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PortoBay Rio Internacional Hotel
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Reviews (2,565)
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All reviewsporto bay hotelrooftop poolcopacabana beachchrist the redeemersparkling winetop flooroverlooking the beachexcellent hotelpanoramic viewcorner roomwelcome drinksugarloaf mountainsugar loafour honeymoonbreakfast roomsmall balconybreakfast was excellent
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Reviewed August 4, 2014 via mobile

Right on Atlantic Ave at Copocabana it's a great location. Some traffic noise even on the 19th floor but not bad. Rooftop pool and bar on 20th floor with fabulous fresh coconut, top sliced and a straw:) very helpful staff everywhere, gave us a complementary late checkout. Great breakfast and the restaurant is very good. The room isn't the biggest but it's big enough and a good bathroom and shower. The bed is very comfortable and we really enjoyed our stay here.

Stayed: August 2014
3  Thank dizlu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortobayRI, Gerente de recepção at PortoBay Rio Internacional Hotel, responded to this reviewResponded August 9, 2014

Dear Guest,

We greatly appreciate your kind words. It was an honor to welcome you at the Porto Bay Rio Internacional.
We are glad you enjoyed your stay here at the Porto Bay, I will be delighted to share your comments with the entire team, and we were very happy to have our work recognized, for it is really important to us that our guests have a unique experience with us. We hope to welcome you back in the near future!

Sincerely,
Amanda Vieira
Reception Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2014

We stayd in this hotel twice.Once before going to the Iguazu Waterfalls and the second time after.At the arrival, we were pleased with everything, but when turning back, it was weekend, and the hotel was completely full, wat means that you have to conquer a battle to find an empty table ,foodplates are empty .....So, try to stay there during the week and avoid the weekend.
The rooms are clean and the terras was a big plus !!

  • Stayed: March 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Thank martine d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortobayRI, Gerente de recepção at PortoBay Rio Internacional Hotel, responded to this reviewResponded August 9, 2014

Dear Guest,

We appreciate your comments and are glad that you had a good time with us here at Porto Bay Rio Internacional.
We would also like to apologize most sincerely for the inconvenience you may have had as of your second time in the hotel. We assure you those episodes don’t reflect our standards and we do hope that we are able to restore your faith in our hotel and allow us the opportunity to redeem ourselves in the future.
Warm Regards from Porto Bay!

Yours sincerely,
Amanda Vieira
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2014

Let's start with the little bit of down side: The outside of this building and the lobby are nothing to ride home about. The lobby is simple but modern and tiny by US lobby standards.

Now the good part: I had reserved the Deluxe Room Sea View (their lowest price room) and found out that there are two types of rooms. One with a huge set of floor to ceiling windows on the corner of the building and no balcony. The other has smaller windows and a balcony. I opted for the one with huge windows, emailing the hotel in advance to request that type of room with the huge windows. The room was just like on the website photos: amazing! The huge rounded windows that consumed two of the room's four walls were just phenomenal and the view was overlooking the ocean and the boardwalk in Copacabana. The decor was modern and simple, and the linens were crisp and had a comforter. Very nice. if you want to be in Copacabana where all the restaurants and beachside cafes are, this is the place to be.

Then we checked out the rooftop pool and bar. It was as beautiful as the website photos. While very few people were there and there was no discernible music, it was truly spectacular, with glass walls to shelter one from the wind. At the very least, have a Caipiroska (fresh juice with vodka) over there. Totally worth it. I highly recommend this hotel. A great value for those who like modern hotels with a great view.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
5  Thank Joshen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortobayRI, Gerente de recepção at PortoBay Rio Internacional Hotel, responded to this reviewResponded August 9, 2014
Google Translation

Prezado hóspede,

Ficamos muito contentes em saber que ficaram satisfeitos com a sua estada no Porto Bay Rio Internacional. Agradecemos seus comentários sobre os funcionários da recepção, e elogio ao nosso café da manhã. Esperamos ter o prazer de recebê-los novamente no Rio e em nosso hotel.

Atenciosamente,
Amanda Vieira
Chefe de Recepção

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2014

I stayed at the Hotel for 4 nights and the services were impeccable the staff were very helpful. I made the mistake of actually booking myself in for 3 nights instead of 4 and I thought I would have a hard time getting my booking extended but it was done without any hassle. The hotel views are beautiful in the deluxe and regular suite. Both of the suites I stayed in were clean and in very good condition. Would definitely come back and stay here again.

One slight issue Management should probably look at installing sliding doors in the showers instead of swinging doors because I came close breaking the glass doors of the shower against the towel railing on several occasions.

Room Tip: - The deluxe rooms give the best view of Copacabana and Lemme but the traffic is noise comes through even on the top floor. - The singles on the top floor that face to away from Lemme beach give you a view of Christ the Redeemer and some of Copacabana you don't hear so much traffic.
  • Stayed: July 2014, traveled solo
    • Location
    • Cleanliness
    • Service
2  Thank Jeannick Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortobayRI, Gerente de recepção at PortoBay Rio Internacional Hotel, responded to this reviewResponded August 9, 2014

Dear Guest,

We greatly appreciate your words. It was an honor to welcome you at the Porto Bay Rio Internacional.
I will be delighted to share your comments with the entire team, and we were very happy to have our work recognized, because it is really important to us that our guests have a unique experience with us. We hope to welcome you back in the near future!

Sincerely,
Amanda Vieira
Reception Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2014

Ideally located in the centre of Copacobana and a short hop across the road to the beach where the hotel provides facilities. We were advised that we had been upgraded and certainly the view of Copacobana beach both ways was spectacular. Ask for a room on the front as whilst you may see the beach from all rooms I am sure that some will have a restricted view. It says a lot about priorities, but the square footage of the balcony was greater than the bathroom. Living in Hong Kong we are used to small rooms, but everybody might not be. We did not use the fitness facilities, but they look right out on to the beach, so can't be many better places to work out in Rio than of course on or near to the beach itself. On the 20th floor there is also a dip pool and bar facilities which again provide great views of the beach.
Breakfast was excellent and taken on the 5th floor and can't think of many better places to get you in the right mood for the day.
Previous reviews complain about the lack of English language skills, service and room quality. We did not find any of those problems and found all staff to be friendly and willing to help. It appears that management have taken on board the need to improve some of the rooms as there appears to be an upgrade in process and some noise in this respect during the day.
Bikes available for hire and easy access to the cycle tracks which take you all along Copacobana, Ipanema and around Lagoa and probably beyond if you want to venture further.
We can only speak as we found, but very happy with our stay here and would certainly recommend.

Stayed: July 2014, traveled as a couple
2  Thank Alan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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