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“Reasonable”

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PortoBay Rio Internacional Hotel
Ranked #16 of 282 Hotels in Rio de Janeiro
Certificate of Excellence
England
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Reasonable”
Reviewed August 19, 2012 via mobile

Not a bad hotel, certainly acceptable however lacks a punch for a property that is rated second best on tripadvisor. Maybe my expectation is a litte too high and isn't in line with the standard of hotels in brazil? Room we had was very long and narrow and a little dark. The cleaning wasn't quite up to the standard with occasional long hairs on bathroom floor. Breakfast was nice - good variety of stuff and al la carte options available. All in all this was a good base for rio but we found spending more time closer to the more up market leblon beach which is a 10 min walk along the coast. If I was to return to rio I would consider staying here again if the price was right. No major complaints but for the price we paid and given its second rated, I had a higher expectation.

Stayed December 2011, traveled with friends
Helpful?
3 Thank k3bab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luciana M, Gerente de recepção at PortoBay Rio Internacional Hotel, responded to this review, August 21, 2012
Dear Guest,
I would like to thank you for choosing our hotel as your accommodation choice during your recent stay in Rio and for taking the time to complete your review.
All your information are very important for the improvement of our services, focusing on making each stay the best experience to our guests.
Your remarks have been carefully noted and we can assure you that the necessary steps have been taken to consider improvement in those aspects.
We were delighted to have you as guest.

Sincerely,
Luciana Meda
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,306 reviews from our community

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  • Cleanliness
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Saint Charles, Missouri
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 16, 2012

Beautiful hotel and friendly staff. Had a panorama room where I could see the ocean, all the way down the beach, the mountains, and the Redeemer. Visited the first 2 weeks of May. Be sure to hit the market that pops up from Sunday-Monday.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank DCMathews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luciana M, Gerente de recepção at PortoBay Rio Internacional Hotel, responded to this review, August 21, 2012
Dear Mr. Mathews,
Thank you for your preference in staying at Porto Bay Rio Internacional and for sharing your experience here at Trip Advisor.
We are very pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest’s satisfaction is our primary concern.
We all hope to have the pleasure of welcoming you again very soon!
Warm Regards from Rio de Janeiro!

Sincerely,
Luciana Meda
Front office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 14, 2012

we stayed 2 nights at the Porto Bay Rio and were extremely pleased, rooms was good, the 20th floor pool/bar was great, breakfast was good and the service was extremely attentive. Would stay there again when in Rio.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank NJtraveller66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luciana M, Gerente de recepção at PortoBay Rio Internacional Hotel, responded to this review, August 21, 2012
Dear Guest,
Thank you for your comments in relation to your stay at Porto Bay Rio International Hotel.
We are delighted to know that you enjoyed our services; it is pleasing to receive such comments as yours and to know we are caring for our guest properly.
We all look forward to welcoming you again on your next visit to Rio. Do not hesitate to contact me for any request.

Sincerely,
Luciana Meda
Front office Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed August 14, 2012

It's pricey, but Rio hotels all are. Our stay there was fantastic. We had a room on the 19th floor, with side sea view. It was amazing. We could see much of the beach and Christ the Redeemer from the balcony. Service was good, breakfast quite lovely as well.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank BlackSeaPrincess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luciana M, Gerente de recepção at PortoBay Rio Internacional Hotel, responded to this review, August 21, 2012
Dear Guest,
I would like to thank you for choosing our hotel as your accommodation choice during your recent stay in Rio and for taking the time to complete your review.
We are glad to read that you enjoyed our services specially the room with an amazing view for the Copacabana beach and our exceptional breakfast.
We all hope to welcome you again very soon.

