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Golden Tulip Ipanema Plaza
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Reviews (1,296)
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157 - 162 of 1,296 reviews
Reviewed March 30, 2014

This hotel is located one block away from main strip and it's located at the furthest end if coco cabana beach. The bed was ok but room was very dirty. The floors and showers were not clean. Priced about 300 ra and taxes add about 12-15 percent higher.

  • Stayed: March 2014
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1  Thank Lm551a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iplaza, Inspetor de Qualidade at Golden Tulip Ipanema Plaza, responded to this reviewResponded April 21, 2014

Dear Guest,

Thank you "tripAdvising" your opinion with the others guests. We are glad you enjoyed your stay in Rio, Ipanema and "Coco Cabana beach" with us. Your impression from about our cleanliness has been registered and our prices are competitive with other hotels in the area.
We are pleased to note that you have enjoyed your stay and look forward to receive you here again soon.

Kind Regards from Ipanema Plaza,
Sillas
QualiTeam

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2014

This is a warning review for everybody who would expect anything from this place. This is NOT a 4 star hotel, it is very badly run Hotel which desperately needs renovation. The rooms are shabby, the hallways are smelly (desinfection or god knows what), the bathroom is yellowish stained and the elevators are dangerously slow. If you need Internet access you should go and ask for the code from reception as room access never works. Sticky tables in the restaurant which is too small for the place - so you need to get up early to have a place! The only unbeatable feature is location as 1 block away from ipanema . So think twice if you want to trade off location for the minimum level of comfort

Room Tip: The higher up you stay the less the noise from the street
  • Stayed: March 2014, traveled on business
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2  Thank ice_queen_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded March 28, 2014

Dear Guest,

Thank you for posting your opinion about the Hotel. Ipanema Plaza is really in the heart of Rio de Janeiro, near Ipanema’s beach and the best bars in the city.
Your comments will help us to evaluate our efforts and improve the services extended to our guests. Your observations about the hotel were considered and for sure your opinions will contribute with our quality standardization.

We hope we are able to restore your faith in our hotel and hope that you will allow us the opportunity to redeem ourselves in the future. We will make sure you won’t regret yourself next time.

Warm Regards,
Sillas Cardoso Jr
Quality Inspector

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 22, 2014

Hotels in Rio can be really disappointing when comparing what they offer with the price you pay. The Ipanema Plaza is not so different from the standard but has a coupke o features that give this option some plus. The location is very nice, lively and very close to a number of good options for dinner and shopping. The pool area is nice, you can spend relaxing morning on the roof of the hotel, drinking and eating the food from the restaurant and browsing the internet. The breakfast is nice and it's offered in the nice area of the Opium restaurant. Rooms should be renovated and the cleaning is not first class (you'll find always some sand on the floor)

Room Tip: Sea side view at the higher floors
  • Stayed: March 2014, traveled on business
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Thank Jerry-Janko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iplaza, Inspetor de Qualidade at Golden Tulip Ipanema Plaza, responded to this reviewResponded March 28, 2014

Jerry,

First of all, thank you very much for giving your opinion. After reading your review, we are extremely disappointed for not being able to fulfill your expectations about our hotel service. The Ipanema Plaza Hotel is located in the most exclusive areas in the city and our rates are consistent with other hotels in the edge of Ipanema. We apologize for all the issues faced and for the discomfort caused.

Your feedback will be considered to improve our service reducing the errors in the daily operation.

Sincerely,
Quality Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2014

I arrived at the Ipanema Plaza Hotel on a Sunday afternoon after a long flight from the US. The bellman was helpful in taking my bags inside to the desk and the front desk was very friendly. Their English was adequate for basic questions and simple conversation. The lobby was clean, inviting and provided some sitting areas for waiting for taxis and short meetings. The bar which was adjacent the lobby area was OK, but not a large selection of anything in particular. There were multiple elevators and the wait time was usually short. Lighting in the halls was initiated by motion detectors, so it was dimly lit ahead of you but adequate to see. The room was adequate, bed, closet, security lock box, bathroom, TV, desk with chair. The bathroom was small and a bit cramped but was clean in and in good working order. The bed was comfortable which provided a good sleep but the street noise did carry till late in the evenings. I was on the 5th floor, I can assume higher floors had less street noise. The air conditioning did a fine job for the 4 days there with temps consistently in the 90's. There was some English speaking channels on the TV if you find yourself indoors though there was little reason to be indoors with everything that is around the hotel. The restaurant was OK.The breakfast was very good. There were several other restaurants within walking distance. The location was great. Most things were within walking distance including the beach (one block), restaurants (every block), and shopping was a short taxi ride away. Taxi service in the area was good but you will quickly find out there are few if any rules regarding driving. Unless you are a very adventurous driver I would suggest a taxi. Not sure what parking is available at the hotel. The price was consistent for the area.

Room Tip: I would suggest a higher floor for road noise
  • Stayed: February 2014, traveled on business
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1  Thank Business46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iplaza, Inspetor de Qualidade at Golden Tulip Ipanema Plaza, responded to this reviewResponded February 17, 2014

Dear Guest,

Thank you for sharing your opinion about our Hotel. We are glad you enjoyed your stay here in Ipanema Plaza. The location of the hotel is really great, since we are located near top attractions.

Your comments will help us to evaluate our efforts and improve the services extended to our guests and for sure your opinions will contribute with our quality standardization.

Will be a plesure to have you here again soon.

Quality Inspector
Sillas Cardoso Jr

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 3, 2014

In case you haven't been to Rio before - hotels is an issue in this beautiful city. Reasonable prices are, too, especially when it comes to the high season. We stayed 3 nights at the Golden Tulip Ipanema Plaza. The location is, without a doubt, pretty good for beaches and sightseeing, also restaurants and bars are in walking distance and/or only a 5-10 minute taxi ride.That is if you want to stay in the areas around the beach or the Lagoa. As mentioned in previous reviews - it truly is in the heart of the gay district, so don't go there if you have a problem with this :-) We don't, so we thought the location was great. Forget about the pool though - small, warm, not enough chairs and towel service. The pics on the website have little to do with reality. Breakfast on the other side is good. WIFI kept breaking down and our code hardly ever worked. That is annoying for a hotel of this size. Then the airconditioning went out of order for the rest of our stay - in the complete hotel. It took some time and persistence with the manager, but we finally got a discount. All in all - I would probably still recommend going there again if you want to be somewhere around Leblon/Ipanema, but don't expect miracles.

  • Stayed: January 2014, traveled as a couple
    • Value
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Thank Haidhauserin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iplaza, Inspetor de Qualidade. at Golden Tulip Ipanema Plaza, responded to this reviewResponded February 17, 2014

Dear Haidhauserin,

Thank you for giving your opinion. We would like to apologize for the inconvinientes that you may have had during your stay here.

We hope we are able to restore your faith in our hotel and hope that you will allow us the opportunity to redeem ourselves in the future. We will make sure you won’t regret yourself next time.

Warm Regards,
Sillas Cardoso Jr
Quality Inspector

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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