My wife and I had a reservation for 3 nights at this horrible place.
we arrived at about 16:00 and the room was not yet ready, so we waited at the lobby for about half an hour.
When we got to the room there was an unpleasent tang all over so we asked to change rooms.
After a little persistence they actually did, but the new room had a very irritating squeaking noise from outside the window. The reception said they would send someone to fix it, naturally, they didn't.
The breakfast next morning was rather "icky" with not too clean plated and cutlery, and both my wife and I had stomachache later on that day.
I had to rearrange my agenda for the day and my wife cut her city tour because of that.
When I returned to the hotel that night, we advised the reception that we will not stay the 3rd night, because of these problems (the noise was not yet fixed as well), and they refused to cancel it without charging us.
After a lot of arguing they reconciled and said they wouldn't charge us, but to my astonishment, as I went over my credit charges - THEY DID!
Only after a letter from the legal department of my hosting company in Brazil they returned the maney.
I highly recommend anyone , businessman or "just" a tourist to keep away from this place.More