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Mercure Rio de Janeiro Arpoador Hotel
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Reviews (857)
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All reviewssmall kitchenliving roomaccor websitegreat locationipanema beachstrategic locationroom servicewalk distancelonger stayunderground stationrooms are bigdefinitely stay here againtop floorhotel staffan upgradeper dayfelt safe
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107 - 112 of 857 reviews
Reviewed January 19, 2014 via mobile

This hotel has an excellent location, very near both Ipanema and Copacabana beaches! The service is good but it could be better. Breakfast is good but lacks any room service on lunch or dinner. For business trip this is fundamental.

Stayed: December 2013, traveled on business
Thank jmonzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2014

The hotel was ok. Room was fine and location was good. However, I was disappointed with it considering how much we had to pay. My expectations were for a much nicer hotel and much better service. This is not the first time this has happened to me at an Accor hotel.

  • Stayed: January 2014, traveled as a couple
    • Value
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Review collected in partnership with Accorhotels.com
Thank prijinth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 10, 2014

  • Stayed: January 2014, traveled with friends
    • Value
    • Location
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed December 20, 2013

I have stayed at this property 4-5 times previously and it was always a so-so, but not bad, experience. This past visit was terrible. I was not allowed to check in until after 4 p.m. despite having Gold Status with the Accor Chain. Once I checked in, I discovered there were no hand towels, tissues, or toilet paper in the bathroom! The dishes in the kitchenette area were left dirty in the sink two days in a row. There was no extra electrical outlet in the main living area, which meant one cannot plug in a laptop and watch TV at the same time! (What is it with Brazilian hotels and no electrical outlets -- it's the 21st century!). The breakfast, which is not cheap, is also not very good, especially by usually very high Brazilian standards. This was my last stay at this property.

  • Stayed: December 2013, traveled on business
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1  Thank DCMundo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2013

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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