This hotel has an excellent location, very near both Ipanema and Copacabana beaches! The service is good but it could be better. Breakfast is good but lacks any room service on lunch or dinner. For business trip this is fundamental.
The hotel was ok. Room was fine and location was good. However, I was disappointed with it considering how much we had to pay. My expectations were for a much nicer hotel and much better service. This is not the first time this has happened to me at an Accor hotel.
I have stayed at this property 4-5 times previously and it was always a so-so, but not bad, experience. This past visit was terrible. I was not allowed to check in until after 4 p.m. despite having Gold Status with the Accor Chain. Once I checked in, I discovered there were no hand towels, tissues, or toilet paper in the bathroom! The dishes in the kitchenette area were left dirty in the sink two days in a row. There was no extra electrical outlet in the main living area, which meant one cannot plug in a laptop and watch TV at the same time! (What is it with Brazilian hotels and no electrical outlets -- it's the 21st century!). The breakfast, which is not cheap, is also not very good, especially by usually very high Brazilian standards. This was my last stay at this property.