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“Extra Mile Service”
Review of Hotel Granada

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Hotel Granada
Ranked #78 of 282 Hotels in Rio de Janeiro
Certificate of Excellence
Singapore, Singapore
Level 4 Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Extra Mile Service”
Reviewed April 23, 2013

Me and my friend stayed at this hotel for 3 days. Close to many restaurants and bars. Safe location as Police Station is just nearby. The place is nice and clean. We had a comfy stay and were very satisfied. Breakfast is ok. Staff were accommodating and the best part is they go extra mile to remind you to be extra careful. An example of that is when me and my friend is already across the road, the hotel staff went out of the hotel and came to us just to remind my friend to be careful of his DSLR Camera. Fantastic Customer Service (:

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank iconzef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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666 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
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English first
Cabo Frio, Rio de Janeiro, Brazil
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 18, 2013

I checked inn at this hotel for 2 times already.
The hotel is good in a whole, but at the 2nd time the staff wasn't so nice as they were in the 1st time, and one problem that happened everytime was that the battery in the card key stuff was discharged, so i had to keep asking people to go come all the way up with me so they could open the door with some device they had...
but

Room Tip: One where the battery is charged, make sure to ask about that!
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
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Helpful?
2 Thank 661S_rgio_F661
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 15, 2013

We stayed here in February for the carnival and although sceptical of building works mentioned here and on my booking email there were no disruptions although this may have been because it was carnival. The hotel was an oasis from the madness outside.....cool marble floors, air con, clean bright spacious rooms, excellent breakfast included eggs, fruit, fish juices etc. the hotel staff were really helpful and organised us taxis, carnival tickets to the sambadrome. There is a bus stop outside he hotel which takes you to copacobana beach for just under 3 reales each and was very safe. Great location for visiting Lapa, the cathedral and the carnival. We walked to the sambadrome from the hotel. My only gripe was the price, but this was purely because it was carnival time when prices are high everywhere ( we paid £146 pn). We had no issues with water. Also had one channels in english.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Faybear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cabo Frio, RJ
Level 6 Contributor
97 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed February 25, 2013

Once again I found myself at the Hotel Granada in Rio's City Center. There is still renovations ongoing some 7 odd months since my last visit.Come on guys, get a move on!! I provided an average overall rating this time as there seems to be more attention to renovations than maintaining what they have. Sad really, as I had and still have high hopes for this hotel. Location is excellent for business within the city's central. Still no "hot" water and no plans to have any. This will turn off the Expat visitor unfortunately and a lot of revenue will be missed! Guys, if you are reading this...fix it! In house restaurant provides good food, a good menu, quick service and great staff. They have this right!
For city center, this is a good stay at a good price. Just get the boiler/solar water heater fixed...you are loosing money by not having it done already!

Room Tip: Ask if they have hot (and check it) water before you agree to stay.
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  • Stayed February 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank G S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 18, 2013

Best place to Stay in Rio. Rooms are well maintained, Food quality and taste is V.good, but don't have many choices to choose. Public Transport Facility is just outside of the Hotel Entrance. highly recommended for a business or a leisure trip.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank veerasamyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuttgart, Germany
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 17, 2013

Very nice rooms, newly designed and clean. Mattresses have a protection sheet and are very clean, which I liked a lot after some disgusting experiences in other hotels around Brazil. Reception staff very friendly and mostly English speaking.
The area is great: You are in the center of Rio. We left the car in the garage where it was safe and just walked through Rio.

The only disadvantages: 1. Construction works on 12th floor with heavy noise. There is no way to sleep or stay in the room when they start to work at 7:30 am. The hotel should no longer rent rooms on the upper floors. We changed rooms to 4th floor and were ok. 2. Quite expensive with more than 100 EUR/night!

Thank you very much for a pleasant stay after weeks in horrible hotels in Brazil ...

Room Tip: Choose a room on the lower floor areas since construction works are going on on 12th floor. VERY NOI...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kontura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 14, 2013

Reading the previous reviews I checked twice to make sure it was the right hotel.

The staff on reception had passable English. The rest had none.
Room were clean hut very basic with no English news Channels.
Resteraunt was okay but menu was limited. Even more so was by the evening even basic items were not available. Waiters were invompetent. Think Manuel from Faulty Towers and thats an improvement.

To sum this place up its a cheap package tour hotel. If your lookinh for a no frills business hotel this is not it

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CelticNomad1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Granada

Property: Hotel Granada
Address: Avenida Gomes Freire 530, Rio de Janeiro, State of Rio de Janeiro 20231-015, Brazil (Formerly Avenida Gomes Freire, 530)
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style:
#20 Best Value Hotel in Rio de Janeiro
#30 Romantic Hotel in Rio de Janeiro
#33 Family Hotel in Rio de Janeiro
#42 Business Hotel in Rio de Janeiro
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Granada 3.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Hotel Granada Rio De Janeiro, Brazil

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