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“We loved breakfast, but....”

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Casa Amarelo by Robert le Heros
Ranked #17 of 331 Rio de Janeiro B&B and Inns
Certificate of Excellence
Helsinki, Finland
Level 4 Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“We loved breakfast, but....”
Reviewed March 6, 2011

This place is situated in hills of Santa Teresa, its good area, very good area, actually, but near couple of favelas that you dont wanna visit. (And positive side: nice little walk and you reach Rios great party area number one, Lapa). All taxis dont wanna come here! We were told twice that they dont wanna took us in there, dependinding reasons we did not understand. Breakfast was excellent and its beautiful place where you enjoy it! Although if you pay 330 euros for night, you would think breakfast would arrive in seconds. Not here... Sometimes it tooks half an hour to get our brekkies done or something is missing - salt, jelly, coffee milk, depending the day. Room was high with ceiling, with old school bathrooms, shower and bathtube is there too.. You dont usually get TV or hair dryer, or minibar. You get only one soap, things are limited here. But of course you have the most important - air con. If you want ironing board, it is not there. But... There was construction site going on in place next to us and they started working at 7:00 clock - in the morning, couple meters from our window. Very loud... It was not that nice to woke up with sawing noice in the morning. And it continued until 8 pm. which we felt bad, that nobody told us about, before paying over 1800 euros for 6 nights. Bed is allright, but the blanket is... too... special. Its part of the decoration that is made by famous designer (beautiful!), but it feels like plastic. Let me tell one bizzarre small thing more: the shower gives you cold or hot water, nothing between. And we had two sinks, but either did function well enough. You could not wash your teeth without causing a flood... OVERPRICED, but somehow nice bed & breakfast place. And anyway something different if you are bored with hotel living - as we are, after 2,5 months travelling,

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
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Helpful?
2 Thank SamiSeppala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucianadelamare, General Manager at Casa Amarelo by Robert le Heros, responded to this review, April 19, 2013
Dear Guest,

Thank you very much for your review. It is always very important for us to know our guest´s opinion.

We would like to inform that we have been investing on trainning and infrastructure. Our main goal is to keep a homey environment with more comfort and service for our guests. This is also a 1904 house and we like maintaining the History of the neighborhood alive within our walls.

We try to invite our guests to take the time to relax during breakfast. We understand that sometimes our guests do not wish to have an easy morning and for this reason we offer some quick fix options.

You have stayed with us during Carnival holidays, period in Rio when the rates are indeed very high.

Some extra services such as ironing, washing machine, meals and even taxi reservations can be arranged by reception desk. We always try to minimize any extra effort from our guests by talking to them and understanding their expectations and needs. I am sure we could have helped you much more with a little more communication.

Unfortunatelly we do not have control over the construtions or the taxi drivers, but we can offer help and other large range of service no other standard hotel could do.

Thank you once again for sharing your opinion.

We hope you can check some of the improvements we are working on in the near future.

Kind Regards,

Luciana De Lamare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Caracas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 20, 2010

Maria & I were very pleased with our stay in Rio for our honeymoon, really very nice hotel to stay, good breakfasts, quiet and safe at night. Matthieu was a great host indeed, helped us every time we needed his advice.

  • Stayed October 2010, traveled as a couple
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Helpful?
1 Thank AbdonMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucianadelamare, Gerente geral at Casa Amarelo by Robert le Heros, responded to this review, August 14, 2013
Dear Guest,

Firstly, thank you for sharing your impressions on your stay at the Casa Amarelo! Your opinions are really important for us. It represents a real reward for the team.

Our project proposes an unconventional hospitality with personalized services and a warm atmosphere. Our goal is to give our guests the feeling of "being at home" even when they are far away from home.

We know that there is always room for improvement. As we strive for excellence, we are not content with only positive reviews. For this reason, we continually invest in upgrading our infrastructure, the training of our staff and the quality of our services.

Best Regards,

Luciana De Lamare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
paris
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 25, 2009

Casa Amarelo is a delightful and very elegantly renovated old house in one of the most interesting areas of Rio. Its magical atmosphere and the quality of the service provided contributed to the wonderful time we had while staying there. It is a very rare and special place, perfect for who is in search of a different experience.

  • Stayed August 2009, traveled with friends
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Helpful?
1 Thank shirin75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm
1 review
Reviewed March 6, 2009

We had an amazing stay at Casa Amarelo. They have a great sense of hospitality. The room was amazing, the caipirinhas crazy and the breakfast fantastic !

  • Stayed February 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GusStockholm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Amarelo by Robert le Heros

Property: Casa Amarelo by Robert le Heros
Address: Joaquim Murtinho, 569 | Santa Teresa, Rio de Janeiro, State of Rio de Janeiro 20241-320, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Santa Teresa
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #17 of 331 B&Bs / Inns in Rio de Janeiro
Price Range (Based on Average Rates): $
Hotel Class:4 star — Casa Amarelo by Robert le Heros 4*
Number of rooms: 7
Official Description (provided by the hotel):
The French designer Robert le Heros has created a place of festivity, both poetic and colourful, thus inventing a seductive "art de vivre". Casa Amarelo is a beautiful home, refined and authentic, built in 1904 on the heights of Santa Teresa, an historic area, where artists' studios border beautiful Brazilian homes and museums. It is a magical place, a mixture of the charm of an ancient building and the modernity of contemporary fixtures and fittings. ... more   less 
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Also Known As:
Casa Amarelo By Robert Le Heros Rio De Janeiro, Brazil

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