Sincerely,
Luciana Meda
Front office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Overland Park, Kansas
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 11, 2012

I stayed in the Porto Bay Hotel for two nights in July. The hotel is very clean and the size of the room I had was very large. The room rates include a very large breakfast buffet that made the price more tolerable.
Outstanding access to Copacabana Beach and a beautiful rooftop pool and fitness center.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank troyks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prophetstown, Illinois
Level Contributor
176 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed August 8, 2012

My husband and I choose to stay at Porto Bay in July 2012 while visiting Rio due to its location and claims of the views from their rooms. We were not disappointed. The service, corner room with bay windows, large breakfast buffet, and champagne welcome were perfect. This hotel exceeded our expectations. We booked a pick up from the International Airport through the hotel. Their driver was waiting for us with a sign and promptly delivered us to the hotel. I would recommend using this service. He was so friendly and greeted us whenever we left the hotel. We also used their driver for the return trip to the airport. The front desk was very helpful and welcomed our questions. The view out of our window appeared the best from any hotel on the street. We woke up in the morning gazing down the beach. We never closed our curtains, we did not want to miss the view. The beds were very comfy with ample pillows and bedding. You do have to pay for Wi Fi, but the 24 hour service was reasonable and to be expected for a large hotel in a large city. Enjoy your stay.

Room Tip: We would definitely book a corner room with the large bay windows.
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank foreveronward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luciana M, Gerente de recepção at PortoBay Rio Internacional Hotel, responded to this review, August 21, 2012
Dear Guest,
Thank you for your motivating and helpful feedback.
There is no greater pleasure for the direction and whole team, than having surpassed your expectations during your stay at Porto Bay Rio International.
It is a pleasure to hear that you were satisfied with our service. We are glad to know that you enjoyed our breakfast and relaxed with the amazing view of Copacabana from your room. Also, I would like to thank you for your lovely comment about the all staff. We will be informing all of them of your positive observations to motivate them even further.
We all look forward to welcoming you again on your next visit to Rio. Do not hesitate to contact me for any request.

Sincerely,
Luciana Meda
Front office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 29, 2012

Booked online due to good ratings on tripadvisor and was not disappointed.Arranged a prepayed discounted rate and ended up having to change my days and they obliged with no problems. In fact was upgraded to a suite for the 4 nights I stayed. Terrific views over Copacabana beach and much better prices than other hotels in a similar location. Would definitely stay again. Rooftop pool area has spectacular views.

Room Tip: Ask for beachfront.
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  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank cocobond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luciana M, Gerente de recepção at PortoBay Rio Internacional Hotel, responded to this review, August 6, 2012
Dear Guest,
Thank you for sharing your experience at Porto Bay Rio Internacional Hotel.
We are very pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest’s satisfaction is our primary concern.
We are glad to know that you enjoyed the marvelous view of Copacabana from the room and the pool area.
We all hope to have the pleasure of welcoming you again very soon!
Warm Regards from Rio de Janeiro!

Luciana Meda
Front Office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about PortoBay Rio Internacional Hotel

Property: PortoBay Rio Internacional Hotel
Address: Avenida Atlantica 1500, Rio de Janeiro, State of Rio de Janeiro 22021-000, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Rio de Janeiro
#6 Family Hotel in Rio de Janeiro
#8 Spa Hotel in Rio de Janeiro
#11 On the Beach Hotel in Rio de Janeiro
#13 Business Hotel in Rio de Janeiro
#14 Luxury Hotel in Rio de Janeiro
Price Range (Based on Average Rates): $$
Hotel Class:4 star — PortoBay Rio Internacional Hotel 4*
Number of rooms: 117
Official Description (provided by the hotel):
Right on Copacabana beach in the spectacular city of Rio de Janeiro, PortoBay Rio Internacional offers you the best of two worlds - the sensational city and a breathtaking view over the beach right on the doorstep... Step into Rio Internacional and feel at home - make the most of your stay! Look out over Copacabana beach and revitalise yourself with the sea breeze. The ideal location for an unforgettable holiday or to counter the stress of a day's work in Rio ... 117 apartments/rooms decorated in the best taste... a range of flavours at La Finestra and a roof-top pool with stunning views over Copacabana beach and Corcovado... The hotel PortoBay Rio Internacional offers free Wi-Fi throughout the whole hotel. ... more   less 
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Also Known As:
Rio Internacional Hotel
Hotel Porto Bay Rio Internacional
PortoBay Rio Internacional Hotel Rio De Janeiro, Brazil

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