We just stayed at this hotel for 3 nights booked through FIFA accommodation for 4 nights during the 2014 World cup. Staying at other hotels booked through FIFA both in 2010 and now 2014 World Cups, we thought it would be a good choice though quite pricier than others but it is in Rio afterall, We had reserved 3 single beds for 3 persons through FIFA with each person name shown on the reservation but the hotel still charged us 25% more for an extra person. We did not get any reasonable response from the hotel and have to follow up with FIFA. Also it seems this hotel is stuck in the 1960s or earlier era. It feels old but not "old style" with many equipment showing their age. the hotel badly needs an upgrade.
Pros: location is great next to Rue Atlántico near all the Copacabana beach activities
Hotel restaurant has great breakfast with friendly and professional staff
Front desk staff and door bell, etc speak fluent English
Cons: Our Superior room had a bare view off the ocean if you really wanted to lean by the window. Standard rooms with no view may be better, cheaper, with less street noise.
Internet is quite slow and spotty, worse they charge per device...it adds up quickly if you are using different devices
Hotel taxis cost almost twice the regular yellow taxis.
The room we stayed was quite plain, very basic, and old looking to our surprise. Certainly not a 5 star hotel.
The bed mattress was not comfortable as it seemed too old. We asked for replacement beds but the quality did not seem much of the improvements.
It seems the staff try to charge you as much as they can with a min. of good service
The hotel did not meet our the least expectation and decided to check out one day early. Will not return to stay at this hotel.
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- Also Known As:
- Hotel Windsor Excelsior
- Windsor Excelsior Hotel Rio De Janeiro, Brazil