public. It also has a boutique with national and international brands and exclusive pieces. The exclusive Beach service offers sun loungers, umbrellas and water for the guests. The personalized treatment enchants the guests and provides a family atmosphere, making everybody feel at home. The hotel is also known as one of the most sort after venues for parties and Rio´s social events. It has a convention center with ten different rooms and salons of different sizes and shapes, to suite the various needs of the clients. For parties, the hotel offers the luxurious Golden Room, the Nobre Room and the Copacabana Rooms, which can be used for cocktails, dinners, wedding receptions, business meetings and other large parties. ... more   less 
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Also Known As:
Copacabana Palace By Orient-Express Hotel Rio De Janeiro
Copacabana Palace Rio De Janeiro
Copacabana Palace Hotel
Belmond Copacabana Palace Rio De Janeiro, Brazil

